No Airline Miles At This Avis Location?
#1
Original Poster
Join Date: Apr 2009
Posts: 24
No Airline Miles At This Avis Location?
I have rented from Avis' DC2 location many times over the past year.
My rental contract always shows my AS frequent flyer number clearly on the RA.
But I never receive any airline miles posted to my airline accounts.
Today I called Avis and they advised me that the downtown Washington
DC location does not offer airline miles.
Does this seem reasonable?
Nowhere in the Avis or Alaska Air promos does it say airline miles "offered at select locations" or "not offered at all locations," or anything similar.
The Avis rep I talked to (Ms. T. Walker) was very polite, and advised that
callers complaining of Avis locations not offering miles was a big cause of Avis Preferred customer unhappiness.
Even the Avis eReceipt for these rentals shows "Frequent miles credited for this rental." When, in fact, no credit is offered.
I know that grumping about 100 miles here an there is probably not a productive use of my time......but I rented at that location and put up with very substandard service (even by DC standards) vs Hertz just to get those miles.
My rental contract always shows my AS frequent flyer number clearly on the RA.
But I never receive any airline miles posted to my airline accounts.
Today I called Avis and they advised me that the downtown Washington
DC location does not offer airline miles.
Does this seem reasonable?
Nowhere in the Avis or Alaska Air promos does it say airline miles "offered at select locations" or "not offered at all locations," or anything similar.
The Avis rep I talked to (Ms. T. Walker) was very polite, and advised that
callers complaining of Avis locations not offering miles was a big cause of Avis Preferred customer unhappiness.
Even the Avis eReceipt for these rentals shows "Frequent miles credited for this rental." When, in fact, no credit is offered.
I know that grumping about 100 miles here an there is probably not a productive use of my time......but I rented at that location and put up with very substandard service (even by DC standards) vs Hertz just to get those miles.
#2
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
http://www.avis.com/car-rental/conte...1&category=Air
#4
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA 1K, Hilton Lifetime Diamond, Marriott Gold Elite, Hertz PC
Posts: 2,934
You are quite wrong. Avis stopped offering mileage at off-airport locations long ago.
http://www.avis.com/car-rental/conte...1&category=Air
http://www.avis.com/car-rental/conte...1&category=Air
#6
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
You are quite wrong. Avis stopped offering mileage at off-airport locations long ago.
http://www.avis.com/car-rental/conte...1&category=Air
http://www.avis.com/car-rental/conte...1&category=Air
Using the link you posted, I first checked Virgin Atlantic and found:
Originally Posted by Avis
Valid at any Avis location worldwide
Originally Posted by Avis
Earn BA Miles per dollars spent on Avis car rental. Minimum 500 BA Miles per rental, worldwide
Originally Posted by Avis
Valid at airport and downtown Avis participating locations worldwide
I always receive 1,000 VS miles per rental, airport or downtown. Further, I don't have to pay the annoying FF tax.