Gaming Loyalty Programs - Guard those hard earned casino loyalty points!




baccarat_king
Aug 22, 09, 7:12 am
An interesting article (http://www.lasvegassun.com/news/2009/aug/17/increasingly-points-you-get-playing-are-targets-th/), and something to always keep in mind.

Casino insiders are raiding gamblers’ loyalty points, according to casino regulators and security experts.

In one scheme, says Gaming Control Board member Randy Sayre, casino employees with access to players club databases transferred points from customers’ accounts to bogus accounts from which an accomplice was able to redeem the points for tangible rewards. Employees also have created accounts and loaded them with bogus points.

The thefts are sometimes uncovered when the customer discovers his account has been drained. Were it not for customers’ vigilance, some thefts might go undetected.

Never put your guard down, with regard to keeping track of your accumulated points (comps).


luxury
Aug 22, 09, 10:49 am
It is sad, but not terribly surprising, to see this happen. I will be sure to check my Player's Club totals fairly regularly.....

kingalien
Aug 23, 09, 12:30 am
If you can access your account online, e.g. Harrah's, Venetian, etc., you can do a print screen or print to PDF periodically. I do this as well as keep track of points via a spreadsheet.




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