SylviaCaras
Mar 16, 09, 2:34 pm
The UK Equality and Human Rights Commission has recently published some interesting material. The web address is:
http://www.equalityhumanrights.com/en/publicationsandresources/pages/publications.aspx
One of these publications is Your Right to Fly. It is available in both PDF and Word. The addresses below will bring you to the publication, which is only 11 pages but I believe it is useful.
They say the following in relation to this publication:
'A step by step guide for disabled and less mobile passengers, which gives an overview of your rights and explains what you can do to ensure your journey runs smoothly from start to finish.'
http://www.equalityhumanrights.com/en/publicationsandresources/Documents/Disability/Your_rights_to_fly_Feb09.pdf
flyingwheels
Mar 19, 09, 9:11 am
While it definately is a good piece of info, I'm missing something that I personally find at least as important; the content of what exactly the specifics are of this regulation. It's nice and all to know an airline and airport must provide assistance, but it only starts there. One has even more info and ultimately power if they know the specifics of which assistance has to be provided and whom is responsible (as airlines and airports are known to blame the other). Since this legislation has been in action, I always travel with a copy of it in my carry on, taking with me a version in each language of the country I will 'touch base' with and the native tongue of the airline. It has worked for me multiple times, by friendly discussing it where need be. (read; if there is a situation that is about to go sour and an airline/airport employee doesn't seem to want to fix it and/or know who is responsible and in which way)
The EU has a great website for this.
http://eur-lex.europa.eu/smartapi/cgi/sga_doc?smartapi!celexplus!prod!DocNumber&lg=nl&type_doc=Regulation&an_doc=2006&nu_doc=1107 is the Dutch version. Not understanable for most here probably ;) but I link it for the links above it, linking one to legislation in each language used within the EU.
The english version can be found here; http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2006:204:0001:01:EN:HTML
Also for our friends from outside Europe; don't be fooled by the flyer stating 'rights for flying within Europe'. This legislation does NOT cover the continent of Europe but it covers the European Union. A lot of European countries are member of the EU, but not all are. For instance, Belarus isn't member of the EU eventhough it is a European country. Also there can be some exclusions even within a EU country one might not think of at first. For instance, my own country the Netherlands is member of the EU and this legislation covers travel to and from our little corner of the world. The Dutch Antilles, though? They're Dutch, but not member of the EU and as such, not covered by this legislation.