Diners Club Club Rewards - Current problems with Diners web site and service?

These last two months I have noticed my web account has never been up to date. I have also had two failed points transfers which have yet to be solved. Has anyone else experienced the same problem? What is happening with Diners?
UPDATE
24-10.09 THe problem persists. I have tried for the last three months to transfer points to starwood. This should be a warning to others.There is no management feedback with any problems.

ANyone else in Australia with similar problems?

Wirelessly posted (Nokia N97 / Palm TX: Mozilla/5.0 (SymbianOS/9.4; Series60/5.0 NokiaN97-3/10.2.012; Profile/MIDP-2.1 Configuration/CLDC-1.1; en-us) AppleWebKit/525 (KHTML, like Gecko) WicKed/7.1.12344)

The brand has been in decline for a long time.... Im surprised they still bother with it..... is it still owned by CitiGroup...?

Wirelessly posted (Nokia N97 / Palm TX: Mozilla/5.0 (SymbianOS/9.4; Series60/5.0 NokiaN97-3/10.2.012; Profile/MIDP-2.1 Configuration/CLDC-1.1; en-us) AppleWebKit/525 (KHTML, like Gecko) WicKed/7.1.12344)

The brand has been in decline for a long time.... Im surprised they still bother with it..... is it still owned by CitiGroup...?''

I think this most be a North America problem. No decline in Scandinavia for the brand. Everything works fine here especially the CS, which is great. One of the reason I keep it.

I have probleme with transfert of miles to BA since may.
Alway have to call et send email.....:mad:

These last two months I have noticed my web account has never been up to date. I have also had two failed points transfers which have yet to be solved. Has anyone else experienced the same problem? What is happening with Diners?

Actually, point transfers are about the only feature of DC that have worked fine for me ... just moved some from DC to BA a few weeks ago, and they posted in 24-48 hours.

What really bothers me are:
- Unscheduled, or excessively long, website downtime
- Out of date lounge access information
- The general feeling that a 12-year old designed the web site

today's news
http://business.smh.com.au/business/diners-club-accounts-out-of-reach-20090731-e3mq.html

today's news
http://business.smh.com.au/business/diners-club-accounts-out-of-reach-20090731-e3mq.html
That's the Australian DC site!

In case you're not aware, Diners Club is implemented separately (and differently) for every country (or in some cases groups of countries in a local region). Even when it's Citi that owns it in a particular country (iwhich it may or may not be), it's still a different version of the program.

So the troubles you reported were apparently on the Australian DC site (which has nothing in common with other DC sites), and yet you never mentioned that before.

The brand has been in decline for a long time.... Im surprised they still bother with it..... is it still owned by CitiGroup...?

If you're based in Argentina and have your Diners Club card issued there, I have no idea who owns it there. Different companies own it in different regions. Citi most definitely still owns is in the US, as evidenced clearly by the Citi logo at the bottom of their main US DC page:

www.dinersclubus.com

Note the "US" in the link name. This is not a worldwide Diners Club page, this is one for the US. Scandinivia has a different one, Australia has a different one, I have no idea just how many different Diners Club pages there are around the world.

And it's not just the web pages that are different. The web pages are different in different countries because the programs are different. Different earning structures, different reward options, different reward costs, different benefits, etc, etc.

The Diners Club international site is http://www.dinersclub.com. From there you are able to visit the individual sites of each country.

If you're based in Argentina and have your Diners Club card issued there, I have no idea who owns it there.

Citi is the Diners Club card issuer in both and Argentina and Australia.

https://www.argentina.citibank.com/ARGCB/JPS/portal/Index.do

http://www.dinersclub.com.au/public/AboutUs.htm

The Australian 'upgrade' is still experiencing problems. No recent transactions have been posted.

that is correct. Recent article.
http://business.theage.com.au/business/diners-club-upgrade-doesnt-compute-20090804-e7v5.html

The Australian diners club turmoil. I hope this is not going to happen in other counties.