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Old Nov 6, 09, 8:52 am   #1
 
Join Date: Mar 2009
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Redemption Help Please?

Can someoen please check what flights have availabilty from Zurich to Edinburgh on 24th January using points please? They are trying to give me ZRH - FRA - BRU - EDI!
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Old Nov 6, 09, 9:11 am   #2
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ZRH-FRA-EDI is available

ZRH-FRA 09:05 arr 10:10 LH J
or ZRH-FRA 09:55 arr 11:00 LH J
FRA-EDI 12:05 arr 13:00 on LH J

Availability in J for both legs on those flights. No need whatsoever to go via BRU. Only the one FRA-EDI flight on a Sunday though.
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Old Nov 6, 09, 9:21 am   #3
 
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Quote:
Originally Posted by RAPC View Post
ZRH-FRA-EDI is available

ZRH-FRA 09:05 arr 10:10 LH J
or ZRH-FRA 09:55 arr 11:00 LH J
FRA-EDI 12:05 arr 13:00 on LH J

Availability in J for both legs on those flights. No need whatsoever to go via BRU. Only the one FRA-EDI flight on a Sunday though.
I dont get into ZRH till 11:05 so wont make this flight
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Old Nov 6, 09, 9:31 am   #4
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Quote:
Originally Posted by martin_d View Post
I dont get into ZRH till 11:05 so wont make this flight
ZRH-LHR 15:30 arr 16:15 LX J
LHR-EDI 17:40 arr 19:05 BD J
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Old Nov 6, 09, 9:34 am   #5
 
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Originally Posted by RAPC View Post
ZRH-LHR 15:30 arr 16:15 LX J
LHR-EDI 17:40 arr 19:05 BD J
That would be ideal, is it showing as having available seats for redemption?
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Old Nov 6, 09, 9:44 am   #6
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Quote:
Originally Posted by martin_d View Post
That would be ideal, is it showing as having available seats for redemption?
LX flight has 9 x J
BD flight has 1 x J
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Old Nov 6, 09, 9:49 am   #7
 
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Originally Posted by RAPC View Post
LX flight has 9 x J
BD flight has 1 x J
grrrrrr, the ICC saying the LX flight is full for redemptions! will call again tomorrow!

cheers
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Old Nov 6, 09, 10:02 am   #8
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Originally Posted by martin_d View Post
grrrrrr, the ICC saying the LX flight is full for redemptions! will call again tomorrow!

cheers
In polite terms - absolute cobblers. Most definitely a full 9 showing. Try another agent, or if that fails, Pre-Travel Support.
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Old Nov 7, 09, 3:25 am   #9
 
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Originally Posted by RAPC View Post
In polite terms - absolute cobblers. Most definitely a full 9 showing. Try another agent, or if that fails, Pre-Travel Support.
whats pre travel support? do you just ask for them when speaking to the ICC?
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Old Nov 7, 09, 4:16 am   #10
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Originally Posted by martin_d View Post
whats pre travel support? do you just ask for them when speaking to the ICC?
Pre Travel Support are based in UK, ring the main BMI switch board number and ask for them, they are the MIB (men in black, like in the movies) of BMI and sort out the more challenging issues faced by Pax, they are the next port of call for the wise, who are being troubled by booking or other angst.

They are, in my experience, worth their weight in gold, and have always sorted out issues that the ICC could/would not.

Good luck.

20-Horse

Last edited by 20-Horse; Nov 7, 09 at 4:18 am. Reason: MIB looked like a typo of BMI, so I qualified it a bit
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Old Nov 7, 09, 5:20 am   #11
 
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Originally Posted by 20-Horse View Post
Pre Travel Support are based in UK, ring the main BMI switch board number and ask for them, they are the MIB (men in black, like in the movies) of BMI and sort out the more challenging issues faced by Pax, they are the next port of call for the wise, who are being troubled by booking or other angst.

They are, in my experience, worth their weight in gold, and have always sorted out issues that the ICC could/would not.

Good luck.

20-Horse
whats the main BMI switch board number, and are they open today?

thanks
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Old Nov 7, 09, 6:01 am   #12
 
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I am being driven mad by the ICC! They insist there are no seats on LX324, and advised I call Swiss to check. I duly did and they confirmed seats are available,but the way for the ICC to make the booking is to split the booking and book 2 single seats. Called ICC back and they have split the booking but still say they cant book the seats. I advised them to contact Swiss themselves,which they are now doing and I am on hold.
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Old Nov 7, 09, 6:16 am   #13
 
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agggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhh!!!!!!!!!! !!!!!!!!!!!!!!!

still unable to make the booking. I've given up and calling pre travel support on monday
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Old Nov 7, 09, 11:15 am   #14
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Quote:
Originally Posted by martin_d View Post
whats the main BMI switch board number, and are they open today?

thanks
Sent you a PM with the number.

Cheers

20-Horse
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Old Nov 7, 09, 12:56 pm   #15
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20-Horse, could you send me one also? It would be handy for the MANY times I need something "too complicated for the ICC" sorted
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