Transfer Avios (Iberia Plus) to Avios (BA)
Dec 21, 2011, 7:35 am
#31
Join Date: Jul 2011
Posts: 4
Hey everyone! To those who were able to combine their Iberia Avios into BA, what is the due to date of the Avios now? I have some Avios that are due by the end of the month and I want to know if by combining them into my BA account, they'll be renewed. Thanks!
Dec 22, 2011, 5:03 am
#32
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,183
I have now contacted Iberiaplus first by email and then by phone. They are categoric that since my BAEC account is a household account Avios can only be transferred from BAEC to Iberiaplus ! 
I can see no logic for treating household accounts differently in this respect and I really don't want to have to break up the household account for 6 months before I can re-establish it just to effect the combination of my Avios. Is there any BA insider that can advise on any way round this?
I can see no logic for treating household accounts differently in this respect and I really don't want to have to break up the household account for 6 months before I can re-establish it just to effect the combination of my Avios. Is there any BA insider that can advise on any way round this?
3. Members of a Household Account under the programmes may not use CMA other than (a) from a British Airways Executive Club Household Account to an individual account under the Avios programme or the Iberia Plus programme and (b) from the individual account under the Avios programme to a Household Account under the British Airways Executive programme. Any other Household account transaction will not be permitted under CMA.
Dec 22, 2011, 7:06 am
#34
Join Date: Dec 2011
Programs: BA Gold, Virgin Atlantic Silver, AF/KLM Gold, Star Alliance Gold, Hilton Gold, Starwood Gold, Accor
Posts: 16
Solution...
I have struggled for over a month with the problem of transferring Avios from Iberia Plus to a BA Exec Club Household account
BA and Iberia were not aware of the issue until recently
It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible
I did find an easy solution:
Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)
Transfer the Avios from your Iberia Plus to your Avios account
Then transfer the Avios from your Avios account to your BA Exec Club Household account
It worked for me - 2 transactions and the Avios were in my BAEC instantly
BA and Iberia were not aware of the issue until recently
It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible
I did find an easy solution:
Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)
Transfer the Avios from your Iberia Plus to your Avios account
Then transfer the Avios from your Avios account to your BA Exec Club Household account
It worked for me - 2 transactions and the Avios were in my BAEC instantly
Dec 22, 2011, 7:10 am
#36
Join Date: Apr 2007
Posts: 725
I have struggled for over a month with the problem of transferring Avios from Iberia Plus to a BA Exec Club Household account
BA and Iberia were not aware of the issue until recently
It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible
I did find an easy solution:
Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)
Transfer the Avios from your Iberia Plus to your Avios account
Then transfer the Avios from your Avios account to your BA Exec Club Household account
It worked for me - 2 transactions and the Avios were in my BAEC instantly
BA and Iberia were not aware of the issue until recently
It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible
I did find an easy solution:
Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)
Transfer the Avios from your Iberia Plus to your Avios account
Then transfer the Avios from your Avios account to your BA Exec Club Household account
It worked for me - 2 transactions and the Avios were in my BAEC instantly
I've emailed Iberia asking them to transfer from the Iberia account to Avios.com....fingers crossed.
Dec 22, 2011, 7:15 am
#37
Join Date: Dec 2011
Programs: BA Gold, Virgin Atlantic Silver, AF/KLM Gold, Star Alliance Gold, Hilton Gold, Starwood Gold, Accor
Posts: 16
on iberia.com
lfc84
you should be able to do the transfer online on iberia.com however the Combine my Avios function is well-hidden
Login to your Iberia Plus Account
Click "Iberia Plus" in the top header
Click "my Avios" and then "Avios Balance" in the left-hand nav
Scroll to the very bottom of the page and you will see "combine my avios" in very very small letters
You should be able to do the transfer online instantly there
You can do the 2nd transfer online to BAEC at avios.com
Good luck ^^
you should be able to do the transfer online on iberia.com however the Combine my Avios function is well-hidden
Login to your Iberia Plus Account
Click "Iberia Plus" in the top header
Click "my Avios" and then "Avios Balance" in the left-hand nav
Scroll to the very bottom of the page and you will see "combine my avios" in very very small letters
You should be able to do the transfer online instantly there
You can do the 2nd transfer online to BAEC at avios.com
Good luck ^^
Dec 22, 2011, 7:22 am
#38
Join Date: Apr 2007
Posts: 725
Dec 22, 2011, 7:30 am
#39
Join Date: Dec 2011
Programs: BA Gold, Virgin Atlantic Silver, AF/KLM Gold, Star Alliance Gold, Hilton Gold, Starwood Gold, Accor
Posts: 16
Avios Balance page
On the Avios Balance Page on Iberia Plus (when you have logged in) the link to "Combine my avios" is at the very bottom on the left-hand side in mini-orange letters below the "movements statement". You need to scroll right to the bottom of the page
It took me an age to discover it....
It took me an age to discover it....
Dec 22, 2011, 7:41 am
#40
Join Date: Apr 2007
Posts: 725
On the Avios Balance Page on Iberia Plus (when you have logged in) the link to "Combine my avios" is at the very bottom on the left-hand side in mini-orange letters below the "movements statement". You need to scroll right to the bottom of the page
It took me an age to discover it....
It took me an age to discover it....
Dec 22, 2011, 8:00 am
#41
Original Poster
Join Date: Nov 2010
Posts: 199
Yes, I still can't find the elusive "Combine my Avios" tool on Iberia.com.
I think it perhaps doesn't display if your Iberia Plus account is deemed "inactive" (as mine appears to be when I have tried the transfer from the BAEC site). I'd definitely be interested in seeing a screen-shot of what I am looking for though.
Next action is going to be an email to the customer service centre - I'm only looking at a tiny number of Avios, hence have held off bothering them thus far.
I think it perhaps doesn't display if your Iberia Plus account is deemed "inactive" (as mine appears to be when I have tried the transfer from the BAEC site). I'd definitely be interested in seeing a screen-shot of what I am looking for though.
Next action is going to be an email to the customer service centre - I'm only looking at a tiny number of Avios, hence have held off bothering them thus far.
Dec 22, 2011, 9:30 am
#42
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,183
Probably the tool's visibility it depends on whether the Iberia Plus account is at least 3 months old - if not, you cannot transfer your Avios.
There are too many stupid restrictions in this.
There are too many stupid restrictions in this.
Dec 22, 2011, 11:59 am
#43
Join Date: Oct 2008
Location: EDI, & wherever work takes me
Programs: Carlson Club Concierge, BAEC Gold, LH M&M *S, Marco Polo Gold
Posts: 65
lfc84
you should be able to do the transfer online on iberia.com however the Combine my Avios function is well-hidden
Login to your Iberia Plus Account
Click "Iberia Plus" in the top header
Click "my Avios" and then "Avios Balance" in the left-hand nav
Scroll to the very bottom of the page and you will see "combine my avios" in very very small letters
You should be able to do the transfer online instantly there
You can do the 2nd transfer online to BAEC at avios.com
Good luck ^^
you should be able to do the transfer online on iberia.com however the Combine my Avios function is well-hidden
Login to your Iberia Plus Account
Click "Iberia Plus" in the top header
Click "my Avios" and then "Avios Balance" in the left-hand nav
Scroll to the very bottom of the page and you will see "combine my avios" in very very small letters
You should be able to do the transfer online instantly there
You can do the 2nd transfer online to BAEC at avios.com
Good luck ^^
Jan 4, 2012, 12:30 am
#44
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
I have struggled for over a month with the problem of transferring Avios from Iberia Plus to a BA Exec Club Household account
BA and Iberia were not aware of the issue until recently
It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible
I did find an easy solution:
Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)
Transfer the Avios from your Iberia Plus to your Avios account
Then transfer the Avios from your Avios account to your BA Exec Club Household account
It worked for me - 2 transactions and the Avios were in my BAEC instantly
BA and Iberia were not aware of the issue until recently
It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible
I did find an easy solution:
Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)
Transfer the Avios from your Iberia Plus to your Avios account
Then transfer the Avios from your Avios account to your BA Exec Club Household account
It worked for me - 2 transactions and the Avios were in my BAEC instantly
Jan 9, 2012, 8:12 am
#45
Join Date: Jan 2004
Location: AMS,BRE,ABE
Programs: AY-G, TK*S, AB-S, EY, LH, DL, UA, BA, AA, all hotel programmes
Posts: 1,345