Starwood Preferred Guest - spg.com booking engine down?




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PHL
Jun 19, 09, 12:08 pm
For about 10-15 minutes now, my hourglass is just ticking away when doing a city/date search. I've tried it on 2 different computers, with different browsers.

Then comes the error:

We're sorry, but a temporary error has occurred. Please try your request again. If you need assistance, please call 888-625-5144 in the U.S. or Canada, or contact one of our Worldwide Reservations Offices.
Thank you. We apologize for any inconvenience.


dannybhoy
Jun 19, 09, 12:11 pm
Looks that way to me too. I've been at it for 20 mins and got the same message. As you and me both experienced, it looks to be the case when you do a date/location booking engine search. The individual hotel pages appear to be accessible but slow at least on my laptop.

Starwood Lurker
Jun 19, 09, 12:48 pm
My apologies for any inconvenience, but there are some problems occurring at the moment with online applications and the web gurus are working on a resolution.

If you have a reservation that needs to be made in the interim, please call the Customer Contact Center.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

guest.forum@starwoodhotels.com




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