yyliu88
Sep 18, 09, 11:46 am
I have to make reservation via avis.com/giftcard, if I cancel the reservation, have to wait 48 hours to reuse the card.
The problem began when one card balance did not load back, I called the number on back of the card several times, none of them had no idea what the gift card is and how that work.they had to go to avis.com/giftcard to read themselves.
I ask them how to get my giftcard balance back, they suggested me to call Customer Service, then I called, Customer Service asked me to call the number on back of the card.
Finally, after 4 phone calls, I was able to find an agent know how to re load the balance, but she required my original confirmation number, which I did not have because reservation canceled long time ago. she said this is the only way, if I can not find reservation number, too bad.
Any suggestions? Thanks
The problem began when one card balance did not load back, I called the number on back of the card several times, none of them had no idea what the gift card is and how that work.they had to go to avis.com/giftcard to read themselves.
I ask them how to get my giftcard balance back, they suggested me to call Customer Service, then I called, Customer Service asked me to call the number on back of the card.
Finally, after 4 phone calls, I was able to find an agent know how to re load the balance, but she required my original confirmation number, which I did not have because reservation canceled long time ago. she said this is the only way, if I can not find reservation number, too bad.
Any suggestions? Thanks