National - Compliments to MCO...




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sophiegirl
Sep 20, 09, 6:09 am
Was in a hurry and grabbed a car last week off the exec aisle at MCO without really checking it out. (my bad)

Turns out there was no clicker....just keys; which was a major PITA. I have to say I was surprised this car was located on the exec aisle - but still, my bad for not paying more attention.

When I returned the car, I told the agent. She credited me $15.00 for the inconvenience.

Very nice - compliments to MCO for empowering their "on the spot" agents to resolve an issue!


zdcatc12
Sep 23, 09, 1:15 am
Had a Prius in Miami that had a non-working clicker. There is nothing worse than having to take the key out of that stupid fob every time I wanted to open the door. Really wanted a Prius, so I lived with it. There was another one on the lot, but someone had taken the key and it had been there three weeks!! Oh yeah, I got a parking ticket too, since the registration had expired in June!

sophiegirl
Sep 23, 09, 3:52 am
Had a Prius in Miami that had a non-working clicker. There is nothing worse than having to take the key out of that stupid fob every time I wanted to open the door. Really wanted a Prius, so I lived with it. There was another one on the lot, but someone had taken the key and it had been there three weeks!! Oh yeah, I got a parking ticket too, since the registration had expired in June!

(bolding mine)
they told me at MCO they have a huge problem w/ people not leaving the electronic key fobs/clickers...


avengerp
Sep 23, 09, 11:21 pm
Was this possibly a G6? I might have rented the same car from MCO in July. Just a single key and the tag on the "ring".

Didn't get any money back though...

zdcatc12
Sep 24, 09, 12:46 am
(bolding mine)
they told me at MCO they have a huge problem w/ people not leaving the electronic key fobs/clickers...

This one was on the ready lot. They said people will see a car, take the keys, find a different car, and drive off in the second car while still having the keys from the first car. There were actually 2 cars on the lot that said "no key" on the window, but were unlocked.

sophiegirl
Sep 24, 09, 2:54 am
Was this possibly a G6? I might have rented the same car from MCO in July. Just a single key and the tag on the "ring".

Didn't get any money back though...

Yep............



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