COpltASgldPHX
Jun 16, 09, 2:37 pm
Searching only resulted in threads from '05-'06 and I really have two questions here.
I realize that 29 Nov. is a blackout date for reward travel but does this also apply to upgrades using Dividend Miles?
I'm ticketed PHL-LAS-PHX o/w for 29 Nov. When I called to book the trip I just happened to be connected to a CP reservations agent. She was pleasant, extremely professional and very efficient. When it came time to discuss the upgrade I was informed no upgrade space was available. No mention of it being a blackout date and in fact when I initially told her the date I was booking for she commented "Oh, the busiest day of the year!" I also asked about waitlisting for a DM upgrade and was told it cannot be done.
So, here are my questions. Do upgrade awards come out of the same bucket as DM travel awards? If so, is that why there is no space being that it is a blackout date? If not, or for non-blackout dates, can an upgrade reward be requested and waitlisted if no space is currently available?
I booked my trip to the east coast on UA the day before Thanksgiving and was able to confirm an upgrade on one segment and was waitlisted for the other with no difficulties whatsoever.
Thanks.
I realize that 29 Nov. is a blackout date for reward travel but does this also apply to upgrades using Dividend Miles?
I'm ticketed PHL-LAS-PHX o/w for 29 Nov. When I called to book the trip I just happened to be connected to a CP reservations agent. She was pleasant, extremely professional and very efficient. When it came time to discuss the upgrade I was informed no upgrade space was available. No mention of it being a blackout date and in fact when I initially told her the date I was booking for she commented "Oh, the busiest day of the year!" I also asked about waitlisting for a DM upgrade and was told it cannot be done.
So, here are my questions. Do upgrade awards come out of the same bucket as DM travel awards? If so, is that why there is no space being that it is a blackout date? If not, or for non-blackout dates, can an upgrade reward be requested and waitlisted if no space is currently available?
I booked my trip to the east coast on UA the day before Thanksgiving and was able to confirm an upgrade on one segment and was waitlisted for the other with no difficulties whatsoever.
Thanks.