Asiana Club - Denied 125% mileage for C class
larciel
Sep 15, 09, 5:44 pm
numeric style thread ;P
1. Bought Y/K UA ticket.
2. Upgraded to C class in the automated check-in counter
3. received credit for Y class in Asiana club.
4. called Asiana and was told that those upgrade do not count.
If that was true, what I am thinking is maybe I will not put my OZ mileage # at the check in and later just fax in the C class boarding pass to asiana. Would that give me 125% mileage? Because I'm a bit mad considering there was/is no mention of not counting upgrades.
DownUnderFlyer
Sep 15, 09, 5:54 pm
Not too familiar with UA upgrades, but was this an upgrade you actually paid for with money?
larciel
Sep 15, 09, 6:04 pm
oh yes.
yeunganson
Sep 15, 09, 6:31 pm
I do know that if you use upgrade-certs from Economy to Business, you will only get credited on economy - ie the class you paid for.
If you upgrade with cash and paid the business class price, then I don't see why they won't give you the 25% extra.
If you reserved in economy, then paid a little extra at the gate but not the fare difference between the cheapest business and your original economy, then I am unsure what would happen. Had you credit the miles to UA, would you get the 125% miles flown or will you just get the economy 100%? If UA reconizes you and would have given you 125% miles, the the claim would be legit.
Normally to get miles credited after the flight, you need to send in a copy of the reservation (which would show you were in economy), and a boarding pass (which shows you were in business). They type your reservation number into the system and it would show which class you were booked in. If you were booked in Y with only C boarding pass, you are still getting the 100% miles only. Inversly,if you were booked in C class and had to sit in Y, you will get 125% miles flown.
larciel
Sep 15, 09, 7:20 pm
I only paid $631 for upgrade from LAX-NRT if the prices matters.
I'll contact UA and see if I should've gotten 125% or not.
Considering Asiana had all my ticket info and they've been pretty accurate on these topics I'm losing my hopes but I'll dig in until I am 100% sure
IIRC, those paid upgrades book into ugrade inventory (like miles upgrades) rather than 'normal' business class inventory, hence why they are treated by OZ as crediting in the original booking class.
1kBill
Sep 15, 09, 7:55 pm
I only paid $631 for upgrade from LAX-NRT if the prices matters.
I'll contact UA and see if I should've gotten 125% or not.
Considering Asiana had all my ticket info and they've been pretty accurate on these topics I'm losing my hopes but I'll dig in until I am 100% sure
If this was a UA flight (890/891?) and you purchased what we call an UFC (Upgrade for Cash), then you probably received credit for the correct number of miles (100%, not 125%). Perhaps OZ handles these differently, but on UA, you only get the mileage credit for the actual booking class on your ticket, not the upgraded cabin that you sat in.
Sorry.
dcmike
Sep 15, 09, 9:36 pm
There was talk of some people receiving 125% from OZ for an UFC, but I've only ever received 100% (which is consistent with UA's policy). I think it was an early glitch in OZ's systems that has since been fixed.
TerryK
Sep 15, 09, 9:39 pm
I only paid $631 for upgrade from LAX-NRT if the prices matters.....
That's UFC (Upgrade For Cash). It is the same as using upgrade certificates. You paid to purchase upgrade certificate which was used on that flight. You were upgraded to NC class, not C, hence Y mileage. The thread title is wrong. You also would have received 100% mileage if you were to credit it to UA.
larciel
Sep 16, 09, 12:30 am
well that settles it. thanks for the info ya'll.!