Travel Technology - need help with spyware and virus "virusremover 2008"




trekkie
Feb 8, 09, 9:23 pm
i have been using a loaned laptop and it unfortunately has been infected with the senaka spyware and no matter what i do, the maleware cannot re removed. besides reinstalling windows, i wonder if any experienced users here can recommend good anti-spyware to use against such tough spyware and viruses which crippled my internet connection last week.

Thanks


ScottC
Feb 8, 09, 9:28 pm
I've always had good experiences with Windows Defender (from Microsoft) and eset smart security.

The combination of the 2 has always managed to clean every machine I tackled.

Eset: http://www.eset.com/download/free_trial_download_ess.php
Defender: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx

willyroo
Feb 8, 09, 9:32 pm
To add to Scott's note above, here are the specific removal instructions:

http://www.symantec.com/en/au/security_response/writeup.jsp?docid=2008-072217-2258-99&tabid=3


trekkie
Feb 9, 09, 3:59 am
i never imagine i would i say this but thanks mods.

now if only i can figure out how to really remove a3og6n3d.sys.

thank you so much. saved me a full day of reinstalling windows.

deubster
Feb 9, 09, 8:33 am
i never imagine i would i say this but thanks mods.

now if only i can figure out how to really remove a3og6n3d.sys.

thank you so much. saved me a full day of reinstalling windows.

Yup, these residual files may come back to haunt you if not completely removed. Here's what you need to do:

1) Download and install Malwarebytes' Anti-Malware (http://www.malwarebytes.org). Make sure you get the updates when you install.
2) Turn off System Restore. (Control Panel,System,System Restore page.)
3) Restart computer into Safe Mode (press F8 repeatedly while booting up, before Windows splash screen appears).
4) Run Malwarebytes, performing Short Scan. Remove anything it finds.
5) Reboot to safe mode, run Malwarebytes Short Scan again.
6) Reboot normally. Check to see that the file (and any similarly named ones) is gone.
7) Turn System Restore back on. Create a restore point.

brandinius2
Feb 10, 09, 7:41 pm
Yup, these residual files may come back to haunt you if not completely removed. Here's what you need to do:

1) Download and install Malwarebytes' Anti-Malware (http://www.malwarebytes.org). Make sure you get the updates when you install.
2) Turn off System Restore. (Control Panel,System,System Restore page.)
3) Restart computer into Safe Mode (press F8 repeatedly while booting up, before Windows splash screen appears).
4) Run Malwarebytes, performing Short Scan. Remove anything it finds.
5) Reboot to safe mode, run Malwarebytes Short Scan again.
6) Reboot normally. Check to see that the file (and any similarly named ones) is gone.
7) Turn System Restore back on. Create a restore point.


+1

Do the above and you'll kill 99.5% of malware infections!



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