Russia - Aeroflot online check-in




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paulmoscow
Jun 25, 09, 1:05 am
Currently available for departure from SVO (except flights to the States and India,) but it's better than nothing:

http://www.aeroflot.ru/eng/checkin.aspx?language=en&rem1=main


Keter
Sep 5, 09, 11:28 am
I used the feature when flying to CAI. I printed my boarding pass at home and (incredibly) they stamped that paper /during a security check/!!! [in Russia they usually reauire a document /ie geniune boarding pass/ to be stamped].

apoivre
Sep 5, 09, 2:01 pm
I've already used this feature twice (SVO-ARN and SVO-FRA). It's available 24 hours before the flight yet even when I OLCI'd 17 hours out, I still got sequence number 1 ^ You can't pick an exit row seat this way, though...


Keter
Sep 6, 09, 4:28 am
By the way as SU Gold I usually get something like SEQ1 on my boarding passes when flying SkyTeam even if checking in late. What if someone already checked in under this number (which should definitely be the case unless they reserve some SEQ numbers for elite passengers)? Will there be any changes to his/ her boarding pass?

Spent_All_My_Miles
Sep 9, 09, 10:24 pm
This may not apply to a lot of people, but I thought I would share anyways.

I booked an award ticket on NW; 2 of the 7 segments were on SU.
I made a number of changes to the ticket, which included changing the SU flights.

I was unable to check-in for an SVO-AMS flight online. On both segments, I was unable to check-in at the airport by simply going up to the desk. They told me that because I had made a change to the PNR, I had to go to the ticketing desk (which in SVO was some distance away from check-in) and get them to do something (re-validation, printing out something, I really don't remember what). This was rather time-consuming.

Anyhow, if you have made any changes to a PNR (at least on a NW award ticket, but potentially in other situations), allow extra time at the airport to sort this out.

paulmoscow
Sep 15, 09, 12:46 pm
Recently I changed both a destination and flight dates for my SU reward ticket, but was able to check in online. Even invitations to DATE lounge are printable online.

dcmike
Sep 15, 09, 8:40 pm
Anyone know if it will work for Aeroflot-Don and Aeroflot-Nord flights?

Keter
Sep 16, 09, 10:27 am
Recently I changed both a destination and flight dates for my SU reward ticket, but was able to check in online. Even invitations to DATE lounge are printable online. Do they accept an invitation to DATE if it is printed at home? The time I used the option no invitation was available to be printed online.

apoivre
Sep 17, 09, 11:26 am
Anyone know if it will work for Aeroflot-Don and Aeroflot-Nord flights?

It will only work with SU-numbered flts but I can't see why it wouldn't on a codeshare.

luitje
Sep 24, 09, 5:56 am
Do they accept an invitation to DATE if it is printed at home?
Yep. Done that on multiple occasions with no problem whatsoever. Still, why would you want to go to this dodgy Lounge when they've got several decent pubs. I fancy one in the first floor with the Heineiken ad outside. They have power sockets, smoking area and draft beer (bit pricey though - pint of Newcastle is £8).

ParisMoskau
Sep 24, 09, 12:29 pm
Anyone know if it will work for Aeroflot-Don and Aeroflot-Nord flights?

Couple of weeks ago it didn't work for a flight booked on Aeroflot.com on Aeroflot-Nord metal (SVO-OVB). Also, kiosk check-in and seat assignment at time of booking did not work for the Aeroflot-Nord segment.

Wanted to get an exit row seat, politely asked at check-in, agent shook her head disapprovingly, but gave me the seat :)

apoivre
Sep 24, 09, 1:12 pm
Welcome to Flyertalk, ParisMoskau

Was your flight booked under a SU number? If so, what did the OLCI interface do? Time out on you? Tell you to go and talk to a human being at SVO?

ParisMoskau
Sep 24, 09, 2:27 pm
Thanks for the welcome, apoivre!

Yes, my flight was booked under a SU flight number. OLCI gave me some apology and told me to go to a check in desk (don't remember exactly but it didn't appear to be an IT error message). I did have a connecting flight before the Aeroflot-Nord (5N) segment, maybe that was the reason.

But my guess is that 5N's systems are not properly linked up to mainline ... back in May I needed to convert my SU e-ticket into a paper ticket because 5N was part of the itin ...

apoivre
Sep 25, 09, 2:20 pm
Thanks for the info. One more reason to stay away from 5N-operated flight, it seems.

dcmike
Sep 26, 09, 3:17 am
Thanks for the info, and welcome, ParisMoskau! I'm flying a Aeroflot-Don flight to Rostov this week and will give it a try (it was booked as a code share on SU). I'll report back and let you all know if it works on D9.

dcmike
Sep 29, 09, 9:49 am
Crapped out on D9 as well. Seems only SU flights will work.

ParisMoskau
Sep 29, 09, 12:49 pm
Too bad. Have another 5N flight coming up in October, love those exit rows on their 737-500. Well, likely those wouldn't be accessible anyway for online check-in. Will try nonetheless :rolleyes:

woody125
Sep 30, 09, 5:07 pm
Too bad. Have another 5N flight coming up in October, love those exit rows on their 737-500. Well, likely those wouldn't be accessible anyway for online check-in. Will try nonetheless :rolleyes:

Did I hear you were OVB bound? Great if so. That makes 3 of us at least:D! And yes, another hearty welcome to the Russia Forum of FT!

dcmike
Oct 1, 09, 12:38 am
Strangely, the self-checkin kiosk worked just fine when I put in the code-share number. Weird that it would work with the kiosk but not online.

ParisMoskau
Oct 1, 09, 3:09 pm
Did I hear you were OVB bound? Great if so. That makes 3 of us at least:D! And yes, another hearty welcome to the Russia Forum of FT!

Yes, heading to OVB to enjoy the Indian Summer at Obskoje More :) Thanks for welcoming me, woody125 - I've been a passive reader for too long :o

luitje
Oct 2, 09, 10:57 am
Aeroflot online check-in is now available to passengers flying with Aeroflot from Beijing, Yerevan, Tokyo, Dubai and Shanghai.
Aeroflot has announced it is to shortly introduce online check-in on some of their domestic routes. These will include flights departing from Anapa, Krasnoyarsk, Samara, Omsk, Nizhnevartovsk and Mineralny Vody.

woody125
Oct 6, 09, 9:36 am
Yes, heading to OVB to enjoy the Indian Summer at Obskoje More :) Thanks for welcoming me, woody125 - I've been a passive reader for too long :o

Hmmmm. All that way just to "sun" yourself on the muddy beaches of the Ob Sea. Me thinks there's more to the story.;)

ParisMoskau
Oct 6, 09, 12:49 pm
Hmmmm. All that way just to "sun" yourself on the muddy beaches of the Ob Sea. Me thinks there's more to the story.;)

Hey, in my parts (Berdsk North Beach) it's not muddy at all ... almost like Venice Beach, just the season is a bit shorter :D

woody125
Oct 6, 09, 3:44 pm
Hey, in my parts (Berdsk North Beach) it's not muddy at all ... almost like Venice Beach, just the season is a bit shorter :D

Berdsk North Beach. That's funny. We should rename all of Novo with such warm and marketable titles.

Lenin Square - Times Square
Akadem - The Hamptons
Central Park - Central Park
River Front - Board Walk

And on and on. It's all in the verbiage, right?

ParisMoskau
Oct 14, 09, 8:36 am
Lenin Square - Times Square
Akadem - The Hamptons
Central Park - Central Park
River Front - Board Walk



Not to forget

Tsum on Voksalnaya - Saks @ Grand Central

Back to subject: Today I tried both online and kiosk check in for my 5N flight, and it didn't work. At the kiosk, I could pull up the reservation but the system wouldn't let me proceed to seat selection. Online check in didn't find anything at all.

So, counter check-in - asked for an exit row seat, got one, arrived to the plane to find out that my seat was behind the exit row :mad: .... those 5N 737s have too many different configurations, I guess :eek: Fortunately, an exit seat was still open so I could change :D

woody125
Oct 14, 09, 2:48 pm
Not to forget

Tsum on Voksalnaya - Saks @ Grand Central

Back to subject: Today I tried both online and kiosk check in for my 5N flight, and it didn't work. At the kiosk, I could pull up the reservation but the system wouldn't let me proceed to seat selection. Online check in didn't find anything at all.

So, counter check-in - asked for an exit row seat, got one, arrived to the plane to find out that my seat was behind the exit row :mad: .... those 5N 737s have too many different configurations, I guess :eek: Fortunately, an exit seat was still open so I could change :D

SU really does treat 5N like a red headed step child. It's like they can't make up their mind if they really wanna jump in bed (sorry) with them or not. I make it a point to stay off of 5N for this reason. It's just too unpredictable.

SkyTeam777
Oct 5, 10, 4:32 pm
Does SU allow C pax to make advance seat assignments?

luitje
Oct 5, 10, 6:31 pm
Does SU allow C pax to make advance seat assignments?

This is a free option to all passengers regardless of their class of travel. Seats can be pre-booked either at their web-site or through the agent at their call centre. Prebooked seats can only be changed at check-in or by calling SU call centre in Moscow.

Keter
Oct 6, 10, 4:14 am
Does SU allow C pax to make advance seat assignments?

Be sure to avoid row 4 on the left in 332 to avoid disappointment. These seats are used by the crew and any reservation of those will most likely be honored and you will have to sit somewhere else. By some reason the seats are not usually blocked.

SkyTeam777
Oct 6, 10, 12:52 pm
I cant find how to do it online...very odd.

luitje
Oct 6, 10, 1:46 pm
I cant find how to do it online...very odd.
The link is at the very bottom of the resevation page on Aeroflot site (not on Virtuallythere). It is only available if your seats have not already been preselected by you or your agent.
Yeah, you also need to be SU Bonus member and have your membership number on PNR to be able to go to the paid booking and select seat.
If this is not the case,
(1) enroll in the program
(2) leave a message on this board (http://www.aeroflot.ru/board/viewforum.php?f=60&sid=2f5b2f56f6b7c0e3afccf8e27afb4b73) requesting to add your SU number to your reservation
(3) Once SU rep confirmed this has been done - login at this page (https://booking.aeroflot.ru/meridia?posid=80U7)
(4) Go to My Reservations, select one you would like to preselect seats on
(5) select your seats

OR

(1) Call SU on +7 (495) 223-5555 (in the US dial 011-7-495-223-5555) and ask them to prebook you a seat you want.



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