Alitalia MilleMiglia - How do I get a refund for a ticket not flown due to no visa?

Please i want to know why my ticket money for my child is refund.i bought ticket for my daughter to spend christmas holiday with me but she was refused for visa, one year later the bankrupty alitalia up to now my money was not refund.why.the amount was 1,024.00euros .please help me to retrieve the money
thanks .. Francis

please i want to know why my ticket money for my child is refund.i bought ticket for my daughter to spend christmas holiday with me but she was refused for visa, one year later the bankrupty alitalia up to now my money was not refund.why.the amount was 1,024.00euros .please help me to retrieve the money
thanks .. Francis



thanks for your guidelines,but i have only money travelling insuarence for one months only which expired long time ago.in this case what can i do. Again too the ticket was eletroninic one but am havig all the informations.secondly the ticket was in my daughter's name in ghana.am at italy .thanks once

Please i want to know why my ticket money for my child is refund.i bought ticket for my daughter to spend christmas holiday with me but she was refused for visa, one year later the bankrupty alitalia up to now my money was not refund.why.the amount was 1,024.00euros .please help me to retrieve the money
thanks .. Francis

Some thoughts:

1) Do you have travel insurance? Try claiming through them.
2) Is the ticket a non-changeable/non-refundable one? If not, then try to get a refund or book it for another date. Even if it's non-refundable, in the worst case, the airline is obliged to give you back the taxes (and some airlines also refund the fees).
3) In any case, ask the Embassy where you applied for a visa for a letter stating that the visa was denied. This might help with the insurance and/or the airline.

But the travelling insuarence expired .its only one month insuarence.what can i do in this case? Secondly my daughter in ghana and the ticket was electronic one.am still having all informations about it.what can i do now.no alitalia officesesnow why do i go.

Some thoughts:

1) Do you have travel insurance? Try claiming through them.
.

While normally I am the first to advise pax to check with their insurer in this instance I doubt whether it would help . All travel insurance policies I have ever seen have had exclusions for being turned down for a visa , like the airlines , they see it as pax responsibility to organise the visa before committing to the ticket .

Unfortunately , of course , some countries require proof of a return ticket at the time of the application for a visa which puts pax in a difficult position as really the only safe option is to buy a fully refundable fare , but of course these are often priced way beyond the budget of the average traveller .

Please I bought ticket for my daughter ,but unfortunate she cannot travel due visa problem .Late I went to the travel agent for my money ,he told me alitalia exist no more so my money 1,024euro now lost.please help me to take this money

talk to alitalia directly http://www.alitalia.com/EN_EN/Fly/Offices/OfficesSearch.aspx

Change your travel agent to someone who knows the industry.

Zazza 's right. get in touch with AZ. At least they give the airport taxes back unlike some others make it very difficult!

It should be more than taxes alone as per AZ latest press release which you can find on their website.
Anyway alitalia is alive and calling their CC should be enough to get half your money (if not more) back.