Paralytic

That's J?

Are you sure the compensation wasn't for the cabin alone, nevermind the children?

henkybaby

It is actually a very nice cabin if it is not so crowded. Seats are very comfy except for sleeping and much wider than BA. Service & food are better too. Just a sh!tty bed.

HIDDY

IIRC 70K for having to go to the bus station to collect a delayed suitcase when travelling in F.
That was back in the days when they handed out miles for some really ridiculous service recovery reasons. Glad to see they have stopped that.

nwmgc

Whilst I got 10k miles for no IFE on a CW trip to Beijing (it is quite a long journey) a while ago, I was reminded me that in pre-miles days 20 years was very different. I was travelling in steerage to IAD with my son, then aged 9. The passenger next to him threw up all over the poor lad; probably the result of being given at least 8 small bottles of wine.
Upon return, I wrote to Colin Marshall about this. I certainly did not demand anything, yet within days received a letter of apology signed by the great man with a cheque for the cost of one ticket together with a selection of BA models (that would be of the toy variety) for the son and heir.
Now, of course, we all expect compensation for the merest slip.

BAGoldBoy

100K for a faulty F seat on a west coast flight

But my biggest result in 2001 was 2 * J tickets to anywhere for a whole raft of problems - surprisingly we flew to SYD

mkjr

This thread serves a valuable purpose and is on topic. If people do not like it or do not want to contribute, just leave. But please do not suggest it does not belong on FT. I will certainly consult if required.

David-A

Suggestions that what is being posted might not be in the interests of any of us who use BA and have real complaints and/or that the thread will end in tears are ALSO perfectly on topic and valuable to the forum community.

Instead of posting that, which could be argued to be OT ( ), why not wait.

Thouse who want to do this, ARE doing so. Thouse who felt it was a bad idea also said so. Beyond that it has just been discussion / clarification of what people posted.

Perhaps you could clarify your final sentence?

BAHumbug

Nobody said that. All that was observed was that the thread was likely to deteriorate.

BAH

clubman

Which is...?

HIDDY

While I agree it serves no purpose at all I also don't see any harm in it either.

clubman

Well not harm harm but I tend to agree with BAHumburg that it can be problematic in the sense that you'll get people on here bragging about how many miles they got for a certain issue, cousing others on here to think to themselves "hang on I had the very same issue yet I was given just half the miles so I better get on the phone and demand more", or people that had the same problem yet didn't even think of complaining but seeing that they can actually get some miles out of it (even if it's something farily minor) getting on the phone to Customer Relations demanding miles, never mind those who just decide to complain about something that never actually happend.

Just my two pence, and I might be very wrong and taking it a little to the extreme.

Anyway, I guess we'll let the public have their say, and I'm sure this is going to be a very popular thread...

srbrenna

Depends on your point of view

Anyway, I'll play - the most I have got for one flight is 40k. 25k that they doled out to everyone in J for the aborted strike a few years back and 15k for AVOD issues.

I agree with him too. And BAHumbug

PanGalactic

Just thought I'd stick another 2p worth in here and clarify the motivation for starting the thread.

Firstly, why shouldn't all customers be treated equally in the first place? Or at least treated equally according to their status?

Also, if more people realise they can claim compensation for recurring problems like AVOD not working or broken CW seats and start doing it en masse, it will surely only serve to "encourage" the powers that be to fix the problems rather than dishing out endless amounts of compensation.

I really hope this thread doesn't deteriorate into arguments, I promise you that was not my intention. The intention was simply to create a reference.

Raffles

if you do a search for 'palm tree' going back a few years .....

(this reference will be lost of anyone who has been on FT for less than 5 years)

Quite a few Ft'ers have actually sued BA over the years rather than be palmed off with Avios. BA always settles before it goes to court, but you need to sign a confidentiality agreement which is why the details never appear. People are never unhappy with their settlement, though.

HIDDY

Although not always obvious bragging is quite common on this forum.