Online Travel Booking and Bidding Agencies - Hotwire -- number of beds




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JCR
Aug 25, 09, 10:15 am
I'm thinking of reserving a hotwire stay for 2 rooms, with a total of 5 adults and one kid. Can I assume 2 beds in each one? I know that for Priceline, you're just guaranteed one, but I can't find any info about this on Hotwire's website. Since they ask in their booking section for the number of guests, you would think that they would provide the appropriate number of beds, but you never know.


crhptic
Aug 25, 09, 10:45 am
Here's what Hotwire says on their website:

All rooms booked on Hotwire will accommodate the appropriate number of guests in each room, based on the total number of guests you provided and the number of rooms you requested. If you require a specific number of beds, please contact the hotel directly to make your request. While we cannot guarantee that your request will be accommodated, our hotel partners will do their best to make your stay as comfortable as possible.

In other words, no, you aren't guaranteed 2 beds, but you are guaranteed a sufficient amount of sleeping space for the number of people you book. So, if you book a room for 3 people, they can't just give you 1 double bed. They would have to give you something suitable for 3 people - i.e. 2 double beds, or a bed and a rollaway, or a bed and a foldout couch.

JCR
Aug 25, 09, 2:39 pm
Thanks for the reply -- don't know how I missed that on the site.


WillTravel
Aug 25, 09, 3:00 pm
Although the hotel is obligated to provide the correct number of sleeping spaces, some people have reported getting to the hotel and being assigned a room with an insufficient number, perhaps because the hotel does not grasp the difference between booking a Hotwire room for 3 or 4, versus booking a Priceline room for 2. This, in fact, happened to me, although the hotel clerk happily accommodated me when I pointed it out.

I recommend contacting the hotel after booking such a room to ensure they understand that you have a contract for X people.

crhptic
Aug 25, 09, 3:38 pm
Although the hotel is obligated to provide the correct number of sleeping spaces, some people have reported getting to the hotel and being assigned a room with an insufficient number, perhaps because the hotel does not grasp the difference between booking a Hotwire room for 3 or 4, versus booking a Priceline room for 2. This, in fact, happened to me, although the hotel clerk happily accommodated me when I pointed it out.

I recommend contacting the hotel after booking such a room to ensure they understand that you have a contract for X people.

Good advice. I also suggest bringing a printout of your Hotwire reservation in case the hotel has any questions.

fti
Aug 25, 09, 5:08 pm
Good advice. I also suggest bringing a printout of your Hotwire reservation in case the hotel has any questions.

Definitely. All the times that I inquired of HW for more than 2 people, the cost was always more than for just 2 people. So if you are paying for 3 or 4 or X number of people, you should get the bedding for that number.

ranman1973
Aug 30, 09, 8:44 pm
I recommend contacting the hotel after booking such a room to ensure they understand that you have a contract for X people.

You might want to call them immediately after your booking, plus 24-48 hrs before arrival.



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