bmi : The formal decision tree on when to do your BA status match!
Jun 6, 2013, 10:13 am
#406
Join Date: Jan 2008
Posts: 3,839
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Resolved within 48 hours of raising with Nicci (BA Executive Club).
Originally Posted by Kgmm77
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Has your status actually updated online yet?
That's been the sticking point for me.
Originally Posted by BucksFlyer
After a second email to Customer Services again quoting BA's own website I got an email at 2am in morning letting me know I was upgraded back again to Gold.
Seems this had to be done manually.
Perhaps quoting BA own Q&A on BMI status match cut through the confusion & delay on this
Seems this had to be done manually.
Perhaps quoting BA own Q&A on BMI status match cut through the confusion & delay on this
That's been the sticking point for me.
Jun 10, 2013, 1:29 pm
#407
Join Date: Dec 2007
Location: Westchester Co, NY or Rio Grande Valley, TX or ???
Programs: BAEC G, WN A-, Hyatt G, HH G, MAR T, Hz PC, was [UA2P, FL A+Elite, BD G]
Posts: 2,271
Hi all,
Up until last week my BAEC account showed me as being gold until 8 June 2013 (despite my having waited until 9 June 2012 to status match from bmi). Today I was pleasantly surprised to see that my gold status has been extended to 8 June 2014 without my having to make any effort to contact Nicci etc.
I could get used to service like this!
Up until last week my BAEC account showed me as being gold until 8 June 2013 (despite my having waited until 9 June 2012 to status match from bmi). Today I was pleasantly surprised to see that my gold status has been extended to 8 June 2014 without my having to make any effort to contact Nicci etc.
I could get used to service like this!
Jun 21, 2013, 4:17 pm
#408
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,622
Hi all,
Up until last week my BAEC account showed me as being gold until 8 June 2013 (despite my having waited until 9 June 2012 to status match from bmi). Today I was pleasantly surprised to see that my gold status has been extended to 8 June 2014 without my having to make any effort to contact Nicci etc.
I could get used to service like this!
Up until last week my BAEC account showed me as being gold until 8 June 2013 (despite my having waited until 9 June 2012 to status match from bmi). Today I was pleasantly surprised to see that my gold status has been extended to 8 June 2014 without my having to make any effort to contact Nicci etc.
I could get used to service like this!
Manage my Account > Order Executive Club items
and see this entry...
Downgrade to Exec Silver
....then you've been downgraded.
This has just happened to me. My year end is also 08 June and I was also one of those who mistakenly only got given one year rather than the two we should have got. Despite assurances last year from BAEC that it would rollover automatically this year, my cynical self never believed it would; and sure enough it didn't.
Oh well, one more thing to add to my 'Annoying s..t to fix' list
Jun 26, 2013, 6:49 am
#409
Join Date: Oct 2006
Location: Manchester
Programs: BD Gold, BA Gold, A3 Gold,FB Gold, IHG Plat, Hilton Gold, Desperate Dan Pie-Eater's Club
Posts: 80
I had the same thing with only getting 1 year initially.
(Discussed way back up the thread!)
Checked my account last week and saw the worrying "Downgrade to Silver" pack being dispatched.
However after I got in contact with the Exec Club (thanks Nicci ^) it looks like they've managed to sort it. Very happy!
On another (sadder) note. I've just realised I've not been on the BMI forum for ages. I mostly only read anyway but I used to be on here all the time.
Times move on I guess.
Ho hum
(Discussed way back up the thread!)
Checked my account last week and saw the worrying "Downgrade to Silver" pack being dispatched.
However after I got in contact with the Exec Club (thanks Nicci ^) it looks like they've managed to sort it. Very happy!
On another (sadder) note. I've just realised I've not been on the BMI forum for ages. I mostly only read anyway but I used to be on here all the time.
Times move on I guess.
Ho hum
Jul 2, 2013, 11:36 pm
#411
Join Date: May 2003
Location: Scotland
Programs: BA, BD, AF, LH, AA, EK, Hilton, ICHG, SPG
Posts: 1,500
Jul 4, 2013, 10:23 am
#412
Join Date: Dec 2007
Location: Westchester Co, NY or Rio Grande Valley, TX or ???
Programs: BAEC G, WN A-, Hyatt G, HH G, MAR T, Hz PC, was [UA2P, FL A+Elite, BD G]
Posts: 2,271
Don't be too hasty, you need to check. Just because your account looks like you're still Gold doesn't mean you are. Remember, you're still actually Gold until 31 July 2013 (your card expiry date). If you go to...
Manage my Account > Order Executive Club items
and see this entry...
Downgrade to Exec Silver
....then you've been downgraded.
This has just happened to me. My year end is also 08 June and I was also one of those who mistakenly only got given one year rather than the two we should have got. Despite assurances last year from BAEC that it would rollover automatically this year, my cynical self never believed it would; and sure enough it didn't.
Oh well, one more thing to add to my 'Annoying s..t to fix' list
Manage my Account > Order Executive Club items
and see this entry...
Downgrade to Exec Silver
....then you've been downgraded.
This has just happened to me. My year end is also 08 June and I was also one of those who mistakenly only got given one year rather than the two we should have got. Despite assurances last year from BAEC that it would rollover automatically this year, my cynical self never believed it would; and sure enough it didn't.
Oh well, one more thing to add to my 'Annoying s..t to fix' list
With luck I will only miss one or two visits to an AA Flagship Lounge before this gets fixed...
Sep 3, 2013, 2:17 pm
#419
Join Date: Oct 2009
Location: Scotland
Programs: BA Silver, Hilton Diamond, BD Blue (RIP)
Posts: 1,984
I had the wrong end date set at the time of the match. Called BA in July and was told it would roll over with no problems. Then I received a bronze card in the post... PMed Nicci on here and was told that I'd be re-upgraded. Still nothing on my 'ordered items' bit. May consider giving them a ring again soon.
Sep 3, 2013, 3:04 pm
#420
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
I was told that there is a chap in BAEC specially dealing with this issue but that at the moment, even if he updates a member's account to fix the, the IT system reverts the TP's back to what they were (zero).