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250 bonus miles for e-store purchases in October 2012

250 bonus miles for e-store purchases in October 2012

Old Dec 2, 2012, 8:55 am
  #541  
 
Join Date: Jul 2012
Location: Helsinki
Programs: A3 Gold, BA Silver
Posts: 1,014
Originally Posted by AS MHT
Two of my 250 Bonus LifeMiles have changed from Pending to Approved (it appears for Sears and Walgreens). Also, Sears and Walgreens are now showing as paid. My LM account has been credited 1 mile (one Sears purchase for $0.99 and many Walgreens purchases for $0.10-$0.19).

We now know that purchases that were too small to get 1 mile will receive the 250-mile bonus(es), but the question of getting multiple 250's for multiple purchases remains. Almost time to submit the missing mile claim...
At least before it took 2-3 days to get the miles credited after the status changed to paid so it would better to wait until Wednesday before filing any claims (unnecessary attention won't help with this kind of deals). The comment isn't targeted to you as you said almost...
miikkak is offline  
Old Dec 2, 2012, 9:49 am
  #542  
 
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Originally Posted by miikkak
At least before it took 2-3 days to get the miles credited after the status changed to paid so it would better to wait until Wednesday before filing any claims (unnecessary attention won't help with this kind of deals). The comment isn't targeted to you as you said almost...
Agree completely. The "almost" is my time to let things settle down and see a pretty definite "this is all you're getting" pattern.
AS MHT is offline  
Old Dec 2, 2012, 6:59 pm
  #543  
 
Join Date: Apr 2012
Location: YVR, KUL
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Well, at the very least, I got 495 (Pingo) + 2 (pet smart) + 3 (ebooks) posted.
SilverChris is offline  
Old Dec 5, 2012, 3:11 pm
  #544  
 
Join Date: Apr 2004
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More strange happenings on my account. All the Petsmart that previously had $1 for 3 miles now have a corresponding entry -$1 and -3 miles. These were all legitimate donations done before the T&C changed. Here's an example.


10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
Tiki is offline  
Old Dec 5, 2012, 4:47 pm
  #545  
 
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Originally Posted by Tiki
More strange happenings on my account. All the Petsmart that previously had $1 for 3 miles now have a corresponding entry -$1 and -3 miles. These were all legitimate donations done before the T&C changed. Here's an example.


10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
No negative adjustments here, but all purchases were physical items, delivered or picked up as required.
AS MHT is offline  
Old Dec 6, 2012, 2:37 am
  #546  
 
Join Date: Feb 2011
Posts: 296
Originally Posted by Tiki
More strange happenings on my account. All the Petsmart that previously had $1 for 3 miles now have a corresponding entry -$1 and -3 miles. These were all legitimate donations done before the T&C changed. Here's an example.


10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
I have exactly the same - all donations have corresponding reversing entries

Also have a single 250 mile bonus with a status of "Approved", however these 250 miles are not reflected in my mileage balance
flood is offline  
Old Dec 6, 2012, 2:56 am
  #547  
 
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Does this mean LM is returning all the donations so they don't have to pay 250 miles on each of these? If that's the case they must be worried that they WILL have to pay 250 miles on each photo print or shampoo order...
AS MHT is offline  
Old Dec 7, 2012, 7:54 am
  #548  
 
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Update: The two 250 mile bonuses that were listed as "approved" have changed to "paid", but this is not reflected on my LifeMiles balance. Still only one bonus per store regardless of purchases.
AS MHT is offline  
Old Dec 7, 2012, 9:42 am
  #549  
Used to be highman123
 
Join Date: Jul 2011
Posts: 3,541
So I decided to start an inquiry today. It says to expect a reply within 4 -6 weeks - oh my.
MightyTravels is offline  
Old Dec 7, 2012, 1:58 pm
  #550  
 
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Originally Posted by highman123
So I decided to start an inquiry today. It says to expect a reply within 4 -6 weeks - oh my.
Well, since you broke the ice we might as well all start the process today. Did you use the missing miles link or send an email?

I just used the missing miles form. I chose one order number to post, but explained the situation in the comments. The estimated response time on that one was 1-2 weeks.

Last edited by AS MHT; Dec 7, 2012 at 2:25 pm
AS MHT is offline  
Old Dec 11, 2012, 3:02 pm
  #551  
 
Join Date: Jun 2011
Posts: 1,145
Anyone have any news on the situation?
mabramovich is offline  
Old Dec 11, 2012, 6:46 pm
  #552  
 
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Originally Posted by mabramovich
Anyone have any news on the situation?
Some of us submitted inquiries regarding the missing miles a few days ago. I have not yet received a reply, and with LM's silence on the matter so far, I don't anticipate one. Once the 2 week expected reply time passes, i will begin my formal complaint process.
AS MHT is offline  
Old Dec 12, 2012, 7:06 pm
  #553  
 
Join Date: Feb 2012
Location: San Juan, PR
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold
Posts: 145
Miles are not accumulating in my account. I made 80 purchases and still only have 37 points awarded, including the "bonus 250 points" erroneously reported as paid. Lack of progress has me nervous.
eddieflyer is offline  
Old Dec 12, 2012, 7:09 pm
  #554  
 
Join Date: Apr 2009
Posts: 543
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Last edited by crimsonAA; Nov 14, 2017 at 5:02 am
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Old Dec 13, 2012, 2:25 pm
  #555  
 
Join Date: Oct 2010
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Posts: 737
No need to speak Spanish to deal with the eportal.
Just saying

Minos
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