National - Exec Elite: Guaranteed 24hr Availability




newfbc
Aug 22, 09, 12:03 pm
Has this benefit ceased?
"Guaranteed car reservation up to a Fullsize car with 24 hours notice in sold out situations."

I'm trying to book in Vancouver (downtown and burnaby) on Tuesday and the availability only shows a utility van. First time this has happened.

Ron.


newfbc
Aug 22, 09, 12:08 pm
Has this benefit ceased?
"Guaranteed car reservation up to a Fullsize car with 24 hours notice in sold out situations."

I'm trying to book in Vancouver (downtown and burnaby) on Tuesday and the availability only shows a utility van. First time this has happened.

Ron.


I just figured out why. My membership has been reset to standard Emerald Club. Doesn't make sense with 70+ rentals last year and 38+ so far this year.

Membership services are closed today.. I'll get an answer on Monday.

Ron.

newfbc
Aug 23, 09, 6:29 pm
I just figured out why. My membership has been reset to standard Emerald Club. Doesn't make sense with 70+ rentals last year and 38+ so far this year.

Membership services are closed today.. I'll get an answer on Monday.

Ron.

Follow up to this.. returned a rental today. Receipt says I have earned Executive Elite. Status is back in my profile.. good until Feb 2011.

Is this how they renew?

Ron.


hotdogs
Aug 26, 09, 5:58 pm
Has this benefit ceased?
"Guaranteed car reservation up to a Fullsize car with 24 hours notice in sold out situations."

I'm trying to book in Vancouver (downtown and burnaby) on Tuesday and the availability only shows a utility van. First time this has happened.

Ron.

I have used this in the past. The rez agent first said sorry we are sold out. When I asked for the guarantee she put me on hold and came back with a full size. ^

But in your case Im not sure they couldnt just give you the van! :)



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