Refund mid trip
Jan 9, 2017, 10:46 pm
#1
Original Poster
Join Date: Jun 2001
Location: SFO/ATL/MEL/BKK
Programs: Marriott Plat, Hilton Diamond, IHG Diamond, Hyatt Globalist UA 1K MM, Delta Diamond
Posts: 2,678
Refund mid trip
Yesterday I bought a last minute ticket BAQ-BOG-MDE.. For some reason I got a confirmation yet the charge didn't process. I was told to go to BAQ and pay for the ticket.. Upon arrival the price quoted was more than double what I paid. After a lot of trouble, calls (being hung up on etc) a Supervisor had me buy a ticket for another day (Flexi fare) Then she rebooked me out.. Well fast forward, I miss my connection in Bogota. I no longer have a need to be in Medellin. What are my options? I'd like to get a full refund.. AV customer service is crap, and unfortunately I signed a charge slip for my ticket at the airport.. Hopefully I can call it a trip in vain, and just stay here in Bogota.. Any thoughts?
Jan 10, 2017, 12:49 am
#2
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
>Well fast forward, I miss my connection in Bogota.
Didnt you get rebooked to another flight?
>I no longer have a need to be in Medellin.
>What are my options? I'd like to get a full refund..
what are the fare rules? seems that YOU, not the airline, doesnt want to fly the whole intended route...
Didnt you get rebooked to another flight?
>I no longer have a need to be in Medellin.
>What are my options? I'd like to get a full refund..
what are the fare rules? seems that YOU, not the airline, doesnt want to fly the whole intended route...
Jan 10, 2017, 3:07 pm
#3
Original Poster
Join Date: Jun 2001
Location: SFO/ATL/MEL/BKK
Programs: Marriott Plat, Hilton Diamond, IHG Diamond, Hyatt Globalist UA 1K MM, Delta Diamond
Posts: 2,678
>Well fast forward, I miss my connection in Bogota.
Didnt you get rebooked to another flight?
>I no longer have a need to be in Medellin.
>What are my options? I'd like to get a full refund..
what are the fare rules? seems that YOU, not the airline, doesnt want to fly the whole intended route...
Didnt you get rebooked to another flight?
>I no longer have a need to be in Medellin.
>What are my options? I'd like to get a full refund..
what are the fare rules? seems that YOU, not the airline, doesnt want to fly the whole intended route...