JetBlue TrueBlue - Advice Requested - Northeast Weather

First time JetBlue passenger here, so forgive me if this has been discussed before. I'm trying to very quickly determine what to do. I'm booked Boston to Denver tomorrow night. Given the winter storm warning here in New England for tomorrow, I'm very worried about the flight tomorrow night. JetBlue is providing the option to switch to another flight up until the 21st (and Saturday's flight is available), which I am seriously contemplating. However, if by some miracle the flight is able to leave tomorrow, it would be great to get on it. I have been told that if I switch to Saturday's flight, there is no way to standby for tomorrow's flight without paying hefty change fees. If I don't change the flight to Saturday, I'm fearful that I could be stuck here for several days before finally getting out to Denver, which is pushing me more towards changing my flight. If I can change it and somehow get on tomorrow, I would do so without hesitation. I think I've answered my own question, but would welcome any input from others, particularly on the practical applications of their change rules during inclement weather.

Thanks in advance!

BOS-DEN is usually one of the first to be cancelled it seems. Boston is suppose to get slammed with quite a bit of snow. I would attempt to get routed though JFK in the morning or something else like that. We only run the 1 BOS-DEN flight and a couple of other posters on here had a very poor experience trying to fly BOS-DEN on us.

Unfortunately the early BOS-JFK-DEN flight is not available. So the only other option is 5:15pm BOS-JFK connecting to the 9:05PM departure from JFK-DEN. Not sure that really helps me all that much...

2 options, call Jetblue and get on tonights flight if you can make it or I would just book the early morning flight on Saturday, you'll get there only 12 hours late but atleast you'll be pretty sure your going.

Are you sure the weather will be over by Saturday night? B6 does not recover well from storms. I checked an UAL has flights from BOS to Den (change in IAD) for 359 on Saturday afternoon. AA has a flight from
BOS to DEN via RDU & DFW (I would avoid ORD (chicago also) ). Your best bet is to switch to B6 on Saturday night and then if the weather looks iffy for then try to get on AA or UA on Saturday morning . Good luck.

Not able to get out tonight due to work, unfortunately. I'm not at all confident that things will be better by Saturday (snow in the forecast through Monday), though I feel much better about trying to get on a non-stop from Boston Saturday evening than I do a connection through JFK early morning on Saturday. I also do not have any desire to get stuck at JFK for an extended period of time, so am very hesitant to take a connection. I guess the only question now is do I go ahead and make the switch to Saturday night now, or do I give it a shot tomorrow and hope that if it's cancelled I get seats on the Sat non-stop. Who knows... It's one of those scenarios where it's almost too hard to guess what's going to happen - I've flown through EWR on CO enough to know that you sometimes just have to take your chances and hope for the best.

Looking at the forecast and the warnings put out by NOAA, the bulk of the storm is supposed to be over by late Friday night into early Saturday morning. You might have luck getting Saturday. The company has already put out a warning to crewmembers about the impending weather and the possibility of cancellations.

TXNY, Thank you so much for being proactive in regards with the weather. My gut feeling is, if you can afford to wait, rebook until Saturday. It doesn't seem reasonable to put yourself through the wringer and then have all kind of problems by having your flight cancelled.

We, here at JetBlue, are bracing for the storm, and our goal is safety first. Thanks for your excellent questions. Good luck and let us know how this works out.

Went ahead and re-booked for Saturday night - as the evening wore on, it looked like fewer and fewer seats were available for that flight, so I wanted to make sure I'd be able to get on it. I figure if there is a drastic change by tomorrow evening and the flight has a good shot of getting out, I can always show up at the airport and try to change back to the original flight (looks like a number of people may have already rebooked to other flights from that one, so I would doubt availability will be an issue). Should be interesting... Good luck to all.

Is there a list of cancelled flights yet?

Is there a list of cancelled flights yet?

411 BOS-SAN is canceled.
412 SAN-BOS is canceled as well (same aircraft)

I'm glad I already had a replacement flight booked on UA (cleared the upgrade too).

411 BOS-SAN is canceled.
412 SAN-BOS is canceled as well (same aircraft)


so are these the only ones so far? Presumably it's for weather in Boston, but 497 to Seattle leaving just about the same time shows as "on time"... does the airline make decisions like "hmm, that one's really full, so if we can only get two planes out, let's make sure that's one of them", or is it just that it's going to be cancelled but somebody hasn't filled in the line of the spreadsheet to say so?

Looking at the forecast and the warnings put out by NOAA, the bulk of the storm is supposed to be over by late Friday night into early Saturday morning. You might have luck getting Saturday. The company has already put out a warning to crewmembers about the impending weather and the possibility of cancellations.

It will start snowing again on saturday evening. An additional 1-2 inches is forecasted. I better hope for the OP he/she is on an late afternoon plane.

As a side note: this storm could not have come on a worse day. Today and tomorrow will be the start of Xmass week! Lots of people flying out this weekend.

so are these the only ones so far? Presumably it's for weather in Boston, but 497 to Seattle leaving just about the same time shows as "on time"... does the airline make decisions like "hmm, that one's really full, so if we can only get two planes out, let's make sure that's one of them", or is it just that it's going to be cancelled but somebody hasn't filled in the line of the spreadsheet to say so?

Proactive flight cancellations have been ongoing since the early hours this morning. As of right now, 3:30 on the east coast, JFK is under a ground stop. EWR and LGA are under ground delays of up to 5 hours in some cases.

In regards to your second question, a number of factors come into play. If there's a ground delay, which flights can we shift around to minimize impact? Is there an aircraft available yet, or is there a huge string of delays upline? Is there a crew available? Is there availability to rebook customers if necessary? How are OAL doing?

Cancelling a flight is rarely an easy decision, but safety is paramount. We're at about 13% cancellations so far today, that number is subject to change based on how the weather goes.

Well, we're booked on the nonstop from BOS-DEN tomorrow evening. It's a 7:55PM departure, and according to the latest forecasts, the weather should be relatively clear by then. The bigger issue is going to be aircraft availability. I am trying to remain optimistic, but this could turn into a nightmare. Looks like no availability on Sunday and Monday for the non-stop and tight for the connections through JFK. I'm already looking at options using miles on CO.

Well it looks like you made the right decision;

JB 491 BOS 1955 DEN 2233 CANCELLED

The return has been scrapped as well.

It also looks like a few of the transcons out of BOS are also Tech stopping as well. OAK and LGB are the 2 I see right now.

BOS-SAN has been cancelled and BOS-SEA has a 2hr delay posted right now.

What happened to BOS-OAK? It says "redirected" (# 477). Is the flight to Santa Domingo still going???

I also noticed that many of the european flights have not yet been canceled.

BOS-SEA has a 2hr delay posted right now.

BOS-SEA says it departed at 8:15, but it doesn't appear to be in the air yet, which indicates it will probably be even later than that.

I can't seem to stop checking it even though I've learned that it's not the same airplane that I hope to be on for SEA-BOS the other direction tonight...

Yes the flight to SDQ is still going, actually it is boarding right now.

The SEA-BOS aircraft is coming in from LGB. The plane just left SLC for LGB then it turns and heads up to SEA. Right now it is showing about an hour late.

The SEA-BOS aircraft is coming in from LGB. The plane just left SLC for LGB then it turns and heads up to SEA. Right now it is showing about an hour late.

I just came back home from the airport after the SEA-BOS flight 498 was cancelled... I was in the ticketing line when the agent announced that since flight 497 from Boston hadn't made it to Seattle, they were cancelling 498. I thought about telling her that I'd been told our plane was coming from LGB, but I figured even if I was right and she was wrong they wouldn't un-cancel the flight...

We'll see if I make it out tomorrow; we're expecting another 4"-8" of snow, which is a massive storm by Seattle standards but I'm hoping not quite so bad for people who know how to operate airports in places where this happens more often.

When I called Thursday evening they told me that BOS-SAN would go out since it was 80% full. I guess I didn't believe them because I went ahead and canceled to rebook on an earlier United flight through DEN. The BOS-SEA flight must be more profitable if that is how they decide which ones to cancel. Since I canceled my ticket before the flight was canceled (I canceled Thursday evening and the flight was canceled Fri morning) I ended up with credit rather than a refund but I'm still happy I did it and got home OK!!

Try calling B6 back. Perhaps now that the flight was cancelled you could get some of the non refundable 100$ back as a credit or refund. It does not hurt to ask or use the contact jetblue thru the website. Clearly you made the smart move getting out before the storm. For the B6 critics they Southwest forum talks about a lot of people getting stranded by WN because of the Vegas snow.

Now regretting my decision to go w/ JetBlue from Boston. I recognize it's not their fault given the weather. The bigger issue is with the lack of available options to get out. Tonight's BOS-DEN flight is already canceled, making me 2 for 2. Now, of course, availability for the next few days is minimal. I was rebooked onto the last 2 available seats through JFK on Monday night. With only 3 flights a day to Denver, these cancellations are going to really create a big bottleneck, especially during a holiday week. Fortunately I booked a backup trip yesterday going out on CO first-thing tomorrow. Hopefully I can at least get out of Boston and make my way to Denver from there. Tomorrow looks like it could be real nasty, but I'm hoping my early morning departure might make it. We shall see.

I wish you good luck tomorrow . . I hope you are not routing thru Newark which is a disaster even when its sunny. Todays 6am flight from BOS to IAH on CO was delayed for 6 hours. I wonder how Amtrak is running . (You may wish to take that to Washington and then fly from there). Although if CO cancels they may be able to reroute you on UA or AA (and wait for them to get delayed or cancelled). Although todays UA flights seem to be getting in to Denver ok.

Yeah, it's going to be interesting. We're going through IAH on the early flight (saw today's result-eek!). So long as we get to Houston, we'll be much better off, as we have many more options from there and have a place to crash in the event we can't get on a connection as I have family there. Still have the JetBlue reservation in the event CO falls through (and was told I can get a refund up until the flight departs).

I'm scheduled to be on B6 825 JFK-MCO on 12/24. They are forecasting rain and 15-25MPH sustained winds, what kind of delays might I expect?

CO was struggling a bit this morning getting back on track because of the ice at EWR on Friday. I'd expect reasonable operations for tomorrow.

I'm scheduled to be on B6 825 JFK-MCO on 12/24. They are forecasting rain and 15-25MPH sustained winds, what kind of delays might I expect?

Easily 60-120 minutes. That's also peak departure time in general, so the delays might have occurred even in good weather. Or everything might operate smoothly. At least if there are delays T5 isn't a horrible place to hang out.

Good luck.

My gf was supposed to fly flight 713 this morning from JFK to San Juan, PR, but it was cancelled. I don't know why; seeing as other 6:00 AM departing flight are still showing as on time?

Anyway I rebooked her on 717 leaving at 8:55 AM on the website no problem - but this is my first case of a cancelled flight on JB (lucky me, I know) and I'm wondering what would have happened had she proceded to the airport...

Back to normal today?

Back to normal today?

BOS-DEN already canceled.

Back to normal today?

BOS-DEN already canceled.

Is that a yes or a no?? :p

I tease because I love. ;)

Is that a yes or a no?? :p


Some would argue that canceled flights are the norm. :)

>Some would argue that canceled flights are the norm.

But not you right? :D

Just for perspective, the following non-Jetblue flights from Boston are canceled today.

Canceled
Air Canada 8896 Halifax
American 4806 to LGA
Cape Air 1881 to Lebanon, NH
Delta 6609 to JFK
United 2575 to DCA
United 2791 to LGA
United 2793 to LGA
United 8121 to Halifax
USAirways 2045 to DCA
USAirways 2143 to LGA
USAirways 3909 to PHL

Delays of 45 minutes or longer
Air Canada 7689 to Montreal
Air Canada 8049 to Ottawa
Airtran 811 to BWI
Air Europa 3122 to EWR
Alaska 15 to SEA
American 1939 to Miami
American 4617 to JFK
American 4619 to JFK
British Airways 214 to London-Heathrow
Cape Air 235 to Provincetown
Continental 1197 to Newark
Delta 6711 to RDU
Delta 1427 to FLL
Delta 6603 to PHL
Delta 6609 to JFK
United 545 to ORD
United 2857 to SYR
USairways 4711 to Augusta


So its not exactly business as usual for other carriers in Boston either.

Just for perspective, the following non-Jetblue flights from Boston are canceled today.
...
So its not exactly business as usual for other carriers in Boston either.

Certainly not business as usual, but I think that other carriers are much less affected, certainly in terms of percentages.

797 to SDQ was canceled tonight and last night.
1239 to TPA was cxl last night and is currently 6 hour delayed tonight.
445 to MCO was cxl last night and left just now an hour late.
419 to PBI was cxl last night and is currently estimating an hour delayed departure for tonight.
759 to SJU operated pretty much on time yesterday but was cxl today
481 to LGB was cxl yesterday and today departed 3 hours late and arrived 5 hours late
1293 to PIT cxl both yesterday and today
497 to SEA cxl both days
777 to LAS was 5 hours late yesterday and cxl today
429 to PBI was cxl yesterday and is ~4 hours delayed tonight. It actually is expected to depart after 419, which it is scheduled to leave before.
1017 to JFK was cxl yesterday and 90 minutes delayed today
1257 to IAD was cxl yesterday and 4 hours delayed today
1289 to RIC was cxl yesterday but only 40 minutes delayed today
467 to RSW cxl yesterday but actually operated on time today!
455 to FLL was cxl yesterday and 6 hours delayed today
457 to FLL was cxl yesterday and 2 hours delayed today

I'm getting tired of looking them all up, but things are not at all good for B6.

CO had 5 flights to IAH today. They operated 2, 5, .33, .25 and 2 hours delayed, but none canceled. The 4 flights to CLE were .25, cxl (co ex), 1.25 and 2.5 hours delayed. Of the 9 to EWR they were cxl, 1.5, 1.5, 1.5, .25, on-time!, 1.3, .75 and 1.6 hours late. I think that JetBlue did much worse across the board in terms of performance.

Some days your the bug, some days your the windshield.

During all the storms here are the cities I flew in and out of:

MCO X2
BDA Turn
IAD X2
BOS X2
RDU X2
JFK X3
PWM X4

Either luck or good timing was on our side. The only delay we had was in BOS due to a TSA security breach.

We left for IAD with less then a half of plane full, while the flight prior to ours was hours delayed and was not leaving until a couple of hours AFTER us. The customers on the eariler flight were offered our flight, for no change fee, but most didn't want to leave their luggage on the original flight.

Go figure!

Happy Holidays everyone:D

The customers on the eariler flight were offered our flight, for no change fee, but most didn't want to leave their luggage on the original flight.

Glad to hear that you've been flying mostly on-time.

Reason number 73 not to have checked bags: it reduces flexibility in cases of IRROPs.

>Some would argue that canceled flights are the norm.

But not you right? :D

Just for perspective, the following non-Jetblue flights from Boston are canceled today.

Canceled
Air Canada 8896 Halifax
American 4806 to LGA
Cape Air 1881 to Lebanon, NH
Delta 6609 to JFK
United 2575 to DCA
United 2791 to LGA
United 2793 to LGA
United 8121 to Halifax
USAirways 2045 to DCA
USAirways 2143 to LGA
USAirways 3909 to PHL


You've got some duplicates there. United doesn't fly BOS-LGA or BOS-DCA, those are US codeshares. And US routinely will cancel a shuttle flight if the load is low. It may not have anything to do with weather.

United doesn't fly to Halifax either, also a codeshare (and duplicate of the Air Canada flight you mentioned).

Cape Air flies Cessnas. You don't mean to compare JetBlue to a regional Cessna outfit, do you? :)

Since you like talking about what flights Jetblue canceled yesterday, lets take a look at CO.

BOS to IAH
CO 1467 530am to IAH 1:25 late
CO 683 650am to IAH 0:33 late
CO 783 1015am to IAH 3:26 late
CO 1803 1245pm to IAH Canceled
CO 383 415pm to IAH Canceled
CO 183 607pm to IAH Canceled


CO 1121 630am to EWR Canceled
CO 1223 830am to EWR 3:10 late
CO 1129 1130am to EWR Canceled
CO 1177 1230pm to EWR 1:05 late
CO 3359 200pm to EWR Canceled
CO 1252 315pm to EWR Canceled
CO 1253 600pm to EWR 2:58 late


CO 3124 920am to CLE 0:23 late
CO 1497 1230pm to CLE 1:00 late
CO 1431 553pm to CLE Canceled

43% cancelation rate on Sunday (Almost half of its flights)

United on the other hand only had a 16% cancelation rate vs 43% cancelation rate. Maybe CO is in big trouble too
UA 201 600am to IAD 0:19 late
UA 427 750am to IAD 1:05 late
UA 897 920am to IAD 1:09 late
UA 7784 1217pm to IAD Canceled
UA 823 240pm to IAD 3:56 late
UA 7157 445pm to IAD Canceled
UA 861 724pm to IAD Canceled

UA 527 628am to ORD 0:35 late
UA 531 740am to ORD 1:32 late
UA 881 855am to ORD 0:41 late
UA 533 1003am to ORD 0:39 late
UA 535 1119am to ORD 1:29 late
UA 541 405pm to ORD 3:19 late
UA 543 530pm to ORD 2:34 late
UA 545 655pm to ORD Canceled

UA 339 751am to DEN 0:21 late
UA 591 954am to DEN 0:35 late
UA 779 231pm to DEN 0:31 late
UA 465 543pm to DEN 3:48 late

UA 171 600am to SFO ON-TIME
UA 173 750am to SFO 1:02 late
UA 177 1120am to SFO 2:10 late
UA 181 222pm to SFO 1:15 late
UA 179 541pm to SFO 2:52 late

Ok guys, it is almost Christmas so let's not get into an argument about who cancelled more flights or who's operating better than the rest. Weather in the Northeast and the midwest has been horrible to say the least. Let's not forget about the poor folks up in the Pacific Northwest as they are getting hammered. I've got 15" of snow on the ground here in Michigan. Everybody is going to be hurting some more than others. The other day NW cancelled almost every DTW-BOS flight and substituted in a 330. It's unfortunate that we don't have larger equipment as that would help to move people around but we try to do the best with what we've got.

It's unfortunate that we don't have larger equipment as that would help to move people around but we try to do the best with what we've got.

I think the frustrating part is that it's hard to tell how much JetBlue is regarding this as a crisis requiring extraordinary action, vs. being satisfied getting back to the normal schedule and letting the backlog of travelers work itself out by the 27th or so.

I don't know how hard it is to get another plane or two flying that normally wouldn't be; obviously you have pilots and crew who are expecting to be home with their families too.

I think more information would help everybody feel better. When our SEA-BOS flight was cancelled Saturday night, we found out about an extra added flight on Sunday as soon as we woke up, and we were really happy that something was being done. It's not your fault that it couldn't fly that day, but it does feel like your fault that we've had no information since then about the chances of adding a new flight sometime this week.

I assume many people are already working incredibly hard just to get all or most of the normally scheduled flights operating, but it's hard not to be very frustrated now.

Some would argue that canceled flights are the norm. :)

The October completion rate was 99.67%; November, 99.4%. I'd laugh, heartily, at length, at anyone who considered cancelled flights the norm. :)

Now what: another Northeast Weather Advisory???

I operated flight 481 to LGB yesterday. The aircraft was ferried in from MCO. I was initially operating a JFK turn but got reassigned to this, which quite unfortunately is also a turn. Add onto the fact that we required a fuel stop in PHX, it all made for a very long day. Back to my house at 4am this morning. Fortunately our customers were in good spirits and were very understanding on both legs. Our LGB customers had a nice heads up so many were not at the airport all day and the aircraft was turned remarkably quick in LGB.

New snow storm in progress. Cancellations mount!

The October completion rate was 99.67%; November, 99.4%. I'd laugh, heartily, at length, at anyone who considered cancelled flights the norm. :)

Must just be my experiences on B6 then. I've certainly experienced a cancellation rate in excess of 0.6%. ;)

Must just be my experiences on B6 then. I've certainly experienced a cancellation rate in excess of 0.6%. ;)

I'd call that bad luck, then, because you can't argue with statistics. ;-)

I'd call that bad luck, then, because you can't argue with statistics. ;-)

Figures don't lie, but liars figure. :)