International Insurance to Europe - Extra?
Oct 17, 2016, 4:24 pm
#1
Original Poster
Join Date: Feb 2016
Location: Moscow, Russia
Programs: AR, LA, A3, UT, 6R, U6, PS, SU, and many more
Posts: 136
International Insurance to Europe - Extra?
Hello
I rented on saturday, in Avis Moscow, a car for a week. It wasn't cheap (250U$S), and the car was the cheapest, though brand new. I never use Avis, I use Thrifty as it is closer from my place and seriously cheaper), but they didn't allow to leave the Russian Federation.
I booked adding to my booking I wanted to travel to Latvia, I paid the full insurance, and got a printed official paper allowing me to take a Russian car outside the Russian border. When I entered at Terehova in Latvia, the Latvian Police asked me for the Green Card (the car insurance in the EU). I had none. Some ladies sold it for 50 Euros. Before buying it, I called AVIS call centre and they told me it was not included in the fare, albeit I had paid the full insurance pack, but that was only valid for Russia.
So, what's the point? Can I ask for a refund? I will use the insurance just 4 days and I had to pay it for 1 month...
I rented on saturday, in Avis Moscow, a car for a week. It wasn't cheap (250U$S), and the car was the cheapest, though brand new. I never use Avis, I use Thrifty as it is closer from my place and seriously cheaper), but they didn't allow to leave the Russian Federation.
I booked adding to my booking I wanted to travel to Latvia, I paid the full insurance, and got a printed official paper allowing me to take a Russian car outside the Russian border. When I entered at Terehova in Latvia, the Latvian Police asked me for the Green Card (the car insurance in the EU). I had none. Some ladies sold it for 50 Euros. Before buying it, I called AVIS call centre and they told me it was not included in the fare, albeit I had paid the full insurance pack, but that was only valid for Russia.
So, what's the point? Can I ask for a refund? I will use the insurance just 4 days and I had to pay it for 1 month...
Oct 17, 2016, 4:45 pm
#2
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
Check what is in your rental agreement, most likely you paid the extra for reducing/removing the own risk, and unless otherwise specified might only be valid in Russia.
Were you at any point told that the insurance you pay for will cover you outside Russia? If so then you can try and ask for a refund.
Were you at any point told that the insurance you pay for will cover you outside Russia? If so then you can try and ask for a refund.
Oct 17, 2016, 5:12 pm
#3
Original Poster
Join Date: Feb 2016
Location: Moscow, Russia
Programs: AR, LA, A3, UT, 6R, U6, PS, SU, and many more
Posts: 136
No, I wasn't told that. But I wasn't told the oposite, and I was given documents that would allow me to drive to Latvia. I expected it to be an insurance as well. Why wouldn't it be included?