#1
Mar 15, 2024I booked a BA award for myself and my brother to GIG for next year right before the devaluation, flying on AA metal. Looks like i may soon need to cancel the award. Do the old BA award cancel fees apply or do the new cancel fees apply? Are the fees per reservation or per traveler? Trying to figure out what the total fees will be. There is a chance i may just cancel one of the tickets and not both. Will know in about a week.
#2
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Old fees apply, so £15 online and £30 (I think) per person over the phone.Originally Posted by longleaf
I booked a BA award for myself and my brother to GIG for next year right before the devaluation, flying on AA metal. Looks like i may soon need to cancel the award. Do the old BA award cancel fees apply or do the new cancel fees apply? Are the fees per reservation or per traveler? Trying to figure out what the total fees will be. There is a chance i may just cancel one of the tickets and not both. Will know in about a week.
I'm not sure whether its possible to just cancel just one of the tickets.
#4
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Nope, Nicci definitely said T&Cs from the time of booking apply, as they should do.Originally Posted by Prospero
I believe new fees apply: £25 per passenger and an additional £15 pp if cancelled offline. Offline fee is waived for Gold card members
#5
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I thought pre-Avios days there was a cancellation fee even when you cancelled online......it was only free to Gold?Originally Posted by Paralytic
Old fees apply, so free online and £15 (I think) per person over the phone.
#6
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Yes, sorry, you are right - it was £15 online and more (£30?) offline. Its gone up-post Avios.Originally Posted by HIDDY
I thought pre-Avios days there was a cancellation fee even when you cancelled online......it was only free to Gold?
It was changes that were free online before, but these are now have a £25 online fee (which is waived for Golds). I think this is a big benefit that many Gold forget as it really restricts (financially) the ability to "hold" award seats and then change them later if availability changes.
I'll change my post above.
#7
With respect to the change fees!
On new bookings is the change fee per passenger per ticket ie if you change two legs on a single ticket for two people is it two or four fees please?
On new bookings is the change fee per passenger per ticket ie if you change two legs on a single ticket for two people is it two or four fees please?
#8
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On new bookings is the change fee per passenger per ticket ie if you change two legs on a single ticket for two people is it two or four fees please?
I'd like to think its a single fee per passenger but perhaps it depends on the change. eg, a change of date for both legs should only be one change per passenger.Originally Posted by uk1
With respect to the change fees!On new bookings is the change fee per passenger per ticket ie if you change two legs on a single ticket for two people is it two or four fees please?
#9
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Do you know ..... I've hunted through the FT threads and the BA web site and I cannot find an answer ....Originally Posted by Paralytic
I'd like to think its a single fee per passenger but perhaps it depends on the change. eg, a change of date for both legs should only be one change per passenger.
Quote:
It was changes that were free online before, but these are now have a £25 online fee (which is waived for Golds). I think this is a big benefit that many Gold forget as it really restricts (financially) the ability to "hold" award seats and then change them later if availability changes.
I'll change my post above.
Sorry (never cancelled before), just to be clear, there are absolutely NO cancellation fees paid by a Gold for award reservations?Originally Posted by Paralytic
Yes, sorry, you are right - it was £15 online and more (£30?) offline. Its gone up-post Avios.It was changes that were free online before, but these are now have a £25 online fee (which is waived for Golds). I think this is a big benefit that many Gold forget as it really restricts (financially) the ability to "hold" award seats and then change them later if availability changes.
I'll change my post above.
#11
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You'll still pay the charges as specified by the ticket's fare rules (ie booking class dependent), but not the service charge fee.Originally Posted by ocdb8r
Sorry (never cancelled before), just to be clear, there are absolutely NO cancellation fees paid by a Gold for award reservations?
And, for completeness, that fee does exist but is waived for Golds.
Fee here:
http://www.britishairways.com/travel...l/public/en_uk
#12
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I do think you'd only be charged one fee per person. From this page:Originally Posted by uk1
Do you know ..... I've hunted through the FT threads and the BA web site and I cannot find an answer ....
http://www.britishairways.com/travel...l/public/en_uk
Reward fees apply to each passenger in the booking.
#13
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http://www.britishairways.com/travel...l/public/en_uk
Reward fees apply to each passenger in the booking.
Thanks - yes - I'd seen that but to me the guidance could still easily mean that if you change say the dates on 3 of the legs on a 4 leg return trip then that represents 3 date changes and therefore 6 fees for two people on the same ticket. Originally Posted by Paralytic
I do think you'd only be charged one fee per person. From this page:http://www.britishairways.com/travel...l/public/en_uk
Reward fees apply to each passenger in the booking.
Anyone?!
#14
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The marketing blurb does not limit the Gold waiver to offline changes/cancellations. It states all redemption transactions carry no charges for Gold members.Originally Posted by Prospero
Offline fee is waived for Gold card members
#15
littlefish , Nov 28, 2011 3:29 pm
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Useful. Do you have a link?Originally Posted by pas70
The marketing blurb does not limit the Gold waiver to offline changes/cancellations. It states all redemption transactions carry no charges for Gold members.