Gaming Loyalty Programs - Bally's Atlantic City




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mbstone
Feb 1, 09, 6:24 pm
:mad::mad: Saw a $0 TR offer, not just for a room, or a "Deluxe" room, but a "Premium" room:

If you could build your own private sanctuary in Atlantic City, what would you include? At Bally’s we’re completely confident that any amenity you could dream up for your ideal getaway already exists in our very own premium guest rooms. Here is the checklist of all the dreamy details:
--Spacious floor plan which includes a table and chairs
--Always fashionable art-deco decor, with gold and wood accents throughout the room
--Modern bathroom with granite topped sink and custom granite and tile flooring and a beautifully tiled shower

But when we got there we were told the only available room was in the Claridge Tower. We received a tiny, drab, brown room furnished with one tiny table and two chairs. It looked like the kind of place people go when they are put under house arrest. We thought long and hard to find the words to describe the decor. A flash of inspiration: It's a police interrogation room with a bed. It's also hard to find the words to describe my feelings about having my (Diamond, comp) room downgraded so. I feel used. Lied to. Soiled, even. I've been dissed on reserved nonsmoking rooms before, or even denied a king bed -- but I shouldn't have to wonder whether my spouse thinks I lied to her about getting a premium room. HET, I'm really steamed that I had to break a commitment to my spouse. If this had been Vegas I would have told them where to stick their comp room. But this being AC on a Friday night, I had no other options. Did I mention how decrepit the Claridge Tower is??

After check-in, we ate at the coffee shop called the "6ix Bistro." Now, normally HET Diamond members are given preferred service and a white comment card which is supposed to tell the waitstaff to give the Diamond guest decent service. But we were invisible to the waitstaff. I had to get up and ask for the manager 3 times just to find our waiter. We asked for tartar sauce and were given some tasteless substance that reminded me of motor oil.

In the plus column, the Claridge has a 90-degree indoor heated brominated pool, 10A-6P, also featuring poolside service and a kid arcade. Don't bother with the spa, where the men's jacuzzi was out of order and the exercise room uninviting.

The Diamond Lounge at Bally's was huge and featured overstuffed leather chairs and an ocean view. It was superior to the other Diamond lounges I've encountered; we were not asked to pay; and the spread featured fried chicken, rigatoni with beef, and various sandwiches, soup, salad, and dessert. It reminded us of a cruise ship. We also enjoyed the seafood buffet at the Wild West, a small HET casino situated in between Bally's and Caesars.

While even the worst hotels get props from me for having 90-degree heated pools, I can't recommend this property because of being stiffed on the room type.


baccarat_king
Feb 1, 09, 8:06 pm
Sad, but true.

The reason I never book @ Bally's in AC. The rooms range from very nice butler suites to the worst rooms in AC (Claridge and Dennis Towers).

All of the other AC Harrah's properties, have an "acceptable" room, even in their worst category, but NOT Bally's.

Though, I do agree, the Bally's diamond lounge is very nice. Everything else, not so nice --- well, actually, they have a decent casino floor.

Sorry you had a sad visit! Next time, stick with Harrah's in the colder months, and Caesar's in the warmer months... or, even Showboat....

Bally's rooms = YMMV ;);)

mbstone
Feb 1, 09, 8:14 pm
I wanted to check out the new Marina but couldn't get it comped. I would have gladly paid for a room there if I had had the option.


Mr. Vker
Feb 1, 09, 8:23 pm
It has gone downhill quite a bit. We played there regularly and heavily for 8 years before switching to Borgata last year.

nrr
Feb 9, 09, 11:46 am
Sad, but true.

The reason I never book @ Bally's in AC. The rooms range from very nice butler suites to the worst rooms in AC (Claridge and Dennis Towers).

All of the other AC Harrah's properties, have an "acceptable" room, even in their worst category, but NOT Bally's.

Though, I do agree, the Bally's diamond lounge is very nice. Everything else, not so nice --- well, actually, they have a decent casino floor.

Sorry you had a sad visit! Next time, stick with Harrah's in the colder months, and Caesar's in the warmer months... or, even Showboat....

Bally's rooms = YMMV ;);)

According to Casino Magazine, all of the Dennis Tower rooms have been remodeled and are now "upscale":).

themadzins
Feb 15, 09, 10:25 pm
We too got stuck in the Claridge Tower and did not like it. It was clean but old and dingy. There was a time that Bally's was THE place for us...any night we could get a comp and a nice clean hotel room. Those days are over.

If we do use the total rewards comps we stay at Harrah's. You will love the pool area. However, the last time staying there we had a dingy and smoke smelling room even though it was a non smoking floor. I think it was located right over the smoker's room on the casino floor! It was awful...and I was a smoker at the time! Also, there a a problem with the AC...it did not cool the room. It got so humid that there was water dripping along the inside window sill.

But all in all the Borgata has our business. We love it there. We cannot wait to try out the new WaterClub tower...as soon as we earn enough comps :)!

When in AC stay at The Borgata. You will not be disappointed.

Mr. Vker
Feb 16, 09, 8:22 am
We too got stuck in the Claridge Tower and did not like it. It was clean but old and dingy. There was a time that Bally's was THE place for us...any night we could get a comp and a nice clean hotel room. Those days are over.

If we do use the total rewards comps we stay at Harrah's. You will love the pool area. However, the last time staying there we had a dingy and smoke smelling room even though it was a non smoking floor. I think it was located right over the smoker's room on the casino floor! It was awful...and I was a smoker at the time! Also, there a a problem with the AC...it did not cool the room. It got so humid that there was water dripping along the inside window sill.

But all in all the Borgata has our business. We love it there. We cannot wait to try out the new WaterClub tower...as soon as we earn enough comps :)!

When in AC stay at The Borgata. You will not be disappointed.

Our story is identical to yours. I will tel you this about the Borgata. We had ONLY stayed in the Water Club prior to this weekend. This time we mixed it up for something new. 1st night Water Club, 2nd night Borgata. We liked Borgata better. Softer bed, fridge, coffee maker and better room service menu. Amenities are nicer at Water Club, but overall we liked Borgata better.



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