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Old Dec 29, 2012, 3:43 pm
  #1  
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Half an itinerary disappeared

I booked a CW ticket JER to YVR returning SFO to JER and have just gone on mmb to look at reserving a seat and the whole return half of my itinerary is no longer listed on the booking. Any explanations? Thanks.
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Old Dec 29, 2012, 3:49 pm
  #2  
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BA.com playing silly buggers?

Check again in the morning and if it hasn't shown up by Monday give BA a call.
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Old Dec 29, 2012, 4:03 pm
  #3  
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did you just click on the reservation on the BAEC website? if so, maybe a search for that PNR will yield something. Maybe even try a search on checkmytrip.com
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Old Dec 29, 2012, 4:08 pm
  #4  
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The other thing to check is whether they have changed the SFO-LHR timings since you made the booking?
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Old Dec 29, 2012, 5:13 pm
  #5  
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Checked the flight. It's still there, same times. Very strange, will call tomorrow.
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Old Dec 30, 2012, 12:44 am
  #6  
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Originally Posted by BenSenise
Maybe even try a search on checkmytrip.com
+1
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Old Dec 30, 2012, 3:56 am
  #7  
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Disappeared on check my trip.com also.
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Old Dec 30, 2012, 4:00 am
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Originally Posted by monkeytennis
Disappeared on check my trip.com also.
Ah dear, that doesn't bare well, as it seems to indicate a change in the booking and not just a issue with BA.com.

I would call BA immediatley to find out what is happening.
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Old Dec 30, 2012, 6:09 am
  #9  
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I called ba and a very helpful man sorted it right out. A glitch in the system following minor change being made to the booking. I was cheeky and asked if he would be able to change me onto the late sfo-lhr flights and he did it. Very happy as this was the flight we wanted but no reward availability meant we had to go early. Good result and good service from ba.
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