Trip Reports - ORD-MUC-PRG-DUS-ORD in steerage on LH, Air Dolomiti, and Eurowings (with pictures!)




zcat18
Jan 9, 09, 9:07 pm
I recently had the pleasure of visiting two of Central Europe's great cities--Prague and Budapest--and, in the process, logging several air travel firsts. It was my first time each on LH, Air Dolomiti, and Eurowings (the latter two being just a couple of LH's many affiliated short-haul entities). It was also my first time visiting both of the aforementioned cities, along with my first visits to the MUC and DUS airports.

I didn't really take notes for this, so I don't remember every detail. As a result, this will be a bit broad and will probably lack some of the detail of other trip reports (sorry--can't tell you the exact shade of brown of the chicken terragon in LH coach ;))

1/1/09
Flight: LH 435
Equipment: A330-300
Lv ORD: 20:55 scheduled, 20:45 actual
Arr MUC 12:20 on 1/2/09
Seat: 35K

After a relaxing New Years Day spent watching hockey and anticipating the journey ahead, my girlfriend and I arrived at ORD's Terminal 1 at 6:15 for an 8:55 scheduled departure. Mercifully, LH uses UA gates for its ORD departures, sparing us the O'Hare Terminal 5 experience, which can be unpredictable.

We were traveling light, each with just a small a roll-aboard and a piece of hand luggage, with the hope that we could both avoid checking baggage. UA has a Star Alliance desk set up at the North end of Terminal 1 at ORD, which serves LH and ANA (other *A partners BMI and SAS depart from international Terminal 5). There were only two other parties in line for this flight--a confused-looking elderly gentleman ahead of us, along with one party in the business class line. As there was only one check-in agent, she first took the business class customers, and then helped those of us who would be flying steerage.

When it was our turn to check in, it turned out that my girlfriend's bag was just over the carry-on weight limit, so she went ahead and handed it over to the friendly but extremely professional LH counter agent. She then printed our boarding passes and informed us that there had been a mistake. Instead of sitting in adjacent seats, we were each assigned window seats, one behind the other. I responded that I understood, and that this arrangement would be no problem, but asked--if possible--if she could place us on a waiting list to be seated together. She obliged, printed herself a reminder voucher, handed us our boarding passes, and off we went to the B gates.

Security was a breeze, and after a leisurely snack at one of the terminal's bars and a quick trip to pick up some edibles for the flight, we proceeded to our gate. Not 3 minutes after we arrived, I was summoned over the intercom to the gateside service desk, where the woman from the check-in counter handed me my girlfriend's new seat assignment--right next to me in 35H.

Soon after, C and F were invited to board, after which the cattle call for steerage began.

Our chariot:
http://www.flickr.com/photos/zcat18/3183544780/

Flight information display at ORD
http://www.flickr.com/photos/zcat18/3183545208/

As soon as we boarded the A330, I noticed that it had already been upgraded to LH's new interior, which meant AVOD with 12 film channels and 24 television programs (I watched the movie Swing Vote to start the flight, while my girlfriend watched a Bollywood film, Singh is King).

A330-300 Seatback AVOD menu display:
http://www.flickr.com/photos/zcat18/3183549976/
http://www.flickr.com/photos/zcat18/3183550288/

I found the seat pitch to be a bit tight, though in reality, it was probably no tighter than UA, SAS, or Swiss. Perhaps it was the fact that the plastic-backed seats were thin, so less cushioning made them less plush (if coach seats can ever be described as such) as those on other airlines.

Shortly after takeoff, we were informed of an 8-hour, 25-minute flying time and then offered a beverage service and pretzels, along with hot moist towels. I asked for coffee but was told that they did not have any (a second cart with coffee and tea came by soon after), so I settled for a Diet Coke. About 45 minutes after the pre-dinner beverage service, we were served a meal of chicken teriyaki (or something resembling it) with rice, carrots, and cheese, bread, potato salad, and pastry on the side. There was also the choice of a pasta dish, which I declined in favor of the chicken.

As a nice touch (considering that this was, after all, the back of the bus), flight attendants made the rounds with complimentary red and white wine, after which they came through again with cognac. I opted not to drink, but the option was much appreciated.

One note about the new LH tray tables--they are extremely difficult to close, and in fact, several passengers, including myself, needed to enlist the help of the FAs to successfully do so. Instead of the latch swinging down, there is something that resembles a handle in the middle of the table, which must be pushed up to lock it in place. It causes you to have to push hard on the back of the seat in front of you, and in my opinion, is a poor design.

Once dinner trays had been cleared, I attempted to catch a few hours' sleep, but I found it difficult to find a comfortable position on the hard seats. When the sun came up, I took the opportunity to snap some photos:

LH 435 over Scotland
http://www.flickr.com/photos/zcat18/3182724113/
http://www.flickr.com/photos/zcat18/3183560234/

About 2 hours prior to landing in MUC, we were offered a breakfast tray of a roll and fresh fruit. It was simple, but because I was in the mood for fruit (and not particularly hungry otherwise), I found it pleasant. Coffee and tea were then offered before the crew began collecting trash in preparation for an early arrival in cold, overcast Munich.

There was one woman sitting on the aisle seat directly across from my girlfriend who appeared not to speak any language known to the crew and who seemed to be extremely uncomfortable and disoriented. She clearly had extremely limited experience as an airline passenger. When the FAs announced that all carry-on baggage must be stowed for landing, she walked to the lavatory with her roll-aboard, and when she emerged, the bag was nowhere to be found. Several minutes later, the FA noticed that the lavatory was occupied, but we were just a few moments from landing. She knocked on the door, telling the occupant that s/he must be seated. When there was no answer, she pushed on the door, and when it opened, the only occupant was the woman's carry-on! She brought the bag back to the woman and sternly informed her that, "you cannot just leave your luggage in the lavatory!" The woman just shrugged and tried to gesture a response, but the FA had already taken her seat for landing. This whole scene struck me as odd and a bit unfortunate for the woman.

1/2/09
Flight: Air Dolomiti 3272
Equipment Alenia ATR 42
Lv. MUC 15:40
Arr PRG 16:50 scheduled, 16:30 actual

We had a three-hour layover in Munich, so I took the opportunity to do a little bit of spotting in this massive but modern and well-appointed airport.

Air Malta A320 and LH A320 and BAE on the tarmac
http://www.flickr.com/photos/zcat18/3183561562/

Endless hallway at MUC
http://www.flickr.com/photos/zcat18/3182725859

After some R&R in coin-op massage chairs and a sandwich at one of the MUC LH terminal's many snack bars, we ventured through EU passport control to our gate, from which a bus would chauffeur us to our propeller-driven Air Dolomiti Alenia ATR 42 aircraft:

http://www.flickr.com/photos/zcat18/3182726723
http://www.flickr.com/photos/zcat18/3183563558

This aircraft reminded me of the Q400, but it was shorter, and the luggage compartment was forward of the passenger cabin, creating a plane that almost looked like a freight/pax combi. I don't have any pictures of the interior, but the seats were green leather and surprisingly wide, with pitch that felt about the same as that of the A330.

Once airborne and through the overcast layer, the flight attendants sprang into action, offering hot moist towelettes and a beverage service. Then, they placed on each tray table a lovely little snack box with sliced salami, cheese, and crackers.

Air Dolomiti en route to Prague, over Bavaria with Alps in the distance
http://www.flickr.com/photos/zcat18/3183563790/
http://www.flickr.com/photos/zcat18/3183564070

Cruising altitude was only about 15,000 feet due to the short duration of the flight, and as soon as we had reached that level, the captain briefed us on our progress and began the descent into snowy Prague.

Stay tuned for Part II: the return journey!


zcat18
Jan 9, 09, 10:01 pm
After a wonderful week exploring the enchanting cities of Prague and Budapest, our sad but inevitable departure date had arrived. It's always so difficult to return to the mundanity of everyday life after a great week or two of traveling.

1/8/09
Flight: Eurowings 3281
Equipment: CRJ 700
Lv. PRG 8:50 scheduled, 9:10 actual
Ar. DUS 10:05

We arrived at Prague's Ruzyne airport with two hours to spare and were the only (first?) people in line to check in for our return flight to Dusseldorf an on to Chicago. Once again, we had been placed in successive window seats, and this time, the gate agent could not make an adjustment.

After a cup of hot chocolate at Starbucks, we headed through a short security line to our gate and waited for the bus that would whisk us to our aircraft.

Tarmac at PRG
http://www.flickr.com/photos/zcat18/3182766197

CSA Czech Airlines A310 readying for a flight to JFK
http://www.flickr.com/photos/zcat18/3182766537

Eurowings CRJ 700
http://www.flickr.com/photos/zcat18/3182768233/
http://www.flickr.com/photos/zcat18/3183604498/

The aircraft itself was quite comfortable, appointed with blue leather seats at ample pitch (photo taken in-flight):

http://www.flickr.com/photos/zcat18/3182769295

Once airborne, flight attendants commenced a beverage service, followed by a very nice light breakfast of provolone cheese on a pretzel roll and a small chocolate bar. I managed to snap a few photos over central Germany between breakfast and descent, an example of which follows:

http://www.flickr.com/photos/zcat18/3183604768

Like the flight from MUC-PRG, the trip from PRG-DUS was a short one, and we were on the ground less than an hour after wheels-up. Our layover was only about 70 minutes, so unfortunately, there was no time to explore what looked to be a fun airport in Dusseldorf.

Flight: LH 436
Aircraft: A340-300
Lv. DUS: 11:30
Arr. ORD: 13:50 scheduled, 13:40 actual
Seat: 34H

We proceeded briskly through passport control to the gate area, where I once again tried in vain to switch us to adjacent seats. Soon, F and C were called, after which it was every man for himself en route to the back of the (Air)bus. Once on board, it took me a moment to realize that this particular A340 had not yet been updated with LH's new interior and AVOD system. As a result, there was no personal video system, but the seats were (in my humble opinion), more comfortable due to the fact that they were thicker and lacked the plastic backing of the newer versions. This made for a more pleasant flight and a more satisfying sleep--or, at least, as satisfying a sleep as is possible in a coach seat (full disclosure: I fly coach exclusively, so I wouldn't know what it feels like to wake up in C or F ;)). The tray tables were also of the traditional variety, meaning that it wasn't necessary to shove incessantly on back of the seat in front of you. Despite the lack of an AVOD system, there was still what appeared to be an equipment box under the K seats. I'm not sure what the purpose of this was, but if anybody knows, feel free to enlighten me.

A few minutes after we boarded, the man in the aisle seat next to my girlfriend offered to switch seats with me, so we were once again sitting together as we crossed the Atlantic. Also, once again, there was an announced flight time of 8 hours, 25 minutes and a post-takeoff beverage service, followed by coffee/tea and hot towelettes. Lunch was beef with some sort of polenta-like side dish and carrots, shrimp salad, bread, cheese, and a brownie.

Before lunch was served, the FAs announced that the galleys in coach would be open for on-demand beverages and snacks (you simply had to walk into the galley and place your order), which I thought was a nice touch, although I didn't take advantage of it.

We were then offered a choice of red or white wine, and my girlfriend and I opted for a glass of the latter. Between the wine and the fact that we had managed only a few hours' sleep the night before, I found it impossible to remain awake, and I fell into nap mode for the better part of the next four hours.

About two hours prior to landing, we were offered another beverage service and hot towel, plus coffee or tea. The pre-arrival snack was a turkey and cheese calzone. Soon, the captain was on the PA system informing us that we were crossing Lake Michigan and beginning our descent into ORD. Soon after, I ran into another FT'er, swapped travel stories, and we then settled in for the on-time landing at ORD.

One more word on the AVOD, or lack thereof: I did not miss the personal video screen in the slightest. I've gotten used to it in recent years, but on LH, the non-AVOD seat is much more comfortable than the newer one, and the entertainment provided on the overhead screens (two movies, the airshow, and a variety of documentary programs), is ample. I rarely watch an entire movie on a flight and only really use AVOD to view maybe one film and to occasionally consult the airshow to monitor our progress.

As for our arrival into ORD, it appeared that we were the first of the afternoon bank to land, so we breezed through customs and immigration and were soon on the "L," headed home after another fantastic trip.

zcat18
Jan 10, 09, 11:04 pm
Not to be a self promoter, but I guess I'll bump this one more time for anyone who's interested.


supermasterphil
Jan 11, 09, 2:37 am
It's a very nice report, thanks for all your effort and sharing

mijugo
Jan 11, 09, 6:47 am
A very nice trip and a cool report. Thanks for sharing. You´ve for sure picked up two of the most beautyfull winter-cities in good old Europe.

zcat18
Jan 11, 09, 8:43 am
mijugo - Prague was absolutely stunning, especially with a dusting of snow on the ground. Budapest was fascinating, too, but I'd like to go back in the summertime when everything is in bloom and the wide boulevards are full of people.

pilotboy1985YYC
Jan 11, 09, 9:44 am
I really enjoyed your trip report! thanks for sharing.

ua_to_ord
Jan 12, 09, 9:26 am
I'd also like to chime in with a few words of appreciation for your well-written trip report. I happened to take your ORD-MUC flight less than a week earlier, so I was particularly interested to read of your impressions of LH 435.

zcat18
Jan 12, 09, 10:26 am
I'd also like to chime in with a few words of appreciation for your well-written trip report. I happened to take your ORD-MUC flight less than a week earlier, so I was particularly interested to read of your impressions of LH 435.

Glad you liked the report! LH 435 was decent and ahead of schedule, which was nice, but I actually enjoyed 436 more because the old seat was more comfortable than the new one. I think I still prefer Swiss to LH overall.

Something I wondered--and maybe you can answer this for me--why does LH use an A330 ORD-MUC but an A340 DUS-ORD? Just curious, since I believe they seat the same number of pax. Is it because the A330 doesn't have the range going against the jet stream?

Policypeddler
Jan 12, 09, 10:40 am
I enjoyed your report. It is always fascinating how a 1 hour flight in Europe includes meals. In US, it never happens.

totti
Jan 12, 09, 10:40 am
Nice report! Thanks for sharing your experience. It was fun to read but reminds my to avoid LH Y…

Gnopps
Jan 12, 09, 11:53 am
Thanks for the report! How come you were seated as you were? Was it an incompetent agent or your own fault?

zcat18
Jan 12, 09, 12:23 pm
Probably my own fault, though I'm not 100% sure. I booked the seats together and thought I requested a window with adjacent, but I probably accidentally clicked for two window seats. It was no inconvenience, though, and we ended up sitting together on both legs anyway.

ua_to_ord
Jan 12, 09, 12:28 pm
Something I wondered--and maybe you can answer this for me--why does LH use an A330 ORD-MUC but an A340 DUS-ORD? Just curious, since I believe they seat the same number of pax. Is it because the A330 doesn't have the range going against the jet stream?

I think it has to do with logistical issues rather than technical ones. LH has based a couple of A340s in DUS to serve a few North American (& possibly a few Asian) gateways. Concentrating one aircraft type in the DUS market, of course, affords fleet commonality savings. As an example to support this hypothesis, consider that LH flies all their 747s to FRA only (AFAIK).

zcat18
Jan 12, 09, 12:44 pm
Very interesting. Thanks for the information.

Loose Cannon
Jan 12, 09, 6:20 pm
Very good trip report. I found it interesting that you were fed on your MUC-PRG and PRG-DUS segments.

ua_to_ord
Jan 13, 09, 7:00 am
Very good trip report. I found it interesting that you were fed on your MUC-PRG and PRG-DUS segments.

Food is definitely standard protocol on short intra-EU routes. In my (considerable) experience with LH and LO, all but the shortest domestic hops get some sort of cold meal in Y. OS also serves meals in Y on short flights, albeit my experience with them is more limited.

zcat18
Jan 13, 09, 9:28 am
Food is definitely standard protocol on short intra-EU routes.

Yes, I second this assertion. I would say that, other than on the ultra low-cost carriers like Ryanair & friends, intra-EU coach service is typically more or less analogous to short-haul domestic first-class in the U.S. (with slightly less legroom)

ua_to_ord
Jan 13, 09, 2:15 pm
intra-EU coach service is typically more or less analogous to short-haul domestic first-class in the U.S.

...with the added benefit that the food is not excessively fatty and salty! Can anyone tell on which continent I generally prefer to be travelling? ;)

BIMMERKID2
Jan 17, 09, 11:18 pm
I just want to pop in here and say hey.. I've been crusing FT to find ur TR, I finally found it..Nice TR, btw!!! To bad we didnt see eachother earlier on the flight. Heck, I was only 2 seats in front of you :eek: ttyl..


After a wonderful week exploring the enchanting cities of Prague and Budapest, our sad but inevitable departure date had arrived. It's always so difficult to return to the mundanity of everyday life after a great week or two of traveling.

1/8/09
Flight: Eurowings 3281
Equipment: CRJ 700
Lv. PRG 8:50 scheduled, 9:10 actual
Ar. DUS 10:05

We arrived at Prague's Ruzyne airport with two hours to spare and were the only (first?) people in line to check in for our return flight to Dusseldorf an on to Chicago. Once again, we had been placed in successive window seats, and this time, the gate agent could not make an adjustment.

After a cup of hot chocolate at Starbucks, we headed through a short security line to our gate and waited for the bus that would whisk us to our aircraft.

Tarmac at PRG
http://www.flickr.com/photos/zcat18/3182766197

CSA Czech Airlines B767 readying for a flight to JFK
http://www.flickr.com/photos/zcat18/3182766537

Eurowings CRJ 700
http://www.flickr.com/photos/zcat18/3182768233/
http://www.flickr.com/photos/zcat18/3183604498/

The aircraft itself was quite comfortable, appointed with blue leather seats at ample pitch (photo taken in-flight):

http://www.flickr.com/photos/zcat18/3182769295

Once airborne, flight attendants commenced a beverage service, followed by a very nice light breakfast of provolone cheese on a pretzel roll and a small chocolate bar. I managed to snap a few photos over central Germany between breakfast and descent, an example of which follows:

http://www.flickr.com/photos/zcat18/3183604768

Like the flight from MUC-PRG, the trip from PRG-DUS was a short one, and we were on the ground less than an hour after wheels-up. Our layover was only about 70 minutes, so unfortunately, there was no time to explore what looked to be a fun airport in Dusseldorf.

Flight: LH 436
Aircraft: A340-300
Lv. DUS: 11:30
Arr. ORD: 13:50 scheduled, 13:40 actual
Seat: 34H

We proceeded briskly through passport control to the gate area, where I once again tried in vain to switch us to adjacent seats. Soon, F and C were called, after which it was every man for himself en route to the back of the (Air)bus. Once on board, it took me a moment to realize that this particular A340 had not yet been updated with LH's new interior and AVOD system. As a result, there was no personal video system, but the seats were (in my humble opinion), more comfortable due to the fact that they were thicker and lacked the plastic backing of the newer versions. This made for a more pleasant flight and a more satisfying sleep--or, at least, as satisfying a sleep as is possible in a coach seat (full disclosure: I fly coach exclusively, so I wouldn't know what it feels like to wake up in C or F ;)). The tray tables were also of the traditional variety, meaning that it wasn't necessary to shove incessantly on back of the seat in front of you. Despite the lack of an AVOD system, there was still what appeared to be an equipment box under the K seats. I'm not sure what the purpose of this was, but if anybody knows, feel free to enlighten me.

A few minutes after we boarded, the man in the aisle seat next to my girlfriend offered to switch seats with me, so we were once again sitting together as we crossed the Atlantic. Also, once again, there was an announced flight time of 8 hours, 25 minutes and a post-takeoff beverage service, followed by coffee/tea and hot towelettes. Lunch was beef with some sort of polenta-like side dish and carrots, shrimp salad, bread, cheese, and a brownie.

Before lunch was served, the FAs announced that the galleys in coach would be open for on-demand beverages and snacks (you simply had to walk into the galley and place your order), which I thought was a nice touch, although I didn't take advantage of it.

We were then offered a choice of red or white wine, and my girlfriend and I opted for a glass of the latter. Between the wine and the fact that we had managed only a few hours' sleep the night before, I found it impossible to remain awake, and I fell into nap mode for the better part of the next four hours.

About two hours prior to landing, we were offered another beverage service and hot towel, plus coffee or tea. The pre-arrival snack was a turkey and cheese calzone. Soon, the captain was on the PA system informing us that we were crossing Lake Michigan and beginning our descent into ORD. Soon after, I ran into another FT'er, swapped travel stories, and we then settled in for the on-time landing at ORD.

One more word on the AVOD, or lack thereof: I did not miss the personal video screen in the slightest. I've gotten used to it in recent years, but on LH, the non-AVOD seat is much more comfortable than the newer one, and the entertainment provided on the overhead screens (two movies, the airshow, and a variety of documentary programs), is ample. I rarely watch an entire movie on a flight and only really use AVOD to view maybe one film and to occasionally consult the airshow to monitor our progress.

As for our arrival into ORD, it appeared that we were the first of the afternoon bank to land, so we breezed through customs and immigration and were soon on the "L," headed home after another fantastic trip.

zcat18
Jan 17, 09, 11:39 pm
Thanks for reading my TR, BIMMERKID! Really glad you liked it!

I should have checked FT earlier in the week, and I would've gotten your PM, but Flyertalk is difficult to use on an iPhone, and internet cafes are surprisingly hard to come by in those cities. I was lucky to be (unintentionally) eavesdropping on one of your other conversations and realized who you were. We'll have to coordinate trips sometime, or at least end up on the same flight again.

Meanwhile, would you believe I randomly ran into another FT'er at my local sports pub last night? Small world!

BIMMERKID2
Jan 18, 09, 12:27 am
Hey how are you? :)

Yea, It would have been nice to have seen you earlier on the flight :)

Yes, the world is a small afterall :D It would be nice to coordinate trips sometime.. After March, when i go back to germany from 5th to the 15th, I won't be in the air again until i move to Korea at the end of December or sometime in next January. So, Unless something else comes up that allows me to travel, I won't be traveling after March. So, if you want to, you could hitch along with me to Korea :P :D


Thanks for reading my TR, BIMMERKID! Really glad you liked it!

I should have checked FT earlier in the week, and I would've gotten your PM, but Flyertalk is difficult to use on an iPhone, and internet cafes are surprisingly hard to come by in those cities. I was lucky to be (unintentionally) eavesdropping on one of your other conversations and realized who you were. We'll have to coordinate trips sometime, or at least end up on the same flight again.

Meanwhile, would you believe I randomly ran into another FT'er at my local sports pub last night? Small world!

zcat18
Jan 18, 09, 12:51 am
So, Unless something else comes up that allows me to travel, I won't be traveling after March. So, if you want to, you could hitch along with me to Korea :P :D

Hmmm--I would consider taking you up on that if I weren't going to India this summer. In seriousness, though, I will probably have to go back to China to do some research for my dissertation sometime over the course of the next two years. If that pans out, I might have to take a side trip. Other than the couple of times I've stopped in transit at Incheon, I haven't been to Korea yet...

MatthewLAX
Jan 18, 09, 4:02 pm
I enjoyed your report! You can use , brackets around your pictures in your next report so that they automatically display on the page.

hoyateach
Jan 18, 09, 10:18 pm
Not to nitpick but I believe CSA flies the Airbus A310 to New York. The airline has no 767s.

An excellent report!^

sobore
Jan 19, 09, 7:05 am
I really enjoyed your trip report, although even reading about LH Y can be scary! :eek:

zcat18
Jan 19, 09, 7:17 am
Hoya--thanks so much for the clarification! This was definitely a key error.

Sobore--must be nice when the closest you get to Y is reading about it :). I'm quite the opposite--can only read about flying in C or F but haven't yet experienced it (at least, not TATL or TPAC--domestic doesn't count). Maybe someday...



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