250 bonus miles for e-store purchases in October 2012
#541
Join Date: Jul 2012
Location: Helsinki
Programs: A3 Gold, BA Silver
Posts: 1,014
Two of my 250 Bonus LifeMiles have changed from Pending to Approved (it appears for Sears and Walgreens). Also, Sears and Walgreens are now showing as paid. My LM account has been credited 1 mile (one Sears purchase for $0.99 and many Walgreens purchases for $0.10-$0.19).
We now know that purchases that were too small to get 1 mile will receive the 250-mile bonus(es), but the question of getting multiple 250's for multiple purchases remains. Almost time to submit the missing mile claim...
We now know that purchases that were too small to get 1 mile will receive the 250-mile bonus(es), but the question of getting multiple 250's for multiple purchases remains. Almost time to submit the missing mile claim...
#542
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
At least before it took 2-3 days to get the miles credited after the status changed to paid so it would better to wait until Wednesday before filing any claims (unnecessary attention won't help with this kind of deals). The comment isn't targeted to you as you said almost...
#544
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,865
More strange happenings on my account. All the Petsmart that previously had $1 for 3 miles now have a corresponding entry -$1 and -3 miles. These were all legitimate donations done before the T&C changed. Here's an example.
10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
#545
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
More strange happenings on my account. All the Petsmart that previously had $1 for 3 miles now have a corresponding entry -$1 and -3 miles. These were all legitimate donations done before the T&C changed. Here's an example.
10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
#546
Join Date: Feb 2011
Posts: 296
More strange happenings on my account. All the Petsmart that previously had $1 for 3 miles now have a corresponding entry -$1 and -3 miles. These were all legitimate donations done before the T&C changed. Here's an example.
10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
10/15/2012 PetSmart -$1.00 -3 Pending 96.7
10/15/2012 PetSmart $1.00 3 Pending 96.7
Also have a single 250 mile bonus with a status of "Approved", however these 250 miles are not reflected in my mileage balance
#547
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Does this mean LM is returning all the donations so they don't have to pay 250 miles on each of these? If that's the case they must be worried that they WILL have to pay 250 miles on each photo print or shampoo order...
#550
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
I just used the missing miles form. I chose one order number to post, but explained the situation in the comments. The estimated response time on that one was 1-2 weeks.
Last edited by AS MHT; Dec 7, 2012 at 2:25 pm
#552
Join Date: Jun 2006
Location: DRO
Programs: AS MVP, A3*S
Posts: 521
Some of us submitted inquiries regarding the missing miles a few days ago. I have not yet received a reply, and with LM's silence on the matter so far, I don't anticipate one. Once the 2 week expected reply time passes, i will begin my formal complaint process.
#553
Join Date: Feb 2012
Location: San Juan, PR
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold
Posts: 145
Miles are not accumulating in my account. I made 80 purchases and still only have 37 points awarded, including the "bonus 250 points" erroneously reported as paid. Lack of progress has me nervous.