Practical Travel Safety Issues - NEXUS to Global Entry Transition Update

I recently transitioned from NEXUS to Global Entry and I was approved without needing to schedule an interview. I called IAH to verify that, and they assured me I did not need an interview. I just came through ATL using the kiosks for the first time, and I learned a couple things.

1. If you had your biometrics done for NEXUS, and after completing the GE application you are immediately approved without an interview, you are not done!

2. The kiosks accepted my passport and fingerprints without problem, but the CBP officer at the customs area exit really wanted to see the CBP sticker in my passport that I would have received at an interview. He let me through, but advised me that in the future it would be a problem.

3. The stickers are not just trophies, they are logged out to your passport, and they are not available except during GE interview hours, according to the ATL CBP supervisor. The supervisor wanted me to return to the point that I did my NEXUS interview to get the sticker...well that was in Champlain NY, and I doubt I will be back anytime in the next 5 years. So he finally admitted that any GE interview office can do the sticker, with an appointment, so essentially, an interview.

4. The kiosks are not completely up to date. I tried two, and while they accepted my flight number, neither had my departure city (MAN) on the list. But it doesn't matter! Both the CBP officers and I learned that you can put in another city (LHR in my case) and it will then spit out your little ticket. The ticket does not show the city, so no problem down the line.

So, the moral of the story is, if you are still waiting to get your NEXUS interview and you might get GE, get the sticker if possible. If you are doing a lateral into GE, give yourself a little extra time at your gateway city to drop by the office and get it, or be prepared to do some fast talking at the customs exit. Other than these hiccups, it was a sweet system, very fast.

I recently transitioned from NEXUS to Global Entry and I was approved without needing to schedule an interview. I called IAH to verify that, and they assured me I did not need an interview. I just came through ATL using the kiosks for the first time, and I learned a couple things.

1. If you had your biometrics done for NEXUS, and after completing the GE application you are immediately approved without an interview, you are not done!

2. The kiosks accepted my passport and fingerprints without problem, but the CBP officer at the customs area exit really wanted to see the CBP sticker in my passport that I would have received at an interview. He let me through, but advised me that in the future it would be a problem.

3. The stickers are not just trophies, they are logged out to your passport, and they are not available except during GE interview hours, according to the ATL CBP supervisor. The supervisor wanted me to return to the point that I did my NEXUS interview to get the sticker...well that was in Champlain NY, and I doubt I will be back anytime in the next 5 years. So he finally admitted that any GE interview office can do the sticker, with an appointment, so essentially, an interview.

4. The kiosks are not completely up to date. I tried two, and while they accepted my flight number, neither had my departure city (MAN) on the list. But it doesn't matter! Both the CBP officers and I learned that you can put in another city (LHR in my case) and it will then spit out your little ticket. The ticket does not show the city, so no problem down the line.

So, the moral of the story is, if you are still waiting to get your NEXUS interview and you might get GE, get the sticker if possible. If you are doing a lateral into GE, give yourself a little extra time at your gateway city to drop by the office and get it, or be prepared to do some fast talking at the customs exit. Other than these hiccups, it was a sweet system, very fast.


The "point of interview" stuff is nonsense. I needed to update something in my files in person, I did so at a different Canadian airport than where I interviewed. No appointment, just walked in, per the instructions I got.

I would take what anyone in the U.S., including CBP folks, say about NEXUS with a grain of salt.

I recently transitioned from NEXUS to Global Entry and I was approved without needing to schedule an interview. I called IAH to verify that, and they assured me I did not need an interview. I just came through ATL using the kiosks for the first time, and I learned a couple things.

1. If you had your biometrics done for NEXUS, and after completing the GE application you are immediately approved without an interview, you are not done!

2. The kiosks accepted my passport and fingerprints without problem, but the CBP officer at the customs area exit really wanted to see the CBP sticker in my passport that I would have received at an interview. He let me through, but advised me that in the future it would be a problem.

3. The stickers are not just trophies, they are logged out to your passport, and they are not available except during GE interview hours, according to the ATL CBP supervisor. The supervisor wanted me to return to the point that I did my NEXUS interview to get the sticker...well that was in Champlain NY, and I doubt I will be back anytime in the next 5 years. So he finally admitted that any GE interview office can do the sticker, with an appointment, so essentially, an interview.


I did the NEXUS -> GlobalEntry crossover and got instant approval, with no mention of a sticker in GOES. When I recently used GlobalEntry to enter the country, the officer made no mention of a sticker; he simply took my little receipt and let me go.

I'm still planning to get my sticker.

Note: The CBP officer who told you to return to the NEXUS enrollment center for a GlobalEntry sticker must have been misinformed. The NEXUS centers in Canadian airports are not on the list of GlobalEntry interview locations; thus, it's doubtful that the officers would be equipped to issue the stickers for a program they do not manage at those locations.


4. The kiosks are not completely up to date. I tried two, and while they accepted my flight number, neither had my departure city (MAN) on the list. But it doesn't matter! Both the CBP officers and I learned that you can put in another city (LHR in my case) and it will then spit out your little ticket. The ticket does not show the city, so no problem down the line.

I had the same thing happen when I used the kiosk when returning from BGI. The machine didn't have BGI listed, but it did have an "Other Country" option (or something similar, like "My country is not listed"), which I chose. The machine generated the printout without a problem.


So, the moral of the story is, if you are still waiting to get your NEXUS interview and you might get GE, get the sticker if possible. If you are doing a lateral into GE, give yourself a little extra time at your gateway city to drop by the office and get it, or be prepared to do some fast talking at the customs exit. Other than these hiccups, it was a sweet system, very fast.

Thanks for the advice. I think I will do so the next time I'm at ORD.

This post is slighty off topic because I don't have NEXUS but it is about the sticker for global entry.

I have my global entry intervierw at LAX last month and at first was given a CBP sticker, and then told that because I was not yet approved, I could not keep the sticker, and would be contacted after approval about how to get a sticker.

Much to my shock (i.e. the interview was ugly to say the least) the GOES web site today says I am approved for Global Entry. The letter says I "can begin using the program immediately". With a return flight into ORD in August I would love to but don't have a sticker.

I have a long layover in ORD in July on the outbound and have to leave the sterile area to connect on a flight in the international terminal. Can I get the sticker at the CBP office in ORD then?

Or when I return to the USA, after using the Global Entry kiosk, can I get the sticker before encountering customs?

Or should I take the letter at its word and not worry about the sticker?

If it matters I am a permanent resident, non-U.S. citizen. In my case, the sticker would go on my green card.

This post is slighty off topic because I don't have NEXUS but it is about the sticker for global entry.

I have my global entry intervierw at LAX last month and at first was given a CBP sticker, and then told that because I was not yet approved, I could not keep the sticker, and would be contacted after approval about how to get a sticker.

Much to my shock (i.e. the interview was ugly to say the least) the GOES web site today says I am approved for Global Entry. The letter says I "can begin using the program immediately". With a return flight into ORD in August I would love to but don't have a sticker.

I have a long layover in ORD in July on the outbound and have to leave the sterile area to connect on a flight in the international terminal. Can I get the sticker at the CBP office in ORD then?

Or when I return to the USA, after using the Global Entry kiosk, can I get the sticker before encountering customs?

Or should I take the letter at its word and not worry about the sticker?

If it matters I am a permanent resident, non-U.S. citizen. In my case, the sticker would go on my green card.



I've used GlobalEntry at ORD quite a few times, and I've never been asked to show my sticker. Nor at JFK. (Perhaps ATL is more strict.)

I was in exactly your situation, and I picked up my GlobalEntry sticker at JFK with no problem. I simply walked in, explained that I was already an approved member, and the guy gave me a sticker (and an extra one for my new passport when I renew it in 2012).

So where does this "sticker" thing actually go on your passport? A visa page? How big is it? Does it look goofy?

I've used GlobalEntry at ORD quite a few times, and I've never been asked to show my sticker. Nor at JFK. (Perhaps ATL is more strict.)

Very good to know. The sticker didn't look like something that would last 6-9 years (the expiration dates of my GlobalEntry and green cards, respectively).


I was in exactly your situation, and I picked up my GlobalEntry sticker at JFK with no problem. I simply walked in, explained that I was already an approved member, and the guy gave me a sticker (and an extra one for my new passport when I renew it in 2012).

Thx ESpen36, but a clarification: where exactly did you pick it up? At the CBP office in JFK land side (where one would have a GlobalEntry interview) or from one of the CBP officers while clearing customs and immigration (and if so, at what point exactly in the process: before you used the kiosk, before you cleared customers, etc.)? The CBP officer who interrogated me in LAX seemed to think this sticker was important, and so I don't want to mess up my GlobalEntry status on day 1.

All of this talk is making me a bit nervous. My fear about Global Entry is that it will all be a big "bait and switch": have people pay and biometrically register with the promise that you can usually walk through without any questions and then find all sorts of reasons to stop and question you, presenting as much hassle as the current system.

All of this talk is making me a bit nervous. My fear about Global Entry is that it will all be a big "bait and switch": have people pay and biometrically register with the promise that you can usually walk through without any questions and then find all sorts of reasons to stop and question you, presenting as much hassle as the current system.

I'm a green card holder and they already have my finger prints.

I nearly missed my connection in ORD in May because green card holders can no longer use the citizen lines.

For $100 over 6 years, if it gets me to the front of line to answer questions I'm happy to do it. That is not "as much hassle" as what I'm currently faced with.

So where does this "sticker" thing actually go on your passport? A visa page? How big is it? Does it look goofy?
Don't know about passports; in my case it would go on the back of my green card (I would imagine it goes on the back of ones U.S. passport). It is about 1/4" by 1/2" and simply says: "CBP". As for "goofy" the problem is that GlobalEntry is a "cardless" system, and CBP wants a way to identify likely GlobalEntry holders when the kiosk and other IT systems are down, so that the people who paid $100 get something for their money. A card would have been simpler.

Thx ESpen36, but a clarification: where exactly did you pick it up? At the CBP office in JFK land side (where one would have a GlobalEntry interview) or from one of the CBP officers while clearing customs and immigration (and if so, at what point exactly in the process: before you used the kiosk, before you cleared customers, etc.)? The CBP officer who interrogated me in LAX seemed to think this sticker was important, and so I don't want to mess up my GlobalEntry status on day 1.



I picked up the sticker at the landside office in T4, in the colorful enclosed glass hallway to the right of international arrivals. Look in the hallway for the sign that says "NSEERS" in big letters. It's the same CBP office for both GlobalEntry and NSEERS.

The sticker itself is very nondescript...it's just a little white rectangular sticker that says "CBP."

I agree with the other poster: an actual card would have been better. But presumably CBP decided to take full advantage of the MRZ on passports and green cards instead of issuing another card. Presumably the kiosk hardware eventually will be upgraded to accept a swipe of the RFID chip on the new e-passports.



(In case you didn't know, NSEERS (http://www.ice.gov/pi/specialregistration/) is a special departure procedure involving a CBP exit interrogation/search for nationals of the following countries: Iran, Iraq, Libya, Sudan, and Syria. People traveling on passports issued by these countries are not allowed to depart the country without going through NSEERS and getting their boarding passes and I-94s stamped.)

I picked up the sticker at the landside office in T4, in the colorful enclosed glass hallway to the right of international arrivals.

In my case, I'll be looking for the land side office in ORD T5, but now I know to try that before leaving the USA.


I agree with the other poster: an actual card would have been better.


That was me. :D

If CBP would at least mail the sticker, that would help.

I've used the Global Entry System many times and have never had to show the sticker when exiting. It was explained to me that the sticker would allow me to go to the front of the line if the kisoks were down to show that I was registered in the program since I would not have a receipt from the kiosk.

I'm a Nexus card holder who converted to Global Entry and used it for the first time last week coming back from Madrid. When I asked the CBP Officer in the office by the luggage area (NOT the terminal office) about the sticker, he just laughed and said "what do you want a sticker for?" I had no problems other than the officer collecting the printout didn't seem to have ever seen a GE printout.

Scot

I suppose the only benefit for the sticker is that if you get an X on your receipt, having the CBP sticker visible with the receipt will help out when you go up to the nearest booth for help...

Hi Collective Wisdom:

Have my NEXUS interview at YYZ on 24 December. I am a Canadian living in Champaign, Illinois (guess what I do for a living :) ) and have a Green Card, I am hoping to do the Nexus-Global Entry transition once I get the Nexus stuff sorted. Chose YYZ as my in-laws live in the Toronto burbs. One slightly complicating factor is that I will be leaving for a London UK trip 16 December and will be flying into YYZ on 23 December without coming back home to CMI. This means I need to make extra sure I have all my bits and pieces with me when I leave for the UK.

Assuming all goes well with the Nexus stuff, what would be the next step to moving toward the GE? Can I start the process at my Nexus interview? Living makes getting to approved border offices a bit of a hassle.

Any and all comments, helpful hints, suggestions, and/or warnings would be most welcomed.

Cheers, thanks and safe travels,
DocD

I suppose the only benefit for the sticker is that if you get an X on your receipt, having the CBP sticker visible with the receipt will help out when you go up to the nearest booth for help...

That's exactly why you have to have it. Some stations will be unhappy if you don't have the CBP sticker. As with anything involving the travel and government indistry, if you get the answer you don't like or know is wrong, ask somewhere else. Next time OP is in a station like LAX or ORD, go to the landside GE office and get the sticker, but be prepared for it to take an hour.

I agree with the other poster: an actual card would have been better.
I disagree. A card would be more crap to lose. If anything, Global Entry should be completely document-less. Just scan your fingerprints, match to identity. Done.

Hi Collective Wisdom:

Have my NEXUS interview at YYZ on 24 December. I am a Canadian living in Champaign, Illinois (guess what I do for a living :) ) and have a Green Card, I am hoping to do the Nexus-Global Entry transition once I get the Nexus stuff sorted. Chose YYZ as my in-laws live in the Toronto burbs. One slightly complicating factor is that I will be leaving for a London UK trip 16 December and will be flying into YYZ on 23 December without coming back home to CMI. This means I need to make extra sure I have all my bits and pieces with me when I leave for the UK.

Assuming all goes well with the Nexus stuff, what would be the next step to moving toward the GE? Can I start the process at my Nexus interview? Living makes getting to approved border offices a bit of a hassle.

Any and all comments, helpful hints, suggestions, and/or warnings would be most welcomed.

Cheers, thanks and safe travels,
DocD

As far as the process for transitioning to GE, the only thing you need to do is go online to GOES and apply for GE. Since you are already a NEXUS member, you should receive instant approval. I've heard it's been as fast as twenty minutes... Then you go to a US airport and they will show you how to use the machine and then slap the sticker on your passport and you are on your way... My interview only took twenty minutes from the time I walked in the door, until I left...

So what is the purpose of the interview? Is it just a meet and greet to give you a sticker? I have to drive quite a distance to get a sticker.
:)
wopr21

As far as the process for transitioning to GE, the only thing you need to do is go online to GOES and apply for GE. Since you are already a NEXUS member, you should receive instant approval. I've heard it's been as fast as twenty minutes... Then you go to a US airport and they will show you how to use the machine and then slap the sticker on your passport and you are on your way... My interview only took twenty minutes from the time I walked in the door, until I left...

Hi gang:

Did my NEXUS interview at YYZ on 24 December. Went pretty smoothly except I, believe it or not, forgot my new Canadian passport at my in-laws in Mississauga! The Canadian agent was very understanding. We did the interview stuff while my sister-in-law drove the passport to YYZ. Interview, etc took about 20 minutes. Had troubles getting my irises to register in the system. The USA side of the interview was a bit longer with more questions, warnings about cheating, and form to fill out. Passport arrived about ten minutes after the interview, was logged and voila, all done! USA agent said card should be coming from California in mid January. Also, they mentioned that they no longer care about the car registration info as all passengers have to be NEXUS anyway.

When I got home I logged into GOES and did the GE forms. Was pretty painless except I had to redo my countries visited section.. Got approval back in about an hour. No mention of stickers or further interviews.

Cheers and thanks everyone for their very useful comments and suggestions. First international flight will be in Feb (probably from NRT to ORD or DFW). Will report back then.

Happy New Year all.
DocD

That's exactly why you have to have it. Some stations will be unhappy if you don't have the CBP sticker. As with anything involving the travel and government indistry, if you get the answer you don't like or know is wrong, ask somewhere else. Next time OP is in a station like LAX or ORD, go to the landside GE office and get the sticker, but be prepared for it to take an hour.


I disagree. A card would be more crap to lose. If anything, Global Entry should be completely document-less. Just scan your fingerprints, match to identity. Done.

My passport will have to be renewed about 1 year from now. At my interview (several months ago) for GE, the agent said that I would have to bring in my new passport to be updated into the system. When I asked if I had to make an appointment, his response was NO, just come in and it will be taken care of. I hope I won't have to wait one hour.:confused: [When I got my "conditional approval" email, on the day I chose (I went to T4 of JFK), there were no blocked times--I could have chosen any time that day--they were not very busy.

My passport will have to be renewed about 1 year from now. At my interview (several months ago) for GE, the agent said that I would have to bring in my new passport to be updated into the system. When I asked if I had to make an appointment, his response was NO, just come in and it will be taken care of. I hope I won't have to wait one hour.:confused: [When I got my "conditional approval" email, on the day I chose (I went to T4 of JFK), there were no blocked times--I could have chosen any time that day--they were not very busy.

I did a walk-in at ORD and had no porblem.

My passport expires in the summer of 2011 and I am likely to pick up a NEXUS card because I am planning on being in Canada about 10 times a year, not to mention that it is cheaper than Global Entry and gets you access to both. My question is what do I need to do once I renew?

My passport expires in the summer of 2011 and I am likely to pick up a NEXUS card because I am planning on being in Canada about 10 times a year, not to mention that it is cheaper than Global Entry and gets you access to both. My question is what do I need to do once I renew?

Go to a NEXUS enrollment center with your new passport, I believe. Is that practical for you given your travel pattern?

You can also carry your birth certificate with you if you are not traveling by air if you can't get yourself to an erollent center before your next trip. But you do have to update it at some point.

Go to a NEXUS enrollment center with your new passport, I believe. Is that practical for you given your travel pattern?

You can also carry your birth certificate with you if you are not traveling by air if you can't get yourself to an erollent center before your next trip. But you do have to update it at some point.

So the NEXUS validity is not based on the validity of the passport?

I originally applied for NEXUS, doing the required interview + biometric scans.

My passport subsequently expired; I renewed but forgot about updating NEXUS. A year later, I get a mail saying I am automatically approved for Global Entry and can use GOES kiosks immediately. I went online and saw both expired and renewed passports inventoried under "Citizenship Info" and "Admissibility Docs" in both NEXUS and GOES profiles.

It appears the State Dept's systems talk to each other and update the online profiles with new passport info, no need to go into the NEXUS office to update them. The NEXUS and GOES renewal dates remain unchanged after renewal.

That's exactly why you have to have it. Some stations will be unhappy if you don't have the CBP sticker. As with anything involving the travel and government indistry, if you get the answer you don't like or know is wrong, ask somewhere else. Next time OP is in a station like LAX or ORD, go to the landside GE office and get the sticker, but be prepared for it to take an hour.

I live in LAX, so I went to LAX when I was nearby and the agents were a little crabby about me not having made an appointment, because they thought I had to be interviewed and wanted to know where my letter was. I explained, as second time, that I have a NEXUS card and the guy is like "oh, let me see your NEXUS card." I guess not too many NEXUS holders at LAX. In the end, it took about 20 minutes or so including him putting my sticker on the inside back cover (I know we are keep a tally here) and showing me the machine.

I disagree. A card would be more crap to lose. If anything, Global Entry should be completely document-less. Just scan your fingerprints, match to identity. Done.

Actually, I don't get why they don't copy the Canucks and do iris scans. Fingerprints are old fashioned and more easily faked anyway. Also, given that many people already have finger prints that have been live scanned (all members of the California Bar do), why can't they just take them from that database?

So what is the purpose of the interview? Is it just a meet and greet to give you a sticker? I have to drive quite a distance to get a sticker.
:)
wopr21

If you have NEXUS already, there is no interview. They just verify you, scan your passport to make sure it is in the system, put the sticker in and show you how to use the machine.

I originally applied for NEXUS, doing the required interview + biometric scans.

My passport subsequently expired; I renewed but forgot about updating NEXUS. A year later, I get a mail saying I am automatically approved for Global Entry and can use GOES kiosks immediately. I went online and saw both expired and renewed passports inventoried under "Citizenship Info" and "Admissibility Docs" in both NEXUS and GOES profiles.

It appears the State Dept's systems talk to each other and update the online profiles with new passport info, no need to go into the NEXUS office to update them. The NEXUS and GOES renewal dates remain unchanged after renewal.

That is really interesting, since my passport expires next year. Hopefully it is an automatic process. I think I will still confirm with NEXUS and GE anyway.

That is really interesting, since my passport expires next year. Hopefully it is an automatic process. I think I will still confirm with NEXUS and GE anyway.

Used the GE kiosk on arrival at JFK with the renewed passport (auto-updated in the GOES online profile). No problems whatsoever, bypassed 99% of the arrival hordes on a late Sun evening. Very cool to not even need the customs form.

I had to tell the man directing arriving passengers into lines, Global Entry, Global Entry, Global Entry, several times before he understood what I meant. I seemed the only one out of 500+ arriving bodies to use the kiosk.

I had to tell the man directing arriving passengers into lines, Global Entry, Global Entry, Global Entry, several times before he understood what I meant. I seemed the only one out of 500+ arriving bodies to use the kiosk.

That had to be nice. I hope GE grows enough that they keep it around forever, but not so much that it starts backing up like the current passport desk lines.

The big question is when are they going to expand Global Entry to Canadian NEXUS holders. Although I usually enter the States through YYZ or by land, it would be very nice not to have to talk to CBP when transiting back from somewhere overseas.

Used the GE kiosk on arrival at JFK with the renewed passport (auto-updated in the GOES online profile). No problems whatsoever, bypassed 99% of the arrival hordes on a late Sun evening. Very cool to not even need the customs form.


Ahhh....so do you mean the GOES profile automatically displayed your new passport number at some point after you received your passport in the mail? Or did you have to log in and type in the new number yourself?

Also, given that this thread is about the NEXUS-GE connection: are you a NEXUS member too? And did you have to go back to a Canadian airport to get your new passport re-updated in the CBSA system? (or did it happen in GOES automatically as well?)


THANKS! This is important info for me, since my passport is expiring in 2012 and I'd really rather not make a special trip up to YYZ just to have my new passport details recorded in the system. (although that's exactly what the CBSA officer told me I would have to do every time I received new passports)

I understand that there are some GOES offices where they can update both GOES and Nexus, the GOES office near Boeing field in Seattle apparently can do that, so there must be others.

I disagree. A card would be more crap to lose. If anything, Global Entry should be completely document-less. Just scan your fingerprints, match to identity. Done.

I think they should forget about the prints and use the same iris scanning equipment the Canadians use.


THANKS! This is important info for me, since my passport is expiring in 2012 and I'd really rather not make a special trip up to YYZ just to have my new passport details recorded in the system. (although that's exactly what the CBSA officer told me I would have to do every time I received new passports)

The CBSA officer who interviewed me told me that I would need to call a NEXUS Enrollment Center, but did not say I had to come in. I will call next year to find out.

I understand that there are some GOES offices where they can update both GOES and Nexus, the GOES office near Boeing field in Seattle apparently can do that, so there must be others.

The office near BFI is a NEXUS Enrollment Center.

I understand that there are some GOES offices where they can update both GOES and Nexus, the GOES office near Boeing field in Seattle apparently can do that, so there must be others.


There is no such thing as a "GOES office." You must mean GlobalEntry.

(GOES is just the online system used for applying for various trusted traveler programs, including GE, NEXUS, SENTRI, and FAST.)

I think they should forget about the prints and use the same iris scanning equipment the Canadians use.



The CBSA officer who interviewed me told me that I would need to call a NEXUS Enrollment Center, but did not say I had to come in. I will call next year to find out.



The office near BFI is a NEXUS Enrollment Center.

I was told at SEATAC when I did my interview for Global Entry that I could renew both my Nexus and GE at the Boeing field office as there were officers there that could do it.

Ahhh....so do you mean the GOES profile automatically displayed your new passport number at some point after you received your passport in the mail? Or did you have to log in and type in the new number yourself?

sorry for the delayed response - just seeing this now. The GOES profile auto-updated, I didn't update anything myself (except my password because I forgot it after not logging in for so long :D )

Also, given that this thread is about the NEXUS-GE connection: are you a NEXUS member too? And did you have to go back to a Canadian airport to get your new passport re-updated in the CBSA system? (or did it happen in GOES automatically as well?)

Yes, I'm originally a NEXUS member and got automatically enrolled in GOES. Good question about the Canadian side...NEXUS seems to use GOES as a common database, and the below from the CBSA website implies no office visit is needed to update passport info:

http://www.cbsa-asfc.gc.ca/prog/nexus/contact-coordonnees-eng.html#c1

Current NEXUS Members
Updates to personal information

NEXUS members can access the Global Online Enrollment System (GOES) to update address changes, passport and Permanent Resident Card information.

You must visit a NEXUS Enrolment Centre at once if one of the following applies:

* you have other updates to personal information;

THANKS! This is important info for me, since my passport is expiring in 2012 and I'd really rather not make a special trip up to YYZ just to have my new passport details recorded in the system. (although that's exactly what the CBSA officer told me I would have to do every time I received new passports)

NP...it would seem silly to have to deliver the information in person. OTOH if one travelled north frequently, it wouldn't be an issue...if one didn't, one wouldn't need NEXUS anyway...

Hi was wondering if anybody has global entry first and is now applying for NEXUS and what's the experience is like?

I did the same thing (found out a month later here that it is cheaper easier to go the other way).

When you have GE first it has no bearing on the Nexus application. Your process and timeline will be the same as someone getting Nexus only. If you have a choice make sure you do your interview at a location that can do the iris scan for Canada. I did my interviews in Buffalo and had to drive over to Fort Erie to get the iris scan.

I did the same thing (found out a month later here that it is cheaper easier to go the other way).

When you have GE first it has no bearing on the Nexus application. Your process and timeline will be the same as someone getting Nexus only. If you have a choice make sure you do your interview at a location that can do the iris scan for Canada. I did my interviews in Buffalo and had to drive over to Fort Erie to get the iris scan.

The logic is if you have NEXUS you have been cleared by both the Canadian and US border agencies.

If you have GE only then Canada knows nothing about you and has not reviewed your file and therefore you are required to apply via the normal channels.

If you have NEXUS already, there is no interview. They just verify you, scan your passport to make sure it is in the system, put the sticker in and show you how to use the machine.

Just got my GE sticker at IAD (after having previously done the whole NEXUS process up in Niagara Falls/Fort Erie a couple of weekends ago). CBP officers were a little confused that I hadn't gotten a CBP sticker at my NEXUS interview :rolleyes: ...

Anyway, it took all of ~2-3 minutes. They scanned my passport, saw I had been admitted to the program, and put my sticker on the inside back cover (for the tally). They didn't even go through the machine with me (which doesn't bother me at all; I'm pretty intuitive about such things, and I figure it can't be that different from NEXUS, other than the iris scan vs. fingerprints), though they did hand me the reminder card/cheat sheet on how to use them.

All in all, very simple. I'm very glad I did both NEXUS and GE... and more importantly, in the right order!

The big question is when are they going to expand Global Entry to Canadian NEXUS holders. Although I usually enter the States through YYZ or by land, it would be very nice not to have to talk to CBP when transiting back from somewhere overseas.

Is it possible for a Canadian living in Canada, who is NEXUS approved, to move to GE laterally now? My last call to NEXUS a year ago resulted in a "NO".

I am Canadian, live in Canada, have NEXUS but often enter US via ATL and then on to MSP and YWG. I would really like to have GE for entry into ATL as it will save me 1 - 2 hours every time. Going from YWG-MSP is no problem as NEXUS works fine for that trip.

Any Canadians in Canada that have both NEXUS and GE?

Is it possible for a Canadian living in Canada, who is NEXUS approved, to move to GE laterally now? My last call to NEXUS a year ago resulted in a "NO".

I am Canadian, live in Canada, have NEXUS but often enter US via ATL and then on to MSP and YWG. I would really like to have GE for entry into ATL as it will save me 1 - 2 hours every time. Going from YWG-MSP is no problem as NEXUS works fine for that trip.

Any Canadians in Canada that have both NEXUS and GE?

Nope still waiting....

Current approved NEXUS or SENTRI members, who are U.S. Citizens or U.S. Lawful Permanent Residents, can now apply for Global Entry trusted traveler program at no additional cost via the Global Online Enrollment System GOES web site.

I know this thread is geared towards people doing NEXUS>GE, but I have a question about going the other way.. I applied for NEXUS tonight (I am also a GE approved user), and was sent to pending purgatory. I understand that the Canadians do a more thorough background check, so you can't do the instant approval that NEXUS>GE may give you..

Anyway, once I get approved, what would the interview be like? Seems like I need to bring something to prove my residency in the US.. Can I just bring my passport, DL, and PP card, or would they need something else? Any indication of the types of questions they would ask during the interview?

Thanks for the help.

I know this thread is geared towards people doing NEXUS>GE, but I have a question about going the other way.. I applied for NEXUS tonight (I am also a GE approved user), and was sent to pending purgatory. I understand that the Canadians do a more thorough background check, so you can't do the instant approval that NEXUS>GE may give you..

Anyway, once I get approved, what would the interview be like? Seems like I need to bring something to prove my residency in the US.. Can I just bring my passport, DL, and PP card, or would they need something else? Any indication of the types of questions they would ask during the interview?

Thanks for the help.

Documents to prove permanent residency can be any utility bill (hydro/water/city taxes/cable TV etc) indicating your physical address, or a mailed bank statement to your physical address. Bills sent to a mailbox are not accepted.

As for the interview, being Canadian I am not sure what questions will be asked for an American citizen but my interview consisted mostly of questions to double check the documentation that was provided for approval. Nothing "fancy" was asked i.e. no "new" questions other than those that were answered on paper with the aplication.

Anyway, once I get approved, what would the interview be like? Seems like I need to bring something to prove my residency in the US.. Can I just bring my passport, DL, and PP card, or would they need something else? Any indication of the types of questions they would ask during the interview?

There's an extensive thread in the Air Canada Aeroplan forum dealing with Nexus that may help answer your questions: http://www.flyertalk.com/forum/air-canada-aeroplan/760859-nexus-information-thread.html

I can't remember everything they asked me, but it was not too painful. Both the Canadian and U.S. agents interview you.

I have a question about NEXUS -> GE

I was approved for NEXUS last week. In GOES, the only 'Program Membership' listed is NEXUS. Below that, it has a bolded sentence that says the following:

As a NEXUS member, you can now use the Global Entry kiosks located at the top 20 major U.S. international airports to enter the U.S. To use the Global Entry kiosks, you must use a valid machine readable U.S. passport. Do not use your NEXUS card in the kiosk, but you may wish to carry it with you. There is no additional cost to use Global Entry, and you may use it for the duration of your NEXUS membership. Additional information about Global Entry can be found at http://www.GlobalEntry.gov/. If you do not wish to use Global Entry kiosks, please disregard this message.

If I click on 'Enroll in a New Program', it has both NEXUS and Global Entry disabled as options. So I can't apply for GE at all...

It appears that I automatically got GE with NEXUS? :confused: This does not seem to agree with other posts I see here.

Can a GE approved user go thru the Nexus lanes at YYZ or YUL to clear US immigration if US-bound?

I received my conditional approval notice for NEXUS today, and just wanted to see if there is a particular office I should visit. Does the one near Boeing Field in Seattle have the iris scan capability?

If I click on 'Enroll in a New Program', it has both NEXUS and Global Entry disabled as options. So I can't apply for GE at all...

It appears that I automatically got GE with NEXUS? :confused: This does not seem to agree with other posts I see here.

I was also approved earlier this month, and see the same thing as well, so you're not alone. I haven't bothered to e-mail or call anyone to find out, but figure that I'll likely do so at some point before I travel internationally, especially since I'll want to inquire about the CBP sticker anyway.

I received my conditional approval notice for NEXUS today, and just wanted to see if there is a particular office I should visit. Does the one near Boeing Field in Seattle have the iris scan capability?

The enrollment center at Boeing Field (where I interviewed) does not have the iris scan. I'm kind of surprised that (at a quick glance, at least) the official NEXUS site doesn't seem to have a list. I did find a list at http://usa.immigrationvisaforms.com/travel/nexus-iris-scan-locations , though.

The enrollment center at Boeing Field (where I interviewed) does not have the iris scan. I'm kind of surprised that (at a quick glance, at least) the official NEXUS site doesn't seem to have a list. I did find a list at http://usa.immigrationvisaforms.com/travel/nexus-iris-scan-locations , though.

I did the one at Boeing field because I was in Issaquah, WA one week and it was around the time of my conditional approval. You can add your irises later at any Canadian airport without an appointment so it didn't seem like a big deal to me.

Can a GE approved user go thru the Nexus lanes at YYZ or YUL to clear US immigration if US-bound?

No.

Logic dictates that one should be able to since it is a US POE, but it isn't setup for that. It would be similar to asking why a GE member cannot use the NEXUS lane or SENTRI lane into the US; all the clearances (Trusted Traveler) are there, but infrastructure to use a passport and not a NEXUS/SENTRI card for that purpose is not in place much like it is not in place at the airprot kiosks.

Now, if you want to try your luck with the crew line . . .

I am a little confused about the talks of a "sticker." I had my NEXUS interview a year and half ago, and I don't recall specifically a "sticker".

Does anyone have a screenshot of what it should look like so I can go search in my files?

After you've had the GE interview and cleared they place a little sticker that says CBP inside the back cover of your passport.

I am a little confused about the talks of a "sticker." I had my NEXUS interview a year and half ago, and I don't recall specifically a "sticker".

Does anyone have a screenshot of what it should look like so I can go search in my files?

Looks like this

http://friendlyskies.smugmug.com/photos/1195683108_jxQFo-L.jpg

I know a lot of people are just doing the NEXUS first before doing the automatic approval for GE as it saves $50, but does anyone know if the approval still says "you're now approved for GE and can use this immediately" with no mention whatsoever about the CBP sticker?

I too went through the NEXUS then to GE process about a year ago. But had I not checked this thread, I would've never known that I needed the CBP sticker in my Passport as I too only received the same message as the OP did.

So I went to my local airport's CBP office saying that I'm already approved from NEXUS, and the LAX CBP said "no you're not, you should've gotten a conditional approval letter to come for an interview." When I showed the GOES page on the laptop, he said "the website's messed up." Go figure. :rolleyes:

But he insisted on doing the GE interview anyway. When he logged onto his computer, he then says "you already have your fingerprint in the system." Yeah, because I already did it at my NEXUS interview in YYC perhaps? :rolleyes:

Then he states that I only paid $50 for NEXUS and I needed an additional $100 more the GE. I then again showed him the cbp.gov website stating that NEXUS gets GE gratis. He then mumbles something about "well that's just wrong, it costs us money to run those machines, I'm going to tell my supervisor about this." What? (also had to stop myself from arguing that it ain't your money to begin with, it's my taxpayer money)

After all this, he finally gives me the CBP sticker. I was imagining it to be some super duper high-tech hard-to-forge stuff, but all he did was peeled off a sticker from a roll behind his desk and stickered it to the back page of my passport.

Huh? It kinda left me a bit disappointed through this whole ordeal.


GOES told me I can start using it immediately. I can take that word for word. It never stated I needed to go for another interview or a get a sticker
Had I not checked FT, I'd never known this that this sticker was such a big deal
The CBP guy at LAX really gave me a hard time by not knowing the NEXUS to GE thing
And all I got was this sticker what looks likes any shmo can make on their own at Kinkos?



But at least I'm glad I got it, because the first time I used it at ORD, the customs guys actually checked the back of my passport for the CBP. After going through this and reading the experience on this thread, who knows what might've happened. Sheesh.

Thanks for the pic and the description. I am Canadian, and were not eligible for GE. So, if one only gets the sticker from GE (and not NEXUS) that may explain why I don't know about it.

Out of curiousity: is everyone who got checked for Sticker on US passport?

Thanks for the pic and the description. I am Canadian, and were not eligible for GE. So, if one only gets the sticker from GE (and not NEXUS) that may explain why I don't know about it.

Out of curiousity: is everyone who got checked for Sticker on US passport?

NEXUS members are now being "recognised" by the Global Entry machines without having to do anything other than just be a NEXUS member. I was able to use the GE machines in ORD without having done anything other than being enrolled in NEXUS. It grabbed my fingerprints, spat out my card, and off I went. The only thing is that they do ask to see the CBP sticker so they simply told me to pop over to the ORD CBP office and grab a sticker. It took about 5 minutes, no paperwork or interview required.

So if you are able to enroll in NEXUS, this will allow you to double dip into both GE and NEXUS for both Canada and all US, and only $50 to boot.

Lets dispel some rumors.

Canadians ARE eligible for Global Entry. Just check the site.

NOW, If you have NEXUS, here is what you should know:

NEXUS would like you to believe that you can just walk up to any Global Entry Kiosk and use it.

While some persons have done it successfully, it does not mean that you are enrolled in Global Entry. There is a Partial merger of the two programs. IF the airline in which you are coming from transmits your information 100% exactly as your travel document, there is a good chance it might work. If even 1 space is off, you could end up with the dreaded "X".

If you have NEXUS, you will LIKELY qualify under the Global Entry standards. Although, not everyone does. In order to be "Properly" enrolled into Global Entry, you should stop at ANY Global Entry Enrollment Center (NOT NEXUS, unless they do both at the same location).

Your Passport MUST be scanned into the system in order for the Kiosk to consistently recognize your enrollment. Failure to do so, again, could result in the dreaded "X".

Typically you will not need an appointment, but each office may vary as hours and staffing differ at each location.

If you had fingerprints/photo done under 2yrs from the date you show up to the office, you should be out the door typically in about 5 minutes or less. If it has been more then 2 years, it will be more like 20 minutes.

The cross enrolling officer has the discretion to check your profile for violations of the program, and run any additional check they feel necessary before cross enrolling a NEXUS member.

The "Sticker" does not magically make the make the Kiosk work, but it does show an Officer that you were properly enrolled into Global Entry. Global Entry members will get this if approved at the end of the interview.

Stickers may or may not be given by certain offices to NEXUS crossover enrollments. Although having one does show an officer that you were likely "Properly" cross enrolled.

If you were cross enrolled and never got a sticker, you can always ask an enrollment center for one. If your getting cross enrolled, ask for one during the process.

NEXUS members, your Global Entry privileges are valid for the duration of your NEXUS card.

I got my Nexus at the Detroit/Windsor Entry center and they set me up for Global Entry at the same time which includes the sticker in the back of my passport. I need to stop by a Canadian airport to get the iris scan for air arrivals into Canada, but I'm otherwise all set.

I finally got around to applying. I was most interested in Global Entry but I applied to Nexus as it saves $50. I was conditionally approved and was looking at setting up the interview. All places are along the US/Canada border. Is this the only option? I'm in Dallas. I may have to just do Global Entry if that's true.

I finally got around to applying. I was most interested in Global Entry but I applied to Nexus as it saves $50. I was conditionally approved and was looking at setting up the interview. All places are along the US/Canada border. Is this the only option? I'm in Dallas. I may have to just do Global Entry if that's true.

As far as I know, that's the only option. The Nexus interview involves a Canadian customs/immigrations official and that's the reason it takes place along the border. During my interview, both a US and a Canadian official were present.

During my interview, both a US and a Canadian official were present.

Me too. The Canadian one was the "bad cop" and grilled me. The US one, not so much.

Your post was great. I should have looked in FT before wasting time on the government web sites or calling the toll free #.

How long is the NEXUS card valid? I assume 5 years like GE but I have not seen that written any place.

How long is the NEXUS card valid? I assume 5 years like GE but I have not seen that written any place.

Valid 5 years from the date of your next birthday - at least that's the case with mine and I think I also read that somewhere on FT....

As far as I know, that's the only option. The Nexus interview involves a Canadian customs/immigrations official and that's the reason it takes place along the border. During my interview, both a US and a Canadian official were present.

I missed the part of the interview locations. Now I went to apply for GE and it won't let me cause of the pending Nexys app LOL. It says the conditional approval is good for 30 days so maybe after that I can try GE.

Your post was great. I should have looked in FT before wasting time on the government web sites or calling the toll free #.

How long is the NEXUS card valid? I assume 5 years like GE but I have not seen that written any place.

It expires when your NEXUS expires.

Most major Canadian Aairports are also Nexus enrollment centers. If I were the person in Dallas, I might look at a weekend in Vancouver or Toronto rather than a flight to Detroit or Buffalo and a drive to an industrial rust belt border. What about a Sentri enrollment center?

My kids were accepted in NEXUS 2 yrs ago when they were 13 and 15 yrs old. We are based in Manitoba and enrolled in YWG. Their fingerprints were not required at that time because they were underaged. When Canadians became eligable for GE earlier this year, we applied online for myself, wife and the 2 kids. All were accepted to GE and all of our profiles on GOES indicated that we were enrolled in NEXUS. In the same window was a message that we can now use GE as well. There was no mention of fingerprints being required on any of our profiles.

My son and I entered at ATL in June and tried to use GE for the first time since our transition. GE kiosk accepted my passport and fingerprints and printed my receipt. However, while my son's passport was identified, the kiosk did not issue a receipt as it claimed that my son was not enroled into GE.

We both went to the CBP oficer in the GE line and I explained that while my son is enrolled (and showed paper copy of his NEXUS profile page claiming that he may use GE - this I printed the night before on a hunch that I may need it), the GE system is not recognizing him and I undertook to rectify the problem once we passed security in ATL. My plan was to go to the CBP Office in terminal E where we arrived. This seemed to satisfy the CBP female officer and she let my son come through with me.

We had no luck at the CBP office in terminal E as they only open at 8 am and we could not wait another half hour. We returned to Canada and I started looking for a way to find out what we needed to do to get my son recognized by the GE system. As all 4 of us enroled for NEXUS at YWG 2 yrs ago, that was my first call.

The CBSA enrolment officer was very helpfull. While CBSA was not the authority requiring data from my son, the CBSA officer did speak to the YWG US CBP officers on our behalf. That's something that a person from the street cannot do as you just are not able to get a CBP officer on the line or get them to return calls from the YWG CBP office. Please note: the problem in YWG is not with the Canadian side and CBSA - it's on US side with CBP.

I did manage to get an appointment (BY PHONE) for my son to attend the YWG NEXUS enrolment centre to get his fingerprints done as I was informed by the YWG CBSA NEXUS officer that the US CBP officer told her that it was my son's fingerprints that were required to complete his transition to GE. NOTE: there was no message to this effect on his GOES profile page and no way to make an appointment via the GOES page ( as you do when you are approved for NEXUS and need to schedule an appointment).

So our problem was solved. We now knew:
1. that he needed his fingerprints taken ( thanks to the help of our YWG CBSA officer) and
2. that we can have fingerprints done by US CBP at YWG NEXUS enrolment center.

WRONG!!!

My appointment was cancelled on the afternoon before we were scheduled to go there. But we had to pick up someone at YWG and I went to the NEXUS office anyway. The CBSA officer saw us and opened the locked NEXUS office. She tried twice to get a US CBP officer to speak to us but US CBP refused to see us. She did bring a message from one CBP officer to say that he had checked my son's GOES profile and he had created a "window" on my son's profile that will allow us to schedule an appointment for his fingerprints.

With that good news, we started our 200 km journey home, in the hope that we will schedule on the computer when we get home and perhaps get this done in a week or two.

Allas, there was no "appointment window" when we checked my son's GOES profile. We had NO WAY to schedule an appointment for fingerprints. My wife started phoning GE help line in the USA. After many attempts at explaining our problem to first line officers who were not at all helpfull, she spoke to a supervisor who said we will have to bring our son to the US and have his fingerprints done at a US GE enrolement center. In the meantime, someone had changed the message on my son's GOES profile to state that he needed to have his fingerprints taken before he could use GE kiosks. ( this was not the case when we first checked his profile)

We searched for the cheapest flight to an enrolement center and it turned out to be LAS - no surprise there! My wife phoned LAS GE office and the officer was very helpful, telling my wife that a walk-in would be fine on any day of the week if it was only fingerprints what were required. My wife phoned anyway on the afternoon before they went just to make an official appoinment.

The fingerprints for my son were done at LAS GE enrolment office (yesterday 13th July 2011) without a any problems. The officer also confirmed that my daughter will have to go to the US to have her fingerprints taken allthough her GOES profile makes no mention of it and claims she is authorized to use GE kiosks (the officer checked my daughters profile on their computer.)

There has also been a lot said about the need for the CBP sticker in/on your passport. As far as the CBP sticker goes I can report the following:
1. my son got a sticker in his passport after his fingerprints were taken.
2. my wife was denied a sticker eventhough she was present and able to prove that she is a NEXUS member and had used GE at ATL succesfully 2 weeks ago. Explanation from CBP officer: " we are phasing out the stickers"
3. I was denied a sticker (my wife asked on my behalf and had my passport, NEXUS card and proof of my recent GE entry receipt at ATL) with the same explanation as above.

In summary, this is what I have learnt about the transistion process as of 13th July 2011:

1. if you are:
a) an adult Canadian and
b) NEXUS member and
c) have applied online for GE and
d) have received your confirmation email in that regard,
you will be able to use the GE kiosks in the US without having
to do anything else.

2. if you are:
a) an underaged Canadian and
b) Nexus member who did not have fingerprints taken due to being underage and
c) have applied online for GE and
d) have received your confirmation email in that regard,
you will NOT be able to use GE despite what your GOES profile says.
You will HAVE TO travel to the US to have your fingerprints done at a GE enrolment center. Off course, if your GOES profile has a message saying that you must provide fingerprints, then it's a no-brainer. Our's was not like that and therein lay our predicament.

3. you will have to PHONE your choice of GE enrolment center in the US to schedule an appointment. Unless you want to take a chance on a walk-in. But there is no way to schedule the fingerprint appointment online.

4. STICKER info - the CBP stickers are being phased out. If you encounter a CBP officer who insists on seeing the sticker that you don't have, you are supposed to ask them to check on their computer to see if you are in fact enrolled in GE. If they refuse, you are supposed to ask for a supervisor. This info comes from the CBP GE enrolment officer at LAS on 13 July 2011. No solution was given to the problem that occurs when the computers are down - which was why the stickers were apparently produced in the first place. Nor a satisfactory reason as to why our son now has a sticker and we parents do not.

This info now begs the question:
If an underaged Canadian enrols in NEXUS and has a set of fingerprints taken on own request, will that person be able to use GE just like adult Canadians can? That will be mush cheaper than flying your kids down to the US just for fingerprints.

I was thinking of cancelling my son's NEXUS and then re-applying for NEXUS and having his fingerprints then taken on our request when he re-enrols at YWG. Hoping then that his fingerprints would be put into the system the same way as adult Canadians' are. But I decided against that due to lack of time as we are traveling again in 2 weeks. I would like to hear from anyone who is enrolling an underaged person into NEXUS and also doing fingerprints at the same time (at your own request), as to whether they could access GE sytem without having to do fingerprints in the US.

Hope this is not too confusing :confused:

I wish that FT had a wiki section where we could have topics like this thread that are collectively updated.

My experience:

I am a US Citizen, enrolled in NEXUS at the Detroit center.

I successfully used GE at DTW (from LHR) and LAX (from SYD) with no issues.

I have never done anything to apply for GE specifically (just NEXUS), have never had a GE interview and no sticker.

is it still possible to apply for nexus and get global entry?

is it still possible to apply for nexus and get global entry?

Yes. That is what I have done. Applied for Nexus and got GE also. However, in order to get GE benefits, you must schedule your initial interview on US side. Then, if you want to use Nexus at a Canadian airport, go across the border and have your Iris scan done. Ask about Iris scan during your interview. I received a free pass to cross the border to have my Iris scanned.

Yes. That is what I have done. Applied for Nexus and got GE also. However, in order to get GE benefits, you must schedule your initial interview on US side. Then, if you want to use Nexus at a Canadian airport, go across the border and have your Iris scan done. Ask about Iris scan during your interview. I received a free pass to cross the border to have my Iris scanned.Warning - there are only a couple of land based places (I believe across from Buffalo, NY and downtown Vancouver, BC) where you can get an iris scan. All other scan locations are at Canadian airports. We got our Nexus/GE at the Ambassador bridge in Detroit - the closest iris scan location is the Toronto airport.

Warning - there are only a couple of land based places (I believe across from Buffalo, NY and downtown Vancouver, BC) where you can get an iris scan. All other scan locations are at Canadian airports. We got our Nexus/GE at the Ambassador bridge in Detroit - the closest iris scan location is the Toronto airport.

Not correct. I had my Nexus application completed at the Niagara Falls, US bridge. The closest enrollment center for eye scan, was a Peace Bridge Canadian side. However, when I asked on how I can get my eyes scanned, I was given a pass to cross the Nexus only Whirlpool bridge and had my eyes scanned right there.

Can anyone give advice on where to go in Montreal airport for an iris scan?

Not correct. I had my Nexus application completed at the Niagara Falls, US bridge. The closest enrollment center for eye scan, was a Peace Bridge Canadian side. However, when I asked on how I can get my eyes scanned, I was given a pass to cross the Nexus only Whirlpool bridge and had my eyes scanned right there.

What is not correct?

The post said there was a place to scan near Buffalo NY on the Canadian side. It sounds like that is what you did, right?

I agree that there is nowhere near Detroit or Windsor to get an iris scan..

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What is not correct?

The post said there was a place to scan near Buffalo NY on the Canadian side. It sounds like that is what you did, right?

I agree that there is nowhere near Detroit or Windsor to get an iris scan..

No. If you look at the list of places where you can get an Iris scan. It only lists Peace Bridge enrollment center, however one can also have an iris scan at Whirlpool Bridge, even though it is not a Nexus enrollment center.
You might consider calling Canadian side of the bridge in Detroit and ask them if the do iris scans, even though they are not a Nexus enrollment center.

No. If you look at the list of places where you can get an Iris scan. It only lists Peace Bridge enrollment center, however one can also have an iris scan at Whirlpool Bridge, even though it is not a Nexus enrollment center.
You might consider calling Canadian side of the bridge in Detroit and ask them if the do iris scans, even though they are not a Nexus enrollment center.

Thanks for the clarification; I may give it a shot.

At risk of bumping old info to the top of the forum, I was wondering if anyone had any recent issues with going from Nexus to GE. Can Nexus users use GE without the "sticker" or do they still need to go into a GE office and get a sticker added?

At risk of bumping old info to the top of the forum, I was wondering if anyone had any recent issues with going from Nexus to GE. Can Nexus users use GE without the "sticker" or do they still need to go into a GE office and get a sticker added?


The sticker is not required for using the GE kiosks EXCEPT when entering the USA at ORD. For some reasons, the CBP officers at ORD always want to check the sticker. So, as long as you use another port of entry, you should be fine.

The next time you find yourself near a GE enrollment office, just stop by (no appointment needed) and an officer will affix a sticker to your passport. It takes just a minute or two!

At risk of bumping old info to the top of the forum, I was wondering if anyone had any recent issues with going from Nexus to GE. Can Nexus users use GE without the "sticker" or do they still need to go into a GE office and get a sticker added?

I have not entered ORD, but DTW, JFK, ATL, and LAX so far. No sticker required. (I have only applied for NEXUS but GE has worked for me in all these locations. It has also worked for me at YYZ and YEG)

I have not entered ORD, but DTW, JFK, ATL, and LAX so far. No sticker required. (I have only applied for NEXUS but GE has worked for me in all these locations. It has also worked for me at YYZ and YEG)

ORD is notable for requiring the sticker, so it is not surprising that you did not need it at those other airports.

I think I have arrived ORD and used GE 4 times. I had 2 sticker checks and 2 no checks, but the no-checks did match my photo page to my kiosk receipt.

In response to post #76. There is no Nexus enrollment center on the Michigan/Ontario border that does Iris scans. I live in Detroit and looked. Also, there is no machine at Windsor, London, or Sault Ste Marie airports. I checked. The Peace Bridge Center is an exception.

I got NEXUS at YVR first in 2007 (exp. Dec. 2012) but then NEXUS was not recognized by GE system, so I applied for GE, paid full GE fee, and approved in 2009. I had a GE interview at LAX and got a CBP sticker on my US green card.

GOES website had showed two expiration dates, one for NEXUS and one for GE for a while, but then it started showing only one eixration date (Dec. 2012) for "Trusted Traveler Program" which is NEXUS I believe at some point. GOES doesn't show GE expiration date anymore.

I will have a NEXUS interview at Seattle center near Boeing for NEXUS card replacement in November. I was told by an officer at the center when I called that my NEXUS is already offline because of the lost card status, but GE is still online. Actually I still keep using GE with no problem since I applied for the NEXUS card replacement.

Q1. Is it possible that I still have my GE membership separately?
Q2. My NEXUS will expire in Dec, but I will have the interview for NEXUS card reissue in Nov. Is it going to be a renewal interview, too?

People talk about the process as almost divorced. When I got Nexus, I asked what was needed to get Global Entry as well. Canadian Officer doing my interview said he could do most of it for me. He entered the data online, gave me the sticker, but told me that a GE center would have to do the fingerprint scan. I stopped by the Detroit Center (without an appointment) and they did it for me and five minutes. I deliberately picked a slow time and there was no hassle. I still need to get the Iris scan done, but I have not entered Canada by air in six years. Conversely, I crossed land borders probably fifty times in the same time period.