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Special Amigo Diamond E-Mail?

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Old Jan 26, 2016, 11:54 pm
  #16  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,952
Originally Posted by mlqsko
Sent them an email on Jan 2, not even a copy/paste response.
Try sending a new one. I sent one early Jan too no response then sent new ones yesterday and got a very fast response so maybe they have just realized someone actually NEEDS to monitor this very "special" email 😄
kauppias is offline  
Old Jan 27, 2016, 12:05 am
  #17  
 
Join Date: Oct 2011
Posts: 3,838
Originally Posted by kauppias
Try sending a new one. I sent one early Jan too no response then sent new ones yesterday and got a very fast response so maybe they have just realized someone actually NEEDS to monitor this very "special" email 😄
Did so yesterday
mlqsko is offline  
Old Jan 27, 2016, 2:07 am
  #18  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,952
Originally Posted by mlqsko
Did so yesterday
I had a really fast experience yesterday so looks good 👍
kauppias is offline  
Old Jan 27, 2016, 7:48 am
  #19  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
What kind of questions have you all asked typically (and got replies to)?


Snacky
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Old Jan 27, 2016, 8:18 am
  #20  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,952
Originally Posted by Snacky
What kind of questions have you all asked typically (and got replies to)?


Snacky
I had them light the fire under a status match that was pending for 3 months for Jr...

Also asked them to send card to me by post which they said they would if I confirmed details not holding my breath on that last one though
kauppias is offline  
Old Jan 28, 2016, 6:12 am
  #21  
 
Join Date: Oct 2011
Posts: 3,838
Dear Mr. mlqsko,

In response to your email, we inform you that your Diamond card will be sent soon.

We kindly ask you to access your registration and make sure that the mailing address is correct.

But if you want , remember that you can also print the card through the site .
Simply access your account through the site www.avianca.com.br , and select " Print Card" , or save the image of this on his cell phone to display the airports.

Regards,

Renata Santos
Programa Amigo
mlqsko is offline  
Old Jan 28, 2016, 12:11 pm
  #22  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,952
Originally Posted by mlqsko
I got the same response, now lets hope it is actually correct 😂 👍
kauppias is offline  
Old Feb 11, 2016, 1:18 pm
  #23  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
They are (now) responding promptly on requests.


Snacky
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Old Feb 11, 2016, 1:28 pm
  #24  
 
Join Date: Oct 2011
Posts: 3,838
Originally Posted by Snacky
They are (now) responding promptly on requests.


Snacky
Requests for what? About sending the card?
mlqsko is offline  
Old Feb 11, 2016, 3:04 pm
  #25  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Originally Posted by mlqsko
Requests for what? About sending the card?
Especially on requests for sending physical cards, but the real question is: When do the cards arrive ...


Snacky
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Old Feb 11, 2016, 3:21 pm
  #26  
 
Join Date: Oct 2011
Posts: 3,838
Originally Posted by Snacky
Especially on requests for sending physical cards, but the real question is: When do the cards arrive ...
Snacky
We'll see.
mlqsko is offline  
Old Mar 26, 2016, 4:50 am
  #27  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Did not get a card in the mail yet, and now they're not responding to mails sent to the diamond email-account anymore.

Go figure ...


Snacky
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Old Mar 26, 2016, 8:20 am
  #28  
 
Join Date: Aug 2012
Posts: 668
Originally Posted by Snacky
Did not get a card in the mail yet, and now they're not responding to mails sent to the diamond email-account anymore.

Go figure ...


Snacky
As I read that people got a card without asking I just decided to wait, but I haven't received anything either. Neither did my children, so we are 3 in my family who didn't get anything... yet (fingers crossed!).
erik19283 is offline  
Old Mar 27, 2016, 7:25 pm
  #29  
 
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 703
Yep same, didn't receive mine in the US yet despite the fact that they sent me an email confirming they would send me one back in January.
Mict is offline  
Old Mar 28, 2016, 9:35 am
  #30  
 
Join Date: Apr 2014
Location: NUE
Programs: BAEC Silver, FB Gold, HHonors Gold, IHG Platinum, SK Diamond, ITA Volare Club Executive, TK Elite
Posts: 365
Originally Posted by Snacky
Did not get a card in the mail yet, and now they're not responding to mails sent to the diamond email-account anymore.

Go figure ...


Snacky
Sed a Facebook message instead.
Marschel is offline  


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