250 bonus miles for e-store purchases in October 2012
#617
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 9,958
They are brilliant. They seem to have about three emails, and they just cycle through:
Boucher . . . receipts . . . commercial partner . . . Boucher . . . receipts . . . commercial partner . . . Boucher . . . receipts . . . commercial partner . . . Boucher . . . receipts . . . commercial partner . . .
Boucher . . . receipts . . . commercial partner . . . Boucher . . . receipts . . . commercial partner . . . Boucher . . . receipts . . . commercial partner . . . Boucher . . . receipts . . . commercial partner . . .
#618
Join Date: May 2010
Location: LAX
Programs: AA LT PLT
Posts: 204
I'll give them a bit more time because it'll be a pain to escalate, but I fully plan to if need be. Giving up is not happening.
#620
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
That's not actually true. We have a legal system that assists people who have taken steps in reliance upon another's promise when that promise is not fulfilled. I have every intention of availing myself of that system if it proves necessary.
#621
Join Date: May 2010
Location: LAX
Programs: AA LT PLT
Posts: 204
#622
Theoretically correct.... But I think that the reality will be quite different.
Good luck with any legal action for miles that are this cheap and were a lot of different parties are involved (the shops, the shopping portal and Lifemiles). Even made more complicated with Lifemiles being registered in Panama.
Good luck with any legal action for miles that are this cheap and were a lot of different parties are involved (the shops, the shopping portal and Lifemiles). Even made more complicated with Lifemiles being registered in Panama.
#623
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
Theoretically correct.... But I think that the reality will be quite different.
Good luck with any legal action for miles that are this cheap and were a lot of different parties are involved (the shops, the shopping portal and Lifemiles). Even made more complicated with Lifemiles being registered in Panama.
Good luck with any legal action for miles that are this cheap and were a lot of different parties are involved (the shops, the shopping portal and Lifemiles). Even made more complicated with Lifemiles being registered in Panama.
#624
Then stop complaining and take action.... but I'm quite sure it's not going to be that simple .
Lifemiles.com and shop.lifemiles.com aren't registered in Florida but in Panama, only the administrative contact is in Florida..... Incentive networks and the merchants create another few layers of who is going to be responsible. And the value of the miles is negligible compared to the costs.
Lifemiles.com and shop.lifemiles.com aren't registered in Florida but in Panama, only the administrative contact is in Florida..... Incentive networks and the merchants create another few layers of who is going to be responsible. And the value of the miles is negligible compared to the costs.
Last edited by RTW1; Feb 7, 2013 at 10:57 am
#625
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,865
I have been sending an email once a week with no reply in the last 4 weeks. What is really ticking me off is that I got a personally addressed email from Lifemiles with the offer and I complied with all the rules that were laid out in the email. I didn't go crazy with it, 32 transactions. I haven't even gotten the base points from the Go Daddy ones which are showing as "approved" for a tad over 600 base points which haven't posted. It's like they froze the whole process of their online mall so even normal transactions aren't posting. We need to escalate this to a manager because the frontline CSRs are useless.
#626
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,865
I finally got a reply. I guess I now have the full collection of form letters.
Dear Tiki,
It is a pleasure to greet you.
We are really sorry for the inconveniences caused; I would like to inform you that now the department in charge is evaluating your case to complete your request, as soon as we have news about it, we will let you know it by this way.
We appreciate your comprehension.
Best regards,
Dear Tiki,
It is a pleasure to greet you.
We are really sorry for the inconveniences caused; I would like to inform you that now the department in charge is evaluating your case to complete your request, as soon as we have news about it, we will let you know it by this way.
We appreciate your comprehension.
Best regards,
#628
Join Date: Apr 2011
Location: SYDNEY
Programs: *A Gold, HH dia,Hyatt plat,Sixt PLAT,QF , EY Gold
Posts: 1,890
Yeah i got this for 40 petsmart , and 100's of drug store purchases :
15-FEB-2013
15-FEB-2013
POINTS.COM LIFEMILES E-STORE ACCRUAL 250
15-FEB-2013
15-FEB-2013
POINTS.COM LIFEMILES E-STORE ACCRUAL 250
Last edited by Shanye2233; Feb 15, 2013 at 6:18 am