BA award ticket cancellation fee
Nov 28, 2011, 3:33 pm
#16
Join Date: Jan 2009
Location: London, Sth Africa or LAS
Programs: VS Silver, BA Blue - finally; but hotels.com Gold :)
Posts: 1,858
Please accept my apologies if my memory is playing tricks (I do not have the skills to search and find it).
Nov 28, 2011, 4:27 pm
#19
Join Date: Apr 2006
Programs: OneW(Gold) Virgin(Gold) StarA(Hons) Hilton(Diam) ICG(Plat) Marriott(Gold) Amex Cent
Posts: 141
Under Member benefits, putting you in control:
No booking or service fees for reward flights using Avios
http://www.britishairways.com/travel...p/public/en_gb
I wouldn't count on BA not revising the wording some time soon as I suspect it could be a glitch. They will probably "listen to our customers" and find that we really really want to pay for phone support after all.
No booking or service fees for reward flights using Avios
http://www.britishairways.com/travel...p/public/en_gb
I wouldn't count on BA not revising the wording some time soon as I suspect it could be a glitch. They will probably "listen to our customers" and find that we really really want to pay for phone support after all.
Feb 10, 2012, 8:41 am
#20
Join Date: May 2005
Location: Kyiv, Ukraine
Programs: Mucci, BA Gold, TK Elite, HHonors Lifetime Diamond
Posts: 7,690
If anyone is the know please answer the following:
If I purchase two tickets in the same reservation through the HHA using my miles and then cancel or change them will the fee apply to the second (non-status) passenger or will the Gold waiver apply for the transaction?
If I purchase two tickets in the same reservation through the HHA using my miles and then cancel or change them will the fee apply to the second (non-status) passenger or will the Gold waiver apply for the transaction?
Jun 19, 2012, 5:54 pm
#23
Formerly known as fsa_ea
Join Date: Dec 2004
Location: Up in the Air
Programs: UA GS/1MM,AS 75k,NK GLD,AA 2MM,DL 2MM,LH FT,AY PLT,IC RA,FMT LT PLT,HYT GLB,HLT DIA,MRT GLD,HRTZ PC
Posts: 2,229
Anyone know the answer to this one? I am preparing to make changes to an award booking (single record locator, miles from HHA) for me (Gold) and my partner (Silver). Will the change fee be waived for both of us, or just me?
Jun 19, 2012, 6:03 pm
#24
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
The $50/70 cancel fee was more than the taxes.
I assumed they would ding me for the difference,
but no, they just refunded the miles
and said I would only forfeit the $20 or so in taxes !
Last edited by MrHalliday; Jun 19, 2012 at 8:03 pm
Jun 20, 2012, 12:20 am
#25
Join Date: Apr 2010
Posts: 538
There will be no service fees or change fees applied in these circumstances..all passengers on the booking benefit from your gold card exemption.
Jun 21, 2012, 11:48 am
#26
Join Date: Jan 2009
Location: Cheltenham
Programs: BA Gold, HHonors Diamond
Posts: 536
Unfortunately I had to cancel my flights from Edinburgh to Delhi today due to change in circumstances.
This was booked using Amex voucher and 150,000 BA Miles - and im a lonely blue.
Received full refund of both and all taxes back minus £25 per person. Overall, not bad at all for reward seats
This was booked using Amex voucher and 150,000 BA Miles - and im a lonely blue.
Received full refund of both and all taxes back minus £25 per person. Overall, not bad at all for reward seats
Jun 28, 2012, 2:12 am
#27
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,298
If you have to cancel an old award because the schedule has changed and flights no longer connect (and nothing else can be booked that works), you are entitled to receive back all your Avios fees and taxes, right? This was a ticket booked online, BTW.
Aug 19, 2012, 10:27 am
#28
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
Another question:
If I can't make a flight booked with only 4500 points, can I just not cancel it, lose my points and avoid the cancellation fee (thereby in effect paying 4500 points instead of currency for my necessary change in plans)?
Also, something else comes in to play as one gets too close to the travel time: It's my understanding that you normally can't cancel less than 24 hours before departure anyway without losing your points.
If I can't make a flight booked with only 4500 points, can I just not cancel it, lose my points and avoid the cancellation fee (thereby in effect paying 4500 points instead of currency for my necessary change in plans)?
Also, something else comes in to play as one gets too close to the travel time: It's my understanding that you normally can't cancel less than 24 hours before departure anyway without losing your points.
Aug 19, 2012, 11:08 am
#29
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,209
Another question:
If I can't make a flight booked with only 4500 points, can I just not cancel it, lose my points and avoid the cancellation fee (thereby in effect paying 4500 points instead of currency for my necessary change in plans)?
Also, something else comes in to play as one gets too close to the travel time: It's my understanding that you normally can't cancel less than 24 hours before departure anyway without losing your points.
If I can't make a flight booked with only 4500 points, can I just not cancel it, lose my points and avoid the cancellation fee (thereby in effect paying 4500 points instead of currency for my necessary change in plans)?
Also, something else comes in to play as one gets too close to the travel time: It's my understanding that you normally can't cancel less than 24 hours before departure anyway without losing your points.
Aug 19, 2012, 2:01 pm
#30
Join Date: Sep 2004
Location: London
Programs: BA IHG
Posts: 1,370
I have also cancelled 1 way flights that I used miles + cash (so 2250 miles + cash + £13.50) and I was only charged £13.50. The cash part was refunded - initially I thought they'd keep whatever I paid up to £25 but that does seem to be the case. To cancel a 1 way is only £13.50.