Asiana cease to issue Plastic Membership Card
Sep 7, 2015, 9:56 am
#16
Original Poster
Join Date: Feb 2015
Location: SHA/PVG
Programs: A3*G, OZ*S
Posts: 14
My local Asiana office (Bangkok) also confirmed that they will not be sending plastic cards anymore. I asked if I can still request for one but they said no. 
I also tried to request one from the LA office but they told me that they only mail the cards within the US.
I passed threshold for Diamond on August 10.
I also tried to request one from the LA office but they told me that they only mail the cards within the US.
I passed threshold for Diamond on August 10.
Oct 26, 2015, 8:49 am
#19
Join Date: May 2006
Location: SYD or GOT
Programs: OZ Lifetime-DMPL*G, AF*G, SPG Plat, Hertz PC
Posts: 803
Apologies for resurrecting an older thread. Does anyone know whether there are still Asiana Club counters airside on departures. I will be passing through on transit with OZ in December and would like to collect a new card. I remember dealing with an Asiana club desk airside a few years ago but last time I was there I don't recall seeing the same desk. Would like to avoid passing through immigration and going landside just to collect the card.
Nov 27, 2015, 6:27 am
#21
Join Date: Dec 2007
Location: LON BCN SYD
Programs: BA, OZ, A3, VA, VS, DL, QF, former BD and others
Posts: 1,074
Asiana Club (US office) will issue plastic cards and post to members based outside the US in 'special cases' - I guess the trick is to persuade them you are a special case. Until all *A lounges and fast track entrances are happy to accept a virtual card or the number on the BP, it's better to have a physical card.
Dec 18, 2015, 10:13 pm
#22
Join Date: May 2015
Programs: Asiana Club Diamond
Posts: 72
Does OZ still send out plastic cards for elite members?
I've seen a couple of posts that said Asiana has stopped sending out physical membership cards for Silver members (Which is Asiana's base member level, it is NOT equivalent to *A Silver.), which makes sense, I believe NH is the only airline to still give membership cards to non-elite members. I haven't seen anything about whether or not they stopped sending cards to elite members as well, but have reason to believe that they don't since their mobile app has an option to show membership card. I will qualify for Gold status very soon and also plan to achieve Diamond status within the qualifying period as well. Has anyone attained those tiers recently? OZ's website says you will get something called a "Personal Guide Package" upon qualifying for elite status which includes a card as well as a bag tag, but their website doesn't strike me as one that's regularly updated.
Dec 19, 2015, 3:45 pm
#23
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
No. See existing thread.
Dec 22, 2015, 8:37 am
#25
Join Date: May 2014
Location: Chicago - ORD
Programs: Asiana Airlines Diamond Plus (*A Gold), Korean Air Skypass, and Japan Airlines JAL Mileage Bank
Posts: 45
I receive my Diamond Plus package without a card about a month ago. It had instructions which said if you want a physical card, you'll have to call and request it. I called the number and received my card a week later.
Dec 22, 2015, 9:20 am
#26
Join Date: Jul 2012
Location: Seoul
Programs: OZ Diamond, UA, AF
Posts: 510
Jan 6, 2016, 12:21 pm
#27
Join Date: Apr 2014
Location: BKK, MXP
Programs: OZ Diamond *G, TG Silver, PG Priority
Posts: 5
thanks ^
Last edited by FranBkk; Jan 7, 2016 at 2:03 am
Jan 6, 2016, 10:13 pm
#28
Join Date: Jan 2016
Location: Sydney
Programs: Some
Posts: 50
Interesting to see what people have said.. I hit Gold a couple of months ago and didn't receive anything at all. However I hit Diamond on 25/12/15 and today received a plastic card in the mail 7/1/16. Sadly it is just a card and letter, no 'package' or luggage tags or anything to go with it. I know it isn't really necessary but I would still have liked luggage tags. Not to mention the card isn't the most aesthetically appealing either..
Last edited by subichow; Jan 7, 2016 at 1:12 am
Jan 7, 2016, 8:19 am
#29
Join Date: May 2014
Location: Chicago - ORD
Programs: Asiana Airlines Diamond Plus (*A Gold), Korean Air Skypass, and Japan Airlines JAL Mileage Bank
Posts: 45
I don't remember exactly, but it didn't long. I think it was about 2 weeks after reaching Diamond Plus status.
Jan 26, 2016, 5:31 pm
#30
Join Date: Jan 2016
Location: HKG
Programs: BA, CX, OZ
Posts: 14
Just as a note of interest-
Hit Gold in early November, didn't receive anything for a couple months. Then proceeded to ask Asiana on Twitter about whether they still send out packages for Gold for which they replied they'll "resend" me one. Finally got my card and baggage tag in the mail after a 2-week wait since Twitter!
So I guess the packages (and the physical card) is available on request?
Hit Gold in early November, didn't receive anything for a couple months. Then proceeded to ask Asiana on Twitter about whether they still send out packages for Gold for which they replied they'll "resend" me one. Finally got my card and baggage tag in the mail after a 2-week wait since Twitter!
So I guess the packages (and the physical card) is available on request?