Tenacious
Jan 12, 09, 6:49 pm
THE WALL STREET JOURNAL
JANUARY 13, 2009
The Department of Transportation's enforcement of airline rules dropped sharply last year with the total of fines levied against airlines and travel companies falling to the lowest level since 2001.
The enforcement decline comes even though consumer complaints have been rising and the past two years have seen outcries over airlines leaving passengers stranded on airplanes for hours and surprising passengers with a plethora of new fees and surcharges.
http://online.wsj.com/article/SB123180118052175095.html
JANUARY 13, 2009
The Department of Transportation's enforcement of airline rules dropped sharply last year with the total of fines levied against airlines and travel companies falling to the lowest level since 2001.
The enforcement decline comes even though consumer complaints have been rising and the past two years have seen outcries over airlines leaving passengers stranded on airplanes for hours and surprising passengers with a plethora of new fees and surcharges.
http://online.wsj.com/article/SB123180118052175095.html