Dec 17, 2012, 1:06 pm
Help me to help you
Dec 17, 2012, 12:35 pm
#76
Join Date: Oct 2004
Location: London
Programs: MUCCI; BAEC Lifetime Gold; Marriott Bonvoy Emeritus Titanium; Hertz#1, Avis President’s Club
Posts: 3,214
Hi Nicci
Hope you have a really enjoyable break from the grindstone, Santa brings you all you deserve (and want
) and all the best for 2013.
Thank you again for all the help you gave me this year.
Hope you have a really enjoyable break from the grindstone, Santa brings you all you deserve (and want
) and all the best for 2013.Thank you again for all the help you gave me this year.
Jul 19, 2013, 11:34 am
#77
Company Representative - British Airways
Original Poster
Join Date: Nov 2001
Posts: 834
Out of Office until 05 August
Dear all
I wanted to let you know I will now be out of the office until Monday 05 August. My colleague Gauthier will be monitoring PMs for urgent queries while I am away but following some trends from recent emails I thought it might be useful to share that we cannot help with the following:
> Baggage issues or items left on board the aircraft or in the lounges
> releasing reward availability
> Tier Matching with other carriers
> Customer Relations issues (these can be raised with the team directly on ba.com)
We continue to receive high volumes of email on Flyertalk so if your query is urgent please do contact your local service centre.
I hope everyone has safe and pleasant travels this summer and I look forward to hearing from you soon.
Warm regards
Nicci
I wanted to let you know I will now be out of the office until Monday 05 August. My colleague Gauthier will be monitoring PMs for urgent queries while I am away but following some trends from recent emails I thought it might be useful to share that we cannot help with the following:
> Baggage issues or items left on board the aircraft or in the lounges
> releasing reward availability
> Tier Matching with other carriers
> Customer Relations issues (these can be raised with the team directly on ba.com)
We continue to receive high volumes of email on Flyertalk so if your query is urgent please do contact your local service centre.
I hope everyone has safe and pleasant travels this summer and I look forward to hearing from you soon.
Warm regards
Nicci