Starwood Preferred Guest - New to Plat: do I get club/executive lounge access?View Full Version : New to Plat: do I get club/executive lounge access? aleinvolo Mar 16, 09, 4:23 am GoodMorning everybody! I'm new to Plat status, and I have just one doubt about lounge access: generally, are you given club/executive lounge access everytime (where they exist) with the free breakfast ? Thank you!:) Starwood Lurker II Mar 16, 09, 5:01 am GoodMorning everybody! I'm new to Plat status, and I have just one doubt about lounge access: generally, are you given club/executive lounge access everytime (where they exist) with the free breakfast ? Thank you!:) Hi aleinvolo, Congrats to achieving the SPG Platinum status. Let me direct you to our SPG website (http://www.starwoodhotels.com/preferredguest/legal/spg_terms.html#7) for the T&Cs. In particular, to this clause:- "Access to the Club Level when staying at Sheraton hotels or access to the Executive Level when staying at Westin hotels, even when not staying on the Club Level or Executive Level floor(s). At Sheraton properties, access to the Club Level does not mean access to the Towers Level, even if there is no Club Level in the hotel and there is a Club Level in the Towers. Access to Towers Level is determined by each individual property. These benefits are limited to the member and one guest IF that guest is in the same room as the member. Lounge access is not available if a lounge is at maximum capacity or if a lounge is closed for any reason." Hope this helps. apguest.forum@starwoodhotels.com Thyetus Lee | Online Forum Coordinator(AP) Starwood Customer Contact Centre (AP) Pte Ltd Shantanu Mar 16, 09, 2:05 pm GoodMorning everybody! I'm new to Plat status, and I have just one doubt about lounge access: generally, are you given club/executive lounge access everytime (where they exist) with the free breakfast ? Thank you!:) The answer is usually yes, however, unfortunately, the club lounges are disappearing at a rate of knots. I have found the odd lounge not having breakfast, but when that does happen, they usually always give breakfast in the restaurant instead.....but with fewer lounges, no more free breakfasts! Disappointing. Shantanu Mar 16, 09, 2:05 pm Btw, congrats on getting to Plat! |