wideman
Apr 6, 09, 3:44 am
There seems to be a lack of uniform training/information for the ICN lounge staff.
I traveled JFK-ICN in F, connecting to ICN-PEK in C. Went to the Business lounge when it opened at 5am, asked if I was entitled to use F lounge, and was told that F lounge is only for those departing in F. Fine, that's what I thought.
Took a nice shower, had a coffee and a roll, and was passing the time watching the fog roll in. At about 6.30, a lady who checked me in to the lounge came over to me, asked if I'd flown in F from JFK, and then told me I could go over to the F lounge. Whoop-whoop, how very exciting, and off I trundled.
To find that the F lounge didn't actually open until 6.50. So I cooled my heels for 10 mins, then walked up to the desk, showed my boarding passes, and was told I was unwelcome. I really didn't much care about getting in to the lounge, but I did mention that the C lounge hostess invited me to go to the F, so the F lady smiled and let me in.
Not really an enormous upgrade from C to F. More real food instead of packaged stuff (real food hadn't come yet in C), carpeted floors instead of wood, nicer bathrooms, and a resting room if you want it. Worse view from F than from C: F gets a parking lot for cars, C a parking lot for airplanes.
Bottom line: both are very nice lounges, and I would not lose any sleep over being in the C rather than F. However, it would be a nice idea if everyone on the Asiana lounge staff had moe or less the same idea about who belongs where.
I traveled JFK-ICN in F, connecting to ICN-PEK in C. Went to the Business lounge when it opened at 5am, asked if I was entitled to use F lounge, and was told that F lounge is only for those departing in F. Fine, that's what I thought.
Took a nice shower, had a coffee and a roll, and was passing the time watching the fog roll in. At about 6.30, a lady who checked me in to the lounge came over to me, asked if I'd flown in F from JFK, and then told me I could go over to the F lounge. Whoop-whoop, how very exciting, and off I trundled.
To find that the F lounge didn't actually open until 6.50. So I cooled my heels for 10 mins, then walked up to the desk, showed my boarding passes, and was told I was unwelcome. I really didn't much care about getting in to the lounge, but I did mention that the C lounge hostess invited me to go to the F, so the F lady smiled and let me in.
Not really an enormous upgrade from C to F. More real food instead of packaged stuff (real food hadn't come yet in C), carpeted floors instead of wood, nicer bathrooms, and a resting room if you want it. Worse view from F than from C: F gets a parking lot for cars, C a parking lot for airplanes.
Bottom line: both are very nice lounges, and I would not lose any sleep over being in the C rather than F. However, it would be a nice idea if everyone on the Asiana lounge staff had moe or less the same idea about who belongs where.