Hilton HHonors - Hilton Honors And Putting In Your AAA 16 Digit #

What the eff is the number you put in the AAA line

not only is it effin stupid enough that I have to find my AAA card to put this GD number in.. what part of it do I put in.. i've tried everything it says its not valid.. well you know what you Effing monkeys at Hilton.. it is a valid number

is there something that I need to know for AAA rates and input?

Yeah I'm PO'd at the time I'm wasting on this lousy website

It always works fine for me with my 16 digit AAA number. Is yours 16 digits? Are your dues paid up-to-date? Otherwise, I can't think of any only reasons why it would not work. The Hilton site is ALWAYS so effective and efficient.:rolleyes:

I agree...never had a problem with my AAA number. Now I even have it memorized.

it is a valid number

is there something that I need to know for AAA rates and input?




I always have trouble with my number too. It says it's not valid (or something like that).

I've gotten the same error, and was able to resolve it using the number on an old AAA card which had a different last digit (a check digit?)....I wonder if they are using an old database of AAA numbers or something. It is fairly annoying that I'm entering the correct number and the web site tells me it's wrong.

Since they went away from checking the box and actually making you enter your #, I just check the box for AARP. So far I haven't had anyone call me on it at checkin, and the rate is typically the same as the AAA rate. In the event that I do get questioned, I have the AAA card.

I never had any problems after I started using the correct number, and all I had to do was double click the AAA line and my number would show up, but for some reason that has changed. Now I have to enter it every time.

Haven't seen any problems here, I use the AAA number just about every time I book.

Never had a problem. I check AARP and also AAA with number (all 16 digits)

Slightly OT, but Im curious whether the regular rate vs. AAA are much difference?

I notice around $10-$15 a night difference at Hampton Inns with AAA. YMMV.

I probably would not pass for AARP unless the person at the counter had no clue what it meant.

At most properties it's 10% when the discount is offered. Sometimes it's better then the net direct rate.

I'd be careful using AARP instead of AAA if you aren't an AARP member, some properties ask to see the AAA card to enter the number.

I've never had a problem, I have the number taped to the edge of my monitor for when I forget it.

I've not had a problem entering mine unless I enter a number wrong. I have mine memorized by now.

when I couldn't get this to work (number not valid.. and yes its paid up and valid) I just said screw it Hilton and went to Marriotts site and got a room.

what i find most annoying is that i have to re-enter my aaa number every single time. this is the kind of information that can easily be saved in my profile.

Since they went away from checking the box and actually making you enter your #, I just check the box for AARP. So far I haven't had anyone call me on it at checkin, and the rate is typically the same as the AAA rate. In the event that I do get questioned, I have the AAA card.

I wouldnt suggest doing this because at many hotels the AAA and AARP rates are different. I would imagine that most people would not want to end up with a higher rate since they wouldnt have qualified for the lower AARP rate.

I've been successful entering my AAA for at least the last 3 years that I can recall. I used it as recently as a few days ago to book a few rooms and no difficulty.

what i find most annoying is that i have to re-enter my aaa number every single time. this is the kind of information that can easily be saved in my profile.

I completely agree with you. I get annoyed that I have to re-enter it when I'm booking another room, or just checking rates at various hotels. I'd much rather have a check-box on the search page, and then have it so that you enter the number when you reserve the room, or the number is saved in your preferences, and auto-populates the field.

Yes, it's very annoying that you must retype the AAA number each and every time, this is a recent (last year) change to the Hilton.com site when you only needed to type the first number and it would complete the field.

As for the number, it is a bit misleading in that you must enter the ENTIRE number on the card and not just the Membership number. The question is if they actually verify the card number or just validate the check digit? I'd still like to see it in my profile and automatically populated when checking rates.

Is anyone at Hilton.com reading these threads? Please?

what i find most annoying is that i have to re-enter my aaa number every single time. this is the kind of information that can easily be saved in my profile.

Not sure about your browser/system, but my browser has corporate rate numbers (similar field) saved in the cache. All I really need to remember is the first digit, and viola....its filled in.

Yes, it's very annoying that you must retype the AAA number each and every time, this is a recent (last year) change to the Hilton.com site when you only needed to type the first number and it would complete the field.

As for the number, it is a bit misleading in that you must enter the ENTIRE number on the card and not just the Membership number. The question is if they actually verify the card number or just validate the check digit? I'd still like to see it in my profile and automatically populated when checking rates.

Is anyone at Hilton.com reading these threads? Please?


So true....Hilton lurkers please note!!!!!!!!!!!!!

Also, I just booked 4 reservations...No problem getting AAA number entered

I tried entering an expired AAA member # and it worked.

Ok I am going to vent, why does Hilton make you put in your AAA 16# number every time you want to make a reservation? I am Platinum Marriott and Platinum Starwood and all they ask when making an on line reservation is if your are a member. I get so tired of getting my card out and entering the number they lose so much of my business. I have no problem at all showing my card at check in. Personally I avoid Hilton for this reason. Just curious if I am alone?

Ok I am going to vent, why does Hilton make you put in your AAA 16# number every time you want to make a reservation? I am Platinum Marriott and Platinum Starwood and all they ask when making an on line reservation is if your are a member. I get so tired of getting my card out and entering the number they lose so much of my business. I have no problem at all showing my card at check in. Personally I avoid Hilton for this reason. Just curious if I am alone?


I agree. It's annoying. I have many of my numbers memorized but AAA is not one of them.

It is incredibly annoying.

I agree. It's annoying. I have many of my numbers memorized but AAA is not one of them.


B1513

Thanks I agree!

While annoying, I do not avoid Hilton because of it..... that is pretty harsh.

Same here!
I have my # on the clip board for easy copy and paste.
I recall there was a similar thread (maybe more) about same.
Hilton is slow about certain things, and this is one of them.

I agree. They should have it in the profile.

If you're just checking prices, you can just put "430" in the international AAA field. Making a reservation, I look up my AAA number and put it in. I'd be tempted to just use "430" and have my real card if they asked, but would be too concerned about having problems.

I agree. They should have it in the profile.

If you're just checking prices, you can just put "430" in the international AAA field. Making a reservation, I look up my AAA number and put it in. I'd be tempted to just use "430" and have my real card if they asked, but would be too concerned about having problems.I don't think the number is actually in the reservation so 430 should work just fine. Thankfully, my web browser remembers the number, so I no longer have to reach for my wallet every time I book something.

AAA are also affiliated with many Overseas Clubs/Organizations and as they usually do not have a 16 Number Membership profile, then Hilton lose my Business because of that.

Really, a minor annoyance. Since this has now been the case for a few years, I've ended up learning my AAA number.

Also, you can always put the number in a text file (using NotePad or whatever) and just cut and paste it from there if it's too difficult to remember the number.

I wouldn't avoid Hilton HHonors just because of this -- I've found that ALL the (several) hotel chains I've used have glitches or annoyances on their websites.

In fact, within the last hour I was trying to book a stay on the Priority Club (Holiday Inn, etc.) website and ran into major problems -- their website usually works well but at the moment it seems to be a sick puppy! :(

So if you're the type that throws hissy fits and refuses to use a hotel chain because of something this minor, sooner or later you'll run out of hotel chains that you can patronize. :rolleyes:

I agree too that it's annoying and they should be able to save it in my profile. Maybe their reasoning behind this is so you have to go through a little more effort to get a discounted room rate instead of rack rate.

I have my number as a favorite bookmark and copy it from there since I have IE open anway.

I find it much more annoying after signing in and moving to different options like Honors activity or back to reservations, I have to sign in again.

On another note about AAA rates, that we encountered the other week was cancellation period. Not to hijack the thread, but we booked a AAA rate for Cashiers, NC Hampton Inn and was given a 72 hour cancellation period.

If you don't select AAA rate and just go with rack rate, it's 24 hours. My bride looked this up on AAA's website, and apparently it's part of the terms for the discount. First time I have seen this, but something to remember if the travel plans might be carved in stone.

A small thing but yes an annoyance....IHG keeps specific rate accounts in your profile for convenience....comes in handy when you're flipping around different locations checking rates and such when planning trips.

A VERY minor annoyance IMO. It does help ensure that only those who are eligible for AAA rates get them. Marriott and most others just let you check an AAA box, and you seldom get asked to present your card at check-in. The hotel discounts are a big reason I am a AAA member and I don't mind the extra step.

That said, I do agree it would be nice if hilton.com could just save the number like it does my CC and fill it in automatically if I'm logged in. Until then, use Firefox or Chrome as your browser. After the first time you enter your AAA number it will pop it up for you after you type the first digit.

You can use the Team USA Advantage (http://directconnect.hilton.com/dc/dclogin.jhtml;jsessionid=VBMOANJYCUEWSCSGBI13EWQ?_ pNd=mhrsr5nSHa&_requestid=2550) site and on the Dates and Preferences page they use the old check the box for AAA. They also have a box to fill in the number, but I never do and I stlil see the AAA rates. Sometimes the Team USA Advantage rates are better than AAA, but right now the Visa 25% of seems to be the best.

Until then, use Firefox or Chrome as your browser. After the first time you enter your AAA number it will pop it up for you after you type the first digit.

This only works for me during the same browser session. The next time I open my browser, I have to enter the 16-digit AAA number all over again.

This might not be a major problem, but it's such an easy thing for Hilton to fix, there's really no excuse.

For me, the amount of money I save (which at some properties is 15%) makes up for the amount of seconds it takes to enter it on the web page. Which also seems to be less time than it does to find it in my wallet, hand it over to the desk clerk, wait for him to give it back, then put it back in my wallet. But that's just how I am. ;)

Using Firefox with a Google toolbar, the membership number is easily entered each and every time - ditto for the multiple times one is asked for HH number when booking different Hilton family properties.

I sometimes do find other rates to be slightly better than auto association, sometimes not.

You don't need a toolbar of any kind. Firefox will remember this stuff automatically. Check your options under Tools->Options->Privacy.

You don't stay at Hilton because you refuse to memorize your number?

Yes it's an annoyance, but it's a very minor one, and certainly not worth being the only reason to choose another chain.

You don't stay at Hilton because you refuse to memorize your number?

Yes it's an annoyance, but it's a very minor one, and certainly not worth being the only reason to choose another chain.

There are many times when I do not have my wallet in front of me when I am making a reservation which my AAA card resides. It is easier to book with Marriott, SPG, or Comfort Inn for that matter. I am more than willing to show my card at check in. I would much rather pull my card out at check in than walk up 3 flight of stairs to get my wallet enter the number. If your competition makes it easier to book your reservation I would think Hilton would look at this. That being said this is my opinion, I choose to avoid them because of this, you may not and that is fine.

I am a AAA member, so I am glad that Hilton makes some type of accountability such that only legitimate AAA members can get the discount. That being said, I agree that it would be nice if our AAA number could be stored in our HH profile so that we would not have to input it every time.

You could put it in a notepad file on your computer, and never need to go to your wallet.

You could google AAA card and use the number off the images that come up, the one from the Amtrak site for example of a sample card is a valid number.

It's pretty funny, at least to me, that you choose not to use them when there are way easier ways to do it.

Some of the hilton chains also require you to enter your AARP number if going for that discount too.

I agree it's a good thing, or else everybody would just check that box, which means the discount is pretty much worthless.

You could put it in a notepad file on your computer, and never need to go to your wallet.

You could google AAA card and use the number off the images that come up, the one from the Amtrak site for example of a sample card is a valid number.

It's pretty funny, at least to me, that you choose not to use them when there are way easier ways to do it.

Some of the hilton chains also require you to enter your AARP number if going for that discount too.

I agree it's a good thing, or else everybody would just check that box, which means the discount is pretty much worthless.
You can't have it both ways. If it is so easy to google an AAA number, then how is this any protection against fraudulent use of the AAA discount? The goal is a simple & easy rate search. Whether an individual is entitled to use a specific rate (whether AAA/AARP/corporate) is a matter for Hilton to confirm on arrival.

Yes, the workarounds are simple, but they shouldn't be necessary. Nearly every other hotel Web site just provides a box to check, so I'm not sure why Hilton feels the need to do it differently.

I agree it's a good thing, or else everybody would just check that box, which means the discount is pretty much worthless.

If you make your HH reservation by phone, you do not have to give an AAA number if you want to use the AAA discount. ;)

The Marriott website does not require an AAA number when you book online but on a couple of occasions (but not all) I have been asked for my card at checkin. That kept "everybody" from being able to use the discount.

You don't need a toolbar of any kind. Firefox will remember this stuff automatically. Check your options under Tools->Options->Privacy.

I believe it will save it until you clear your cookies and I often do. Again use "430" as the entry for AAA international club. Very easy to remember.

MisterNice

I believe it will save it until you clear your cookies and I often do.When clearing personal information, there are several categories. "Cookies" is but one of the categories. Your form information will be retained if you do not clear "Saved form and search history."

it is kind of a pain and I wish it could be stored in profile, but oh well. I have to agree that the discount makes up for the inconvenience. I also am somewhat happy that they do not make it very easy for non members to access the rates. I do find it funny though that you can call and get the rate.. no questions asked..

This only works for me during the same browser session. The next time I open my browser, I have to enter the 16-digit AAA number all over again.

This might not be a major problem, but it's such an easy thing for Hilton to fix, there's really no excuse.

Do you have the 'autofill' option selected in your browser options? Your security settings may be a bit more tight than than those of us who don't have to memorize the AAA number.

I also keep an Outlook Note with all my FF and other travel related account numbers so I can pull them up easily if I need one quickly while online.

When clearing personal information, there are several categories. "Cookies" is but one of the categories. Your form information will be retained if you do not clear "Saved form and search history."

My bad. I usually clear all the same saved stuff not just the cookies (older cookies seem to alter the hotel rates). Thanks for the reminders.

MisterNice

If you are on windows you can use
ROBOFORM to remember passwords etc. If I used Windows I'd be all over it for just these kinds of hassles.

I've memorized my number...apparently using the same brain cells that would otherwise be allocated to remembering my wife's birthday.:rolleyes:

I've always done the 430 approach. I've found that the AAA rate is most useful at Hampton Inns.

(Yes, I'm an actual member and have occasionally been asked to show the card.)

The AAA thing doesn't bother me at all; as I mentioned in the previous thread just a cut and past is very simple. If I'm at home, I don't even have to do that... my browser (firefox) knows it everytime. I just click in the box and it's there! What's the BFD?!

I can't believe we're wasting 3 pages discussing this (insignificant) "annoyance" at the HHonors website when the real problem is the CONSTANT sign-ins that are required whenever navigating anything through Hilton!!

I just signed in to HHonors and, literally, was taken to THREE different sign in pages one right after another!? wt..f? Even with sign-in info autofilled, it's a real PIA.

:mad:

I just signed in to HHonors and, literally, was taken to THREE different sign in pages one right after another!? wt..f? Even with sign-in info autofilled, it's a real PIA.Have you been caught in the infinite loop, where it keeps telling you that your session has timed out and makes you log in again? True, much more annoying than not remembering the AAA number.

They should fix these annoyances, but it's not going to keep me (or most people) from using them.

Have you been caught in the infinite loop, where it keeps telling you that your session has timed out and makes you log in again? True, much more annoying than not remembering the AAA number.

They should fix these annoyances, but it's not going to keep me (or most people) from using them.


It will me

they really need to look at what the competition is doing...

Is there any way to put these into my Profile (I looked but couldn't see one) - I am REALLY getting tired of adding those long strings of numbers every single time I want to check room rates, any suggestions?

I have NEVER been able to get my AAA number to accept. It's a valid number, but Hilton doesn't like it. Strikes me as a system not designed to prevent "abuse" but "use":rolleyes:

I don't have my AAA card memorized & don't see why I should have to do it because of Hilton's policy. IMHO, checking the box & being required to show it at check-in should take care of the possible 'unauthorized' use. Having said that, learning about 430 should help to make up for part of the PITA process.

But as mentioned by others before, the continual re-signing in is really the bigger hassle, or even bigger than that is using a code & still having to search property by property. I like Marriott's method that when you input the code or check a box, all the properties that meet that criteria display & the pricing shows up so you can choose easily.

Hilton wastes more of my time so it's getting less of my business. OVMV.

Cheers.

Slightly OT, but Im curious whether the regular rate vs. AAA are much difference?


Yeah, usually it's a mere 10%, but today I called Hilton Palm Springs for a three-day stay next week. FRont desk quoted me AAA rate of $85 a night, off from $125 a night rack rate.

I figure I can get this rate to $65 a night when I speak to the mgr tomorrow.

I am a AAA member, so I am glad that Hilton makes some type of accountability such that only legitimate AAA members can get the discount. That being said, I agree that it would be nice if our AAA number could be stored in our HH profile so that we would not have to input it every time.

A big +1. Why, indeed!

Since when did it become so difficult to type in a 16-digit account number?

When something's out of your control, you are free to choose how to deal with it. Smart people will endure the *inconvenience* of having to type in a 16-digit number (or they will migrate to Firefox).


I agree completely. Firefox remembers the number and those of us who are lazy don't even have to pull out our wallets!

While no outright violations of the Guidelines & Rules (http://www.flyertalk.com/help/rules.php) of FlyerTalk have been posted to this thread, contributors to this thread are reminded that although debate is encouraged to please remain civil.

Thank you in advance.

Regards,

Canarsie
Co-Moderator, Hilton forum

It's so easy to store your AAA number in Outlook, or on your desktop in a Word file or some sort of sticky note. Yes, it would be nice if HH could memorize your AAA number, but complainers ought to just put it somewhere from which it's easy to grab and paste.

Really, is it that unreasonable to expect you to have your wallet in front of you when you are making an unsecured financial transaction?!:eek:

So what would you have me do? Hilton's system REFUSES to accept my number!!! Is it "unreasonable" of me to expect it to take the number if it won't just take my word for it ?

So what would you have me do? Hilton's system REFUSES to accept my number!!! Is it "unreasonable" of me to expect it to take the number if it won't just take my word for it ?

Good morning, CarolD,
We are talking about two discrete things here.

Obviously, not being able to enter a required account number is a problem that Hilton should address ASAP.

Merely having to type in your AAA number is a very minor inconvenience.

(It worked for me three days ago. A previous post in this thread notes that there are a lot of numerals on a AAA card and advises making sure that users are entering the correct 16 digits.)

LastPass works extremely well - and it's free. ;)

(For some reason, my AAA number always works flawlessly on the Hilton bookings. Should I request compensation? :eek: )

If you are on windows you can use
ROBOFORM to remember passwords etc. If I used Windows I'd be all over it for just these kinds of hassles.

I agree with the OP.....heving to dig for the AAA everytime I make a reservation is a PITA,

I dealt with this by creating a spreadsheet that contains all of my loyalty numbers (hotel, rental car, airline), Hertz CDP codes, my AAA number, Starbucks wi-fi access code, etc. are also included. This spreadsheet is saved to all of my computers and to my thumb drive. When making a reservation, I run the spreadsheet in the background and pull up info as needed.. The CC# is the only thing committed to memory.

I'm really shocked how out of hand this has gotten. Canarsie asked posters to be civil and some did not heed the advice. I am therefore closing the thread esp as what needs to be said about the topic has been said.

squeakr
co mod hilton

Substantive, on-topic comments please !

thanks

squeakr

Co Mod Hilton

This spreadsheet is saved to all of my computers and to my thumb drive. Helpful tip: I use Google Spreadsheet (http://spreadsheet.google.com) for this same purpose, a single copy accessible from any internet connected computer.

Should this thread be re-named? - ie, 'the AAA work-around thread' cuz that's what so many have to do to get the #s entered/work. I'm just sayin... ;) :D :D

Cheers.

Any way you slice it, Hilton is being extremely difficult with this. I can't remember my AAA number. I shouldn't have to. I have a profile that stores my credit card number. Why can it store that and not my AAA number? :confused: Thanks to this thread I now just use 430 in the international field because that's easier. Don't get me started on the Hilton web site. I constantly have to log in. This happens again and again and again. That shouldn't be my problem either. I wonder how much business it's cost them. I'm sure it's cost them a lot...

So what would you have me do? Hilton's system REFUSES to accept my number!!! Is it "unreasonable" of me to expect it to take the number if it won't just take my word for it ?

The Hilton system won't take my current AAA number either. So I use my old expired AAA number and it works just fine. Some sytem.

I agree with those who say we should be able to add it to our HH profile.

After seeing this thread again I decided to find my AAA# and type it in. It was $27.00 cheaper than the rate I had so I cancelled my original reservation. I got the PHL downtown Doubletree for $122.00. That is an excellent price.

Bobette

I got the PHL downtown Doubletree for $122.00. That is an excellent price.I will be there tomorrow evening.

I will be there tomorrow evening.

I'll be there Sunday evening. I missed you by a day.

Bobette