Radisson goldpoints plus - Park Plaza London: BBC Investigation. Anyone Watching?

Anyone watching tonights undercover news item on Park Plaza London, underpayment of staff (contracted out to Hotelcare).
http://news.bbc.co.uk/1/hi/programmes/newsnight/8171318.stm

Might want to think about how clean those bathrooms are too! :eek:
The supervisors treated us like cattle. Often there were no cleaning products and we had to use whatever came to hand, like shampoos or shower gels for the guest rooms. We were often in tears when we were cleaning the rooms, but we had to grit our teeth. We had to work. We had families to support." Cleaning to present rather than cleaning for presentation and hygiene.

What is the relationship between Park Plaza and Hyatt?

Sorry, I put this in the wrong forum! :o
I'll get it moved.

Sorry, I put this in the wrong forum! :o
I'll get it moved.

And here it goes to the Radisson Forum :)

I guess nobody here saw it :(

amazing thats all I acn say

I dont think the Hotels were in on it, it seemed to me that since Hotelcare had bidded so low so to win the contract they needed to find a way to make some Money, and decided to skim the Money off the workers end as they probably would keep silent as they needed the work

So if a worker put in 44 hrs then the Hotel paid Hotelcare for 44 hrs , but Hotelcare didnt pass it all onto the workers

Now maybe what the Hotels are guilty of is they should know there isnt something for nothin. And if HC bidded so low taht wouldnt leave much if any profit for HC, so they should ahve watched things more closely

So if a worker put in 44 hrs then the Hotel paid Hotelcare for 44 hrs , but Hotelcare didnt pass it all onto the workersThe hotel paid the outsourcing company on a per-room-cleaned (or similar) basis (otherwise it could have just hired those employees itself on an hourly pay basis).

In turn, the outsourcing company paid its employees on a conventional (hourly) basis.

What [apparently] went wrong is that the outsourcing company decided to pro-rate the hourly pay on a productivity basis. However, this is not allowed under the UK employment laws.

What is allowed, is for the outsourcing company to set [reasonable] productivity requirements (e.g. that a worker must clean a minimum of 20 rooms per day, otherwise they will be terminated). However, they cannot say something like 'if you work 40 hours, but clean 10 rooms/day, then you will be paid for 20 hours' (which is what had [allegedly] happened), because that is, effectively, a way of avoiding paying the minimum hourly wage.