Important news about diamondclub.org : LIVE from 10am 27 Oct
Oct 28, 2012, 6:36 am
#46
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
Oct 28, 2012, 7:17 am
#48
Join Date: Jan 2009
Location: Northern Ireland
Programs: BA Silver, A3
Posts: 1,101
I may need to change my email address soon. As this is what we have to use to log-in now I feel a bit nervous of making the change.
Nicci. Will the change be instant or will I need to try old and new email addresses each time until it's changed?
(As my membership with BD doesn'r expire until January 2013 I am not opening up an Executive Club account until as late as I can)
Thanks
Nicci. Will the change be instant or will I need to try old and new email addresses each time until it's changed?
(As my membership with BD doesn'r expire until January 2013 I am not opening up an Executive Club account until as late as I can)
Thanks
Oct 28, 2012, 7:30 am
#49
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routičres, PCR
Posts: 13,609
I wondered whether the residual balances of 0.5 DC miles were there to keep accounts open rather than being zeroed out.
I checked my account and sure enough found my balance was 0.5. Theory good so far. Then Mrs Roger checked her account: balance 0.
Another theory bites the dust.
FWIW we both transferred our main balances last month and our latest MBNA miles a couple of days ago.
I checked my account and sure enough found my balance was 0.5. Theory good so far. Then Mrs Roger checked her account: balance 0.
Another theory bites the dust.
FWIW we both transferred our main balances last month and our latest MBNA miles a couple of days ago.
Oct 28, 2012, 7:40 am
#50
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,465
I had a balance of 1,815 miles, which I transferred. When I went back in, I still had 0.9 of a mile. I hate writing any miles off, but in this case - as I'm about to cancel the Amex before the next annual charge appears - I suppose I'll have to lump it!
On a separate subject, Mrs NWIFlyer's sex shows as 'Male' (which amuses her), and neither of us has a DOB. Is this likely to cause a problem with the BEAC status match, or are other accounts showing the same issues?
On a separate subject, Mrs NWIFlyer's sex shows as 'Male' (which amuses her), and neither of us has a DOB. Is this likely to cause a problem with the BEAC status match, or are other accounts showing the same issues?
Oct 28, 2012, 12:10 pm
#52
Join Date: Jun 2006
Programs: BD,Skyteam,QF
Posts: 541
From DUB I'm getting 'broken link' for the new site. I know that only UK miles are ok until the end of the year, so mine won't be (but I've transferred them all already), so I wonder if the site is location sensitive?
IE and Chrome have the same response.
IE and Chrome have the same response.
Oct 28, 2012, 12:57 pm
#54
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Oct 28, 2012, 1:09 pm
#55
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
.That led to some odds and sods of balances being stored internally. I wonder if something similar has happened at DC at some point. Not while I've been with them, but maybe before
?
Oct 28, 2012, 1:25 pm
#56
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
When the new DC database was installed a year or two back, bonuses (COS, status etc.) were were recalculated automatically and there were some rounding issues - and I guess we're just seeing a dirty output from that database, or a poorly defined rounding algorithm on the new side.
Oct 28, 2012, 2:26 pm
#57
Join Date: Sep 2004
Location: UK
Programs: HH Diamond, IHG Spire, Marriott Titanium, BA Silver, FB Explorer
Posts: 995
I've tried logging in with my DC number - no joy. Got my password reset in case that was the problem. Tried my DC number with the new password - no joy. Tried my email address with the new password - no joy. Would be good if Nicci could advise who we should contact to try to sort out how to access accounts as I think I've tried all options.
Oct 28, 2012, 2:37 pm
#58
Join Date: Jun 2005
Location: London, UK
Programs: AA 2MM - PLT, BA GGL, SPG Plat, Hilton Diamond
Posts: 6,221
I've tried logging in with my DC number - no joy. Got my password reset in case that was the problem. Tried my DC number with the new password - no joy. Tried my email address with the new password - no joy. Would be good if Nicci could advise who we should contact to try to sort out how to access accounts as I think I've tried all options.
Oct 28, 2012, 4:59 pm
#59
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
I've tried logging in with my DC number - no joy. Got my password reset in case that was the problem. Tried my DC number with the new password - no joy. Tried my email address with the new password - no joy. Would be good if Nicci could advise who we should contact to try to sort out how to access accounts as I think I've tried all options.
I have ended up sending them an e-mail via the online form.
