Wyndham Rewards (formerly TripRewards) - worst hotel program

first, wyndham is confusing. if you are miles and more, you would never know you can get miles from ramada, but not howard johonson.
second, hotels many times ignore your stays and wyndham never cares whether your miles really go into your airline account
thirdly, if you call, you will never get clear answers and you always have to wait very long until the representative gets an answer from his/her supervisor.
So, Wyndam Reward is out!! and should be avoided at all times.

I completely agree. I used to use their previous program, trip rewards, and had no issues. But when I stayed at a Wyndham for a night... I was told that no points were given for staying there (after the switchover,) that annoyed me enough to just use the points I had accured and never use them again. :td: :td: :td:

I completely agree. I used to use their previous program, trip rewards, and had no issues. But when I stayed at a Wyndham for a night... I was told that no points were given for staying there (after the switchover,) that annoyed me enough to just use the points I had accured and never use them again. :td: :td: :td:

+1

Trust me - TR wasn't much better half the time. We stayed for 3 nights at a car show and didn't receive our points. When I requested credit they indicated that the hotel would not allow points because it was booked via a group booking. It was not - each person had to put their name on a waiting list for the rooms as it is a popular show. Each person received a letter requiring them to prepay 2 of the 3 nights 10 months in advance. Plus the rate for the room was 1.6 times the normal rate for the weeekends before & after. Needless to say never got our points & for what we paid for that night it was a lot of missing points.

I concur that this is a horrible hotel program. The promotions are terrible because they always cap "double points" at four stays.

I completely agree. I used to use their previous program, trip rewards, and had no issues. But when I stayed at a Wyndham for a night... I was told that no points were given for staying there (after the switchover,) that annoyed me enough to just use the points I had accured and never use them again. :td: :td: :td:



Actually, Wyndham Rewards and Trip Rewards is exactly the same program, absolutely nothing has changed except for the name of the program.

If you did not receive points for your stay, you should contact them asking why...you may have received a discounted rate which is non-qualyifying for points.

I've had three stays under the new program and once my miles didn't post. They did after I filled out a retro-claim request online.

My big complaint is that there's no elite program and that twice they've tried to charge me for the wrong rate.

I used to stay at TripRewards/Wyndham Rewards hotels in the small towns. In 2008 six hotels in a row did not give me credit for my stay. The program does not care - they wanted me to fax a copy of my receipt. I did on one occasion and still never got credit for the stay. Cashed in all my points (about 48000) and have not stayed with them for over 8 months.:td::td::td:

This is the most unreliable program. They simply don't care whether your points or miles have been posted or not. In some sense they are cheating customers. In China there are a number of Ramada or HOJO who just pays for the using the logos but do not participate in the program!!!

Sofitel Privilege, and now its successor Accor A-Club, are both pretty bad.