Helena Handbaskets
Jan 22, 09, 12:55 pm
If I end up stranded overnight due to an airline cancellation/misconnection/etc. where the airline is offering compensation for an overnight stay, is there a way to ensure or at least enhance my chances of getting the hotel stay at one whose loyalty program I participate in, and getting points and/or status credit for the stay?
I suspect the answers to this vary by airline and perhaps by hotel chain as well, but while I'm interest to know of any airline/hotel combination that would allow this to work, my specific interest is in situations involving Delta and Starwood (or Priority Club or Marriott).
In every situation I've encountered in the past, the airline has either booked the reservation and I get no choice of hotel and no points anyway, or they offer a voucher good for a rate that doesn't qualify for points, and it's again at a hotel of their choosing. In some cases I'd be willing to trade the airline's offer for cash or even a cash voucher for future travel on the airline, valued at less than their cost for their standard offer, so I could apply that value toward a decent rate at a nearby Starwood hotel. That is, say Delta is offering a free night at the Hampton, and they're paying maybe a $90 pre-negotiated rate. I might be willing to trade that for $75 cash or even a $75 Delta Dollars voucher if I could find a $120 rate at a Sheraton with shuttle service.
The airline would come out ahead in that case, not just because of the $15 savings, but because there'd be one more passenger they wouldn't have to send to the Motel 6 because they'd already filled up the Hampton. But I don't know how to get past the "sorry, the computer won't let me do that" issue.
Related to this, if I simply ignored the airline's offer and booked a room independently, is there a good way to get the airline to vouch for me with my chosen hotel to justify a discounted "stranded flyer" rate?
Anyone with experience or ideas about how to make such a situation work to my advantage?
I suspect the answers to this vary by airline and perhaps by hotel chain as well, but while I'm interest to know of any airline/hotel combination that would allow this to work, my specific interest is in situations involving Delta and Starwood (or Priority Club or Marriott).
In every situation I've encountered in the past, the airline has either booked the reservation and I get no choice of hotel and no points anyway, or they offer a voucher good for a rate that doesn't qualify for points, and it's again at a hotel of their choosing. In some cases I'd be willing to trade the airline's offer for cash or even a cash voucher for future travel on the airline, valued at less than their cost for their standard offer, so I could apply that value toward a decent rate at a nearby Starwood hotel. That is, say Delta is offering a free night at the Hampton, and they're paying maybe a $90 pre-negotiated rate. I might be willing to trade that for $75 cash or even a $75 Delta Dollars voucher if I could find a $120 rate at a Sheraton with shuttle service.
The airline would come out ahead in that case, not just because of the $15 savings, but because there'd be one more passenger they wouldn't have to send to the Motel 6 because they'd already filled up the Hampton. But I don't know how to get past the "sorry, the computer won't let me do that" issue.
Related to this, if I simply ignored the airline's offer and booked a room independently, is there a good way to get the airline to vouch for me with my chosen hotel to justify a discounted "stranded flyer" rate?
Anyone with experience or ideas about how to make such a situation work to my advantage?