Automatic Rerouting - Possible to choose an alternative?
Dec 17, 2012, 4:19 am
#1
Original Poster
Join Date: May 2010
Location: YLMQ
Programs: QF Gold, WY Gold
Posts: 682
Automatic Rerouting - Possible to choose an alternative?
I've quite a few schedules booked for next year, and in hindsight have booked some of those a little too far ahead (6 months), and as a result have had several cancellations and re-routing. I received the following from BA this morning.
Would it be a reasonable request to be placed onto the 16:05 BA 440 from LHR?
I would call straight away, but I'm overseas and would like a heads up before I run up a phone bill calling them.
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FLIGHT CHANGES
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***The following flight has been cancelled***
Flight Number: BA2762
From: Gatwick (London)
To: Amsterdam
Depart: 19 May 2013 15:15
Arrive: 19 May 2013 17:25
*** You have been re-booked onto this flight ***
Flight Number: BA2764
From: Gatwick (London)
To: Amsterdam
Depart: 19 May 2013 18:00
Arrive: 19 May 2013 20:10
FLIGHT CHANGES
--------------
***The following flight has been cancelled***
Flight Number: BA2762
From: Gatwick (London)
To: Amsterdam
Depart: 19 May 2013 15:15
Arrive: 19 May 2013 17:25
*** You have been re-booked onto this flight ***
Flight Number: BA2764
From: Gatwick (London)
To: Amsterdam
Depart: 19 May 2013 18:00
Arrive: 19 May 2013 20:10
I would call straight away, but I'm overseas and would like a heads up before I run up a phone bill calling them.
Dec 17, 2012, 4:31 am
#3
FlyerTalk Evangelist
Join Date: Jan 2003
Location: somewhere north of London, UK
Programs: HH Gold, BA Silver, Accor Silver
Posts: 15,245
It might help your cause if you start by saying "my flight has been cancelled" as opposed to "my flight has been retimed".
From a situation I had earlier in the year, the fact the flight had been cancelled made all the difference in BA being a lot more flexible.
From a situation I had earlier in the year, the fact the flight had been cancelled made all the difference in BA being a lot more flexible.