Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Dec 21, 11, 7:35 am   #31
 
Join Date: Jul 2011
Posts: 4
Hey everyone! To those who were able to combine their Iberia Avios into BA, what is the due to date of the Avios now? I have some Avios that are due by the end of the month and I want to know if by combining them into my BA account, they'll be renewed. Thanks!
sarasa is offline   Reply With Quote
Old Dec 22, 11, 5:03 am   #32
 
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 1,653
Quote:
Originally Posted by yamyam flyer View Post
I have now contacted Iberiaplus first by email and then by phone. They are categoric that since my BAEC account is a household account Avios can only be transferred from BAEC to Iberiaplus !

I can see no logic for treating household accounts differently in this respect and I really don't want to have to break up the household account for 6 months before I can re-establish it just to effect the combination of my Avios. Is there any BA insider that can advise on any way round this?
From the T&C:
Quote:
3. Members of a Household Account under the programmes may not use CMA other than (a) from a British Airways Executive Club Household Account to an individual account under the Avios programme or the Iberia Plus programme and (b) from the individual account under the Avios programme to a Household Account under the British Airways Executive programme. Any other Household account transaction will not be permitted under CMA.
So, you should probably disband and reassemble the household account. I wonder, if you disband the household account, it is not there any more, so there should be no time restriction for when to create another one? Or if there is, you can probably choose another member to be the head of the account, so it will be totally different. Just thinking, as I'll probably have to do the same soon.
neuromancer is offline   Reply With Quote
Old Dec 22, 11, 6:06 am   #33
 
Join Date: Apr 2007
Programs: BA, BMI, PC, MR
Posts: 386
Im having the same problem as yaman.

What an absolute garbage programme this is.
lfc84 is offline   Reply With Quote
Old Dec 22, 11, 7:06 am   #34
 
Join Date: Dec 2011
Programs: BA Gold, Virgin Atlantic Silver, AF/KLM Gold, Star Alliance Gold, Hilton Gold, Starwood Gold, Accor
Posts: 16
Thumbs up Solution...

I have struggled for over a month with the problem of transferring Avios from Iberia Plus to a BA Exec Club Household account

BA and Iberia were not aware of the issue until recently

It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible

I did find an easy solution:

Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)

Transfer the Avios from your Iberia Plus to your Avios account

Then transfer the Avios from your Avios account to your BA Exec Club Household account

It worked for me - 2 transactions and the Avios were in my BAEC instantly
matinée-allstars is offline   Reply With Quote
Old Dec 22, 11, 7:09 am   #35
 
Join Date: Oct 2011
Programs: BA Gold
Posts: 3,917
Quote:
Originally Posted by matinée-allstars View Post
Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)
...
Useful info. However I use a different email address for everyone I deal with, so I hope there's a workaround for that.
angatol is offline   Reply With Quote
Old Dec 22, 11, 7:10 am   #36
 
Join Date: Apr 2007
Programs: BA, BMI, PC, MR
Posts: 386
Quote:
Originally Posted by matinée-allstars View Post
I have struggled for over a month with the problem of transferring Avios from Iberia Plus to a BA Exec Club Household account

BA and Iberia were not aware of the issue until recently

It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible

I did find an easy solution:

Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)

Transfer the Avios from your Iberia Plus to your Avios account

Then transfer the Avios from your Avios account to your BA Exec Club Household account

It worked for me - 2 transactions and the Avios were in my BAEC instantly
Good idea.

I've emailed Iberia asking them to transfer from the Iberia account to Avios.com....fingers crossed.
lfc84 is offline   Reply With Quote
Old Dec 22, 11, 7:15 am   #37
 
Join Date: Dec 2011
Programs: BA Gold, Virgin Atlantic Silver, AF/KLM Gold, Star Alliance Gold, Hilton Gold, Starwood Gold, Accor
Posts: 16
Smile on iberia.com

lfc84

you should be able to do the transfer online on iberia.com however the Combine my Avios function is well-hidden

Login to your Iberia Plus Account

Click "Iberia Plus" in the top header

Click "my Avios" and then "Avios Balance" in the left-hand nav

Scroll to the very bottom of the page and you will see "combine my avios" in very very small letters

You should be able to do the transfer online instantly there

You can do the 2nd transfer online to BAEC at avios.com

Good luck
matinée-allstars is offline   Reply With Quote
Old Dec 22, 11, 7:22 am   #38
 
Join Date: Apr 2007
Programs: BA, BMI, PC, MR
Posts: 386
Quote:
Originally Posted by matinée-allstars View Post
lfc84


Scroll to the very bottom of the page and you will see "combine my avios" in very very small letters
Thankyou very much for taking the time to reply. Unfortunately I dont see the "combine my avios"....
lfc84 is offline   Reply With Quote
Old Dec 22, 11, 7:30 am   #39
 
Join Date: Dec 2011
Programs: BA Gold, Virgin Atlantic Silver, AF/KLM Gold, Star Alliance Gold, Hilton Gold, Starwood Gold, Accor
Posts: 16
Smile Avios Balance page

On the Avios Balance Page on Iberia Plus (when you have logged in) the link to "Combine my avios" is at the very bottom on the left-hand side in mini-orange letters below the "movements statement". You need to scroll right to the bottom of the page

It took me an age to discover it....
matinée-allstars is offline   Reply With Quote
Old Dec 22, 11, 7:41 am   #40
 
Join Date: Apr 2007
Programs: BA, BMI, PC, MR
Posts: 386
Quote:
Originally Posted by matinée-allstars View Post
On the Avios Balance Page on Iberia Plus (when you have logged in) the link to "Combine my avios" is at the very bottom on the left-hand side in mini-orange letters below the "movements statement". You need to scroll right to the bottom of the page

It took me an age to discover it....
Hmm.....im not seeing it:

lfc84 is offline   Reply With Quote
Old Dec 22, 11, 8:00 am   #41
 
Join Date: Nov 2010
Posts: 150
Yes, I still can't find the elusive "Combine my Avios" tool on Iberia.com.

I think it perhaps doesn't display if your Iberia Plus account is deemed "inactive" (as mine appears to be when I have tried the transfer from the BAEC site). I'd definitely be interested in seeing a screen-shot of what I am looking for though.

Next action is going to be an email to the customer service centre - I'm only looking at a tiny number of Avios, hence have held off bothering them thus far.
Gulliver_UK is offline   Reply With Quote
Old Dec 22, 11, 9:30 am   #42
 
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 1,653
Probably the tool's visibility it depends on whether the Iberia Plus account is at least 3 months old - if not, you cannot transfer your Avios.
There are too many stupid restrictions in this.
neuromancer is offline   Reply With Quote
Old Dec 22, 11, 11:59 am   #43
 
Join Date: Oct 2008
Location: EDI, & wherever work takes me
Programs: Carlson Club Concierge, BAEC Gold, LH M&M *S, Marco Polo Gold
Posts: 65
Quote:
Originally Posted by matinée-allstars View Post
lfc84

you should be able to do the transfer online on iberia.com however the Combine my Avios function is well-hidden

Login to your Iberia Plus Account

Click "Iberia Plus" in the top header

Click "my Avios" and then "Avios Balance" in the left-hand nav

Scroll to the very bottom of the page and you will see "combine my avios" in very very small letters

You should be able to do the transfer online instantly there

You can do the 2nd transfer online to BAEC at avios.com

Good luck
Thanks matinee-allstars your idea worked a treat. I don't have a combine my avios option in my Iberia account (despite being more than 3 months in Iberia), but I used my Avios account to transfer from Iberia to Avios and then Avios to BAEC. Took less than 10 mins in total and now have almost 80,000 avios transferred from Iberia to BAEC without breaking up my household account. Just silly that you have to do it in two stages rather than directly
yamyam flyer is offline   Reply With Quote
Old Jan 4, 12, 12:30 am   #44
 
Join Date: Dec 2008
Location: UK
Programs: *G, ST E+, OW Emerald, Sixt Diamond, Hertz#1 Club Gold, HH Gold, Le Club Plat, IHG Platinum
Posts: 3,796
Quote:
Originally Posted by matinée-allstars View Post
I have struggled for over a month with the problem of transferring Avios from Iberia Plus to a BA Exec Club Household account

BA and Iberia were not aware of the issue until recently

It doesn't appear to be a fault with the system as text is coded into the application explaining the transfer is one-way only. I guess there must be legal or data protection reasons why the Iberia ---> BAEC HHA isn't possible

I did find an easy solution:

Create an Avios account (with Avios) (I think it needs to have the same email address as the Iberia Plus and BAEC accounts)

Transfer the Avios from your Iberia Plus to your Avios account

Then transfer the Avios from your Avios account to your BA Exec Club Household account

It worked for me - 2 transactions and the Avios were in my BAEC instantly
Very useful info - thanks. Would this bypass 3 months rule as well?
jms_uk is offline   Reply With Quote
Old Jan 9, 12, 8:12 am   #45
 
Join Date: Jan 2004
Location: AMS,BRE,ABE
Programs: TK Gold, AF-FB&EY Silver, LH FTL, DL, UA, BA
Posts: 1,294
Quote:
Originally Posted by jms_uk View Post
Very useful info - thanks. Would this bypass 3 months rule as well?

I tried to find out: "Sorry, your selected account has to be three months old to use Combine My Avios. Please try again at this time"
__________________
mith is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 5:15 pm.




SEO by vBSEO ©2011, Crawlability, Inc.