Redemption Help: UA funny, should I worry?
#1
Original Poster
Join Date: Jun 2010
Location: Regional Vic, Australia
Programs: BAEC Gold, UA*G, former BD*LG :-(
Posts: 250
UA funny, should I worry?
This weekend I have a UA F SFO-LHR-DUB redemption. Some time ago, due to a schedule change, the LHR-DUB bit got pushed back to late evening (Sat night) meaning a looooong layover in LHR. At that time I rang the ICC who moved my LHR-DUB to first thing the next day (Sun), no drama. I checked checkmytrip.com and all looks fine and when I look at flybmi.com it all looks fine. So forgot all about it.
Today I visit ual.com and it has the SFO-LHR bit OK but has LHR-DUB twice! The original Sat night AND the Sun morning (one I want). CMT and flybmi.com still look fine.
Rang UA who said I need to speak to bmi, can't right now, but I'm pretty sure they'll say it all looks good.
I think it unlikely but any cause for alarm? I suspect some kind of UACO merger screw up whereby they migrated the booking to the Shares thingo before I rang ICC and made the change and now it is out of sync.
Today I visit ual.com and it has the SFO-LHR bit OK but has LHR-DUB twice! The original Sat night AND the Sun morning (one I want). CMT and flybmi.com still look fine.
Rang UA who said I need to speak to bmi, can't right now, but I'm pretty sure they'll say it all looks good.
I think it unlikely but any cause for alarm? I suspect some kind of UACO merger screw up whereby they migrated the booking to the Shares thingo before I rang ICC and made the change and now it is out of sync.
#4
Original Poster
Join Date: Jun 2010
Location: Regional Vic, Australia
Programs: BAEC Gold, UA*G, former BD*LG :-(
Posts: 250
Classic CMT is fine, shows the 100% correct details. It updated immediately after I spoke to the ICC way back when. Incidently, prior to that CMT did show the change and indicate I should confirm. It's only UAs system that still lists the old flight along with the new.
#5
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,647
UA's system always does this. Nothing to worry about if it is showing correctly in checkmytrip
#6
Original Poster
Join Date: Jun 2010
Location: Regional Vic, Australia
Programs: BAEC Gold, UA*G, former BD*LG :-(
Posts: 250