Cathay Pacific Asia Miles - Paper tix: why no OLCI?




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NG1Fan
Sep 14, 08, 9:07 pm
Back in June, I travelled on CX from BNE-HKG on to SVO (latter segment operated by Aeroflot). I was issued a paper tix by CX's BNE ticket office.

In the past, I used to be able to use OLCI 48 hours in advance (even on paper tix), but not on that occasion. I appreciate that I cannot use OLCI feature on the SU codeshare, but I was disappointed not to be able to do OLCI on the CX segments. When I rang to query, CX's staff told me that paper tix did not allow OLCI.

Q1: why is CX still issuing paper tix?
Q2: why is OLCI not possible on paper tix (when in the past, it was no problem).

NG1Fan

PS: SI J class is streets ahead of CX regional J into BNE.


cxfan1960
Sep 14, 08, 9:44 pm
Back in June, I travelled on CX from BNE-HKG on to SVO (latter segment operated by Aeroflot). I was issued a paper tix by CX's BNE ticket office.

In the past, I used to be able to use OLCI 48 hours in advance (even on paper tix), but not on that occasion. I appreciate that I cannot use OLCI feature on the SU codeshare, but I was disappointed not to be able to do OLCI on the CX segments. When I rang to query, CX's staff told me that paper tix did not allow OLCI.

Q1: why is CX still issuing paper tix?
Q2: why is OLCI not possible on paper tix (when in the past, it was no problem).

NG1Fan

PS: SI J class is streets ahead of CX regional J into BNE.

On your questions:
1: When did you buy the tickets? CX should have stopped issuing paper tickets three months ago.
2: I don't know why they removed a feature that has been working perfectly well for so long. I like to know the answer myself.

tfung
Sep 14, 08, 10:45 pm
Some interline tickets still need to be issued with paper tickets... I know CX/TK and CX/SU still can't interline with e-tickets yet.. there are other combinations out there I'm sure that still need paper tickets.. the whole world going e-ticket thing is still a work in progress...


cxfan1960
Sep 14, 08, 11:07 pm
Some interline tickets still need to be issued with paper tickets... I know CX/TK and CX/SU still can't interline with e-tickets yet.. there are other combinations out there I'm sure that still need paper tickets.. the whole world going e-ticket thing is still a work in progress...

I see. It is unfortunate that CX does not allow OLCI for paper tickets anymore.

NG1Fan
Sep 16, 08, 6:45 am
[QUOTE=cxfan1960;10369284]On your questions:
1: When did you buy the tickets? CX should have stopped issuing paper tickets three months ago.

I usually purchase my tickets five days before departure.

As for why still paper tickets? The CX agent I talked to stated that airlines could still issue paper tickets, but 3rd party resellers could not.

Strangely ebough, SU has full e-tix capability via their website. THough not for code-shares, AFAIK.

NG1Fan



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