lokijuh
Sep 7, 09, 10:26 pm
Recently flew HKG-LHR-HKG in Y+, and requested an Airpoints upgrade using complimentary upgrade as NZ * Gold.
On HKG-LHR sector noticed about two days out my seat allocations disappeared from my NZ booking record, and upon checkin was told my upgrade had bene confirmed.^
Coming back same deal - about two days out my seat allocation disappeared from my NZ booking record, so thinking good things. At checkin (about 75mins before departure) I was advised my upgrade (and that of my partner, using my Airpoints) had been confirmed, and they were just reorganising seating - and that I could collect my boarding pass at the gate.
At this point I rather naively changed my FF number to my BMI number as didn't need to the Airbucks to requalify and BMI miles much more valuable to me for redeeming on * partners. Somewhere between check in and gate the "confirmed" upgrade disappeared - upon asking at the gate we were told upgrades were allocated according to priority and there were higher priority pax on board that got the upgrades. When I asked to confirm my BMI number had been entered into my booking (the check in agent didn't reprint my BP as he said I would be getting a new BP at the gate anyway) the supervisor shot an OMG glance and it then dawned on me that perhaps I had done my self out of an upgrade :td: Is this likely? (incidentally for the HKG-LHR sector did the same thing but didn't lose the upgrade).
Also, as an aside was annoyed by the inability to through check luggage from NZ to SQ at HKG as my flights were on separate tickets - even though I had checked twice with the call centre and they advised that interlining baggage to another star alliance carrier was not a problem, even on separate tickets (what on earth are alliances for?)
On HKG-LHR sector noticed about two days out my seat allocations disappeared from my NZ booking record, and upon checkin was told my upgrade had bene confirmed.^
Coming back same deal - about two days out my seat allocation disappeared from my NZ booking record, so thinking good things. At checkin (about 75mins before departure) I was advised my upgrade (and that of my partner, using my Airpoints) had been confirmed, and they were just reorganising seating - and that I could collect my boarding pass at the gate.
At this point I rather naively changed my FF number to my BMI number as didn't need to the Airbucks to requalify and BMI miles much more valuable to me for redeeming on * partners. Somewhere between check in and gate the "confirmed" upgrade disappeared - upon asking at the gate we were told upgrades were allocated according to priority and there were higher priority pax on board that got the upgrades. When I asked to confirm my BMI number had been entered into my booking (the check in agent didn't reprint my BP as he said I would be getting a new BP at the gate anyway) the supervisor shot an OMG glance and it then dawned on me that perhaps I had done my self out of an upgrade :td: Is this likely? (incidentally for the HKG-LHR sector did the same thing but didn't lose the upgrade).
Also, as an aside was annoyed by the inability to through check luggage from NZ to SQ at HKG as my flights were on separate tickets - even though I had checked twice with the call centre and they advised that interlining baggage to another star alliance carrier was not a problem, even on separate tickets (what on earth are alliances for?)