TravellinHusker
Sep 13, 09, 4:14 pm
ALITALIA SERVICE FROM ROME TO MILAN `100% LATE`
(ANSA) - Alitalia flights from Rome to Milan on August 25 were ``100% late``, consumer group Aduc claimed Thursday. ``This is a new record for Alitalia on a route for which they have a monopoly,`` read the report, adding that the airline`s recent privatization had cost tax payers 3.2 billion euros. Alitalia rejected the statistic, saying that three out of four flights from Rome to Milan that day had arrived on time. The newly reborn airline ran into turbulence this week when two plans departing from Rome`s Leonardo Da Vinci airport in Fiumicino on Tuesday took off without any luggage. Passengers said that after a long wait at the baggage claim at Linate airport in Milan, airline representatives informed them that their bags would arrive on later flights. But planes continued to arrive at Linate with bags missing, forcing Milan handling company SEA to double staff at its lost luggage office. Rome Mayor Gianni Alemanno, who was among passengers
inconvenienced on Tuesday, said ``this is a shameful situation for an international airport to be in``. Alemanno promised to convene Rome`s airport managers and Alitalia baggage handling department in order to demand an explanation.
The President of the consumer rights group, Codacons Carlo Rienzi commented Wednesday that ``it is a sign of grave incivility that you can get from Rome to Milan in an hour, but have to wait another eight hours before you can change your shirt``. Rienzi said that Codacons had asked the Italian civil aviation authority Enac to slap the airline with an exemplary fine.
(ANSA) - Alitalia flights from Rome to Milan on August 25 were ``100% late``, consumer group Aduc claimed Thursday. ``This is a new record for Alitalia on a route for which they have a monopoly,`` read the report, adding that the airline`s recent privatization had cost tax payers 3.2 billion euros. Alitalia rejected the statistic, saying that three out of four flights from Rome to Milan that day had arrived on time. The newly reborn airline ran into turbulence this week when two plans departing from Rome`s Leonardo Da Vinci airport in Fiumicino on Tuesday took off without any luggage. Passengers said that after a long wait at the baggage claim at Linate airport in Milan, airline representatives informed them that their bags would arrive on later flights. But planes continued to arrive at Linate with bags missing, forcing Milan handling company SEA to double staff at its lost luggage office. Rome Mayor Gianni Alemanno, who was among passengers
inconvenienced on Tuesday, said ``this is a shameful situation for an international airport to be in``. Alemanno promised to convene Rome`s airport managers and Alitalia baggage handling department in order to demand an explanation.
The President of the consumer rights group, Codacons Carlo Rienzi commented Wednesday that ``it is a sign of grave incivility that you can get from Rome to Milan in an hour, but have to wait another eight hours before you can change your shirt``. Rienzi said that Codacons had asked the Italian civil aviation authority Enac to slap the airline with an exemplary fine.