American Express Membership Rewards - Why don't we try and build our own community Concierge service?
fredsxb
Jul 12, 09, 4:47 am
It's just a thought that occured to me... I was just browsing this forum and realized that most rants and raves about Concierge service failures usually end up with a quick and efficient answer from a fellow flyertalker.
So why don't we just use the online community that we're part of to try and help fellow flyertalkers (for free of course) in the same way that Amex or any other Concierge service would (except for the charge of course)?
As far as I'm concerned, I'm ready to do so!
Gaucho100K
Jul 12, 09, 5:39 am
Wirelessly posted (Nokia N97: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D050; Blazer/4.3) 16;320x448)
Im game.... for anything related to Argentina, I can be found over at the country specific forum.
Great idea !!!
jrehfeldt
Jul 19, 09, 2:34 am
Definitely a great idea, maybe it could be put up to a moderator.
747-400
Jul 19, 09, 10:07 am
i'm in for new york city -- glad to help.
It's just a thought that occured to me... I was just browsing this forum and realized that most rants and raves about Concierge service failures usually end up with a quick and efficient answer from a fellow flyertalker.
So why don't we just use the online community that we're part of to try and help fellow flyertalkers (for free of course) in the same way that Amex or any other Concierge service would (except for the charge of course)?
As far as I'm concerned, I'm ready to do so!
sbm12
Jul 19, 09, 12:15 pm
Isn't this what FlyerTalk does anyways?
The Concierge service is good because you can call at any hour and someone will answer a phone and do some digging for you. Sure, they mess up from time to time and I wouldn't trust them with anything important without a follow-up call myself. But I don't think that we're going to easily create a call center and support infrastructure for true concierge services.
And for requests of things like restaurant and hotel recommendations FT has a ton of active participants already; no need reinvent the wheel, as they say.