Avianca Amigo membership
#557
Join Date: Dec 2009
Location: GIG
Programs: JJ OW Emerald, TK*G, O6*G, Smiles Diamond, IC Amb, Le Club Platinum, former LH SEN (miss it!)
Posts: 291
Are you both based in Brazil? Do these account have a CPF linked to them? I trying to follow this and you would be the first example (over 30) in such case that were not soft landed.
Last edited by AlexMC; Aug 2, 2017 at 5:30 am
#558
Join Date: Jul 2013
Location: SYD, Australia
Programs: QF Plat/OWE, HH ♦, IHG ♦ AMB, ALL Plat, GHA Ti, Bonvoy Gold
Posts: 26
#559
Join Date: Jan 2013
Location: CKH
Posts: 575
6.5 says the following:
"6.5. As of March 31 of 2017, annually on the same date, a reassessment of the Card Category attributed to the Amigo Member at that time, considering the Qualifiable Points and the segments flown earned in the previous calendar year, from January 01 to December 31 ("Calendar Year"), when then the Card Category downgrade or renewal can occur, i.e., following the criteria established on Clause 6.2. above, the Amigo Member can have its Card Category kept or be reclassified to a Card Category lower than the one established at that time."
Well, in 6.5, the phrase "reclassified to the immediately inferior category" is nowhere to be found. In fact, it says "reclassified to a Card Category lower than the one established at that time". 6.5 further then refers to the qualification criteria in 6.2, which solely indicates that the actitivity in the previous year determines the new tier, which would mean a downgrade to, as I understand it, the tier matching your actual activity, independent of your previous tier.
Snacky
This is really too bad (at least on my part), but not entirely unexpected.
Snacky
#560
Join Date: Jan 2013
Location: CKH
Posts: 575
Snacky
#562
Join Date: Aug 2013
Programs: TK Elite; HH Diamond; AA Plat; CC Gold
Posts: 310
From Diamond to Bronze. Interesting was that in May the system showed me Gold for some days and after that Diamond again with exp date 31/03/2017. Even managed to do screenshot with Gold status.
#563
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
Yes both based in Brazil currently, but don't recall adding a CPF (don't currently see it on the account). The account was opened when we were still living in the UK and that's when we status matched.
#564
Join Date: Dec 2009
Location: GIG
Programs: JJ OW Emerald, TK*G, O6*G, Smiles Diamond, IC Amb, Le Club Platinum, former LH SEN (miss it!)
Posts: 291
6.5 says the following:
"6.5. As of March 31 of 2017, annually on the same date, a reassessment of the Card Category attributed to the Amigo Member at that time, considering the Qualifiable Points and the segments flown earned in the previous calendar year, from January 01 to December 31 ("Calendar Year"), when then the Card Category downgrade or renewal can occur, i.e., following the criteria established on Clause 6.2. above, the Amigo Member can have its Card Category kept or be reclassified to a Card Category lower than the one established at that time."
Well, in 6.5, the phrase "reclassified to the immediately inferior category" is nowhere to be found. In fact, it says "reclassified to a Card Category lower than the one established at that time". 6.5 further then refers to the qualification criteria in 6.2, which solely indicates that the actitivity in the previous year determines the new tier, which would mean a downgrade to, as I understand it, the tier matching your actual activity, independent of your previous tier.
Did you read the portuguese or the english version of the T&C? Could there possibly be a discrepancy between the two?
Snacky
"6.5. As of March 31 of 2017, annually on the same date, a reassessment of the Card Category attributed to the Amigo Member at that time, considering the Qualifiable Points and the segments flown earned in the previous calendar year, from January 01 to December 31 ("Calendar Year"), when then the Card Category downgrade or renewal can occur, i.e., following the criteria established on Clause 6.2. above, the Amigo Member can have its Card Category kept or be reclassified to a Card Category lower than the one established at that time."
Well, in 6.5, the phrase "reclassified to the immediately inferior category" is nowhere to be found. In fact, it says "reclassified to a Card Category lower than the one established at that time". 6.5 further then refers to the qualification criteria in 6.2, which solely indicates that the actitivity in the previous year determines the new tier, which would mean a downgrade to, as I understand it, the tier matching your actual activity, independent of your previous tier.
Did you read the portuguese or the english version of the T&C? Could there possibly be a discrepancy between the two?
Snacky
Well, it can be a question of translation. In Portuguese:
"6.5. A partir de 31 de março de 2017, anualmente, na mesma data, será realizada uma reavaliaçăo da Categoria de Cartăo atribuída ao Associado Amigo naquele momento, considerando os Pontos Qualificáveis e os trechos voados acumulados no ano civil anterior, compreendido entre 01 de janeiro a 31 de dezembro ("Ano Civil"), quando, entăo, poderá ocorrer a renovaçăo ou o downgrade de Categoria de Cartăo, ou seja, observados os critérios estabelecidos na Cláusula 6.2. acima, o Associado Amigo poderá ter mantida a sua Categoria de Cartăo ou poderá ser reclassificado para uma Categoria de Cartăo inferior ŕquela estabelecida no momento"
I agree that the word "uma" might represent "any" or "one" in an free translation.
All other Brazilian mileage programs have soft landing schemes, so I might have a reason to read it this way. My true perception is that they are not making a full new assessment every year from scratch to determine the category for Amigo card, but rather will put your one ("uma") category lower at every March, if the criteria are not fulfilled of course.
Regards,
"6.5. A partir de 31 de março de 2017, anualmente, na mesma data, será realizada uma reavaliaçăo da Categoria de Cartăo atribuída ao Associado Amigo naquele momento, considerando os Pontos Qualificáveis e os trechos voados acumulados no ano civil anterior, compreendido entre 01 de janeiro a 31 de dezembro ("Ano Civil"), quando, entăo, poderá ocorrer a renovaçăo ou o downgrade de Categoria de Cartăo, ou seja, observados os critérios estabelecidos na Cláusula 6.2. acima, o Associado Amigo poderá ter mantida a sua Categoria de Cartăo ou poderá ser reclassificado para uma Categoria de Cartăo inferior ŕquela estabelecida no momento"
I agree that the word "uma" might represent "any" or "one" in an free translation.
All other Brazilian mileage programs have soft landing schemes, so I might have a reason to read it this way. My true perception is that they are not making a full new assessment every year from scratch to determine the category for Amigo card, but rather will put your one ("uma") category lower at every March, if the criteria are not fulfilled of course.
Regards,
Your post remembered of this discussion in the beginning the thread. They actually intended to have different versions for the T&C, it seems...
#565
Join Date: Dec 2009
Location: GIG
Programs: JJ OW Emerald, TK*G, O6*G, Smiles Diamond, IC Amb, Le Club Platinum, former LH SEN (miss it!)
Posts: 291
Seems like having a CPF (Brazilian taxpayer ID) attached to the account was the criteria for soft landing or not.
#567
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
#568
Join Date: Dec 2009
Location: GIG
Programs: JJ OW Emerald, TK*G, O6*G, Smiles Diamond, IC Amb, Le Club Platinum, former LH SEN (miss it!)
Posts: 291
#570
Join Date: Aug 2012
Posts: 668
When did people start to be downgraded? My last flight was on July 31 and I had no trouble to be recognized as *G, but upon reading here that some people went from Diamond to Bronze I checked into my account and sure enough it shows I am Bronze now. Was I lucky to get *G just a few days ago or did the downgrade happen on August 1?