Hilton HHonors - Stupid question re filling out profile




Marylou
Apr 26, 09, 1:58 pm
Just had to resign up for the HHonors program because we hadn't stayed at a Hilton in a year. So in filling out the room type preferences, I selected Non-smoking, king bed, etc. The last one asked which was the most important one. The options were: accessable, smoking, bed type.

Here comes the stupid part. If some reservation clerk (or bot) glances at the preferences, will they look at this and think I want a smoking room? (Obviously, the last category is just that, smoking as a category, not to override the non-smoking selection in the second category.)

Accessible: No Preference
Smoking: Non-Smoking
Bed Type: King
Room Location: Low Floor
Elevator Proximity: No Preference
Most Important to Me: Smoking


freakazoid
Apr 26, 09, 2:15 pm
Yeah, that confused me as well when I setup my account first. I guess the question is how it is displayed for them in end. For the res you see it just looks like a list with non-smoking coming first. However reservations tend to switch from non-smoking to smoking for no real reason anyways. You can find a few posts about that, but usually they still see your preference on checkin. Btw. hopefully you made somebody happy with naming him as reference (http://www.hiltonhhonors.com/promotions/refermember/). ;)

Marylou
Apr 26, 09, 2:32 pm
OH crappola! I forgot to do that. Sorry, I'll keep it in mind if I have to do it again.




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