Air New Zealand Air Points - Check-in Kiosk problem




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jswong
Apr 10, 09, 3:24 am
An odd but recurring problem for me

Now that the cheaper airfares earns SC's but I need my *G for space +, I book with my MP number and then change to my NZ number at the airport

My NZ number is **000**. However if I change my MP number to my NZ one at a Kiosk, it "loses" one of the 0's to become **00**. Happened 3 times for me now and hence my SC don't automatically credit and I need to call in. Of course the CSR's can change the number without problems

Seems odd that the check in kiosks have such a problem

Jeff


Thai-Kiwi
Apr 10, 09, 5:00 am
Jeff,

whilst I haven't noticed the kiosk problem, it has been annoying to me as *G with THAI and *S with NZ. I need to book the flights with and use my THAI ROP account to get space+, then manually call Airpoints 0800 to manually change the flight to my AP account to earn SC and to show on MyAirNZ.com site....

Kiwi Flyer
Apr 10, 09, 5:35 am
Jeff,

whilst I haven't noticed the kiosk problem, it has been annoying to me as *G with THAI and *S with NZ. I need to book the flights with and use my THAI ROP account to get space+, then manually call Airpoints 0800 to manually change the flight to my AP account to earn SC and to show on MyAirNZ.com site....

why can't you switch at the kiosk?


Thai-Kiwi
Apr 10, 09, 3:50 pm
I could do I guess...it was more about having the booking show on my AirNZ profile page.



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